Dental Office Assistant Job at Heartland Dental in Manassas

Overview

Join to apply for the Dental Office Assistant role at Heartland Dental. Neibauer Dental Care in Manassas is looking for a Business Assistant to join our team.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership where patients come first, and continuous learning is encouraged. The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recognized by Newsweek for America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors followed a nationwide study of 1.5 million companies with top ratings in both awards.

Responsibilities

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front-loaded education and training to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential.
• Access to on-demand Daily Pay.

About Neibauer Dental Care

Neibauer Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a team that thrives on collaboration, communication, and community. Our practice is located at 10051 Market Circle in Manassas, VA.

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for job-related functions; regular HIPAA training is required; protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation; accommodations may be made for disabilities.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds occasionally.
• Occasional virtual or in-person training sessions throughout the year.
• A TB test is required for all new hires in dental office positions and will be coordinated during the pre-employment process (not applicable in FL & TN).

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to more than 3,000 supported doctors across 39 states and DC in over 1,800 dental offices. Supported doctors retain clinical autonomy and share a common goal: delivering high-quality dental care and experiences to the communities they serve. Heartland Dental values diversity and inclusion and provides protections of federal, state, and local equal opportunity laws.