Pine Bluffs Hotel is hiring: Night Auditor in Pine Bluffs

Overview

Must be available weekends, and holidays. Reliable transportation required.

The Night Auditor provides outstanding guest service by assisting guests in any area, answering telephones, making reservations, and handling check-in and checkout. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift.

Responsibilities

• Keeping hotel financial records in order
• Verifying that all accounts are balanced and supported by documentation
• Checking guests in and out of the hotel
• Responding to guests’ needs, requests, and complaints
• Answering the phone and making reservations
• Summarizing each night’s operations and listing any follow up tasks for management
• Performing duties on a daily checklist
• Knows all emergency procedures for hotel and guest safety
• Acting as the Manager on Duty (MOD) during hours when no MOD is available
• Complete knowledge of hotel operating policies and procedures
• Wash, dry, and fold laundry
• Set up, cook, and clean for daily guest breakfast

Qualifications & Physical Requirements

• Requires ordinary conversation, hearing, and visual acuity
• Bend, squat, kneel, twist and reach repetitively
• Stand and walk for prolonged periods (8 hours per day), and move about the office and guest facilities as necessary
• Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls
• Employee must occasionally lift and/or move up to 50 pounds
• Employee must be able to climb several flights of stairs in case of emergency or if the property is not equipped with an elevator