Sainsbury's Supermarkets Ltd is hiring: Online Assistant in Friendly

Overview

Crayford Store, Sainsbury's Supermarkets Ltd Stadium Way, Dartford Kent, DA1 4HW

Rate: £13.85 per hour

Hours: 12 per week

Contract type: Fixed-Term Assignment

Location: Crayford Store, Dartford, DA1 4HW

Shift hours

• Early shift: 04:00 - 08:00

What you’ll be doing

• Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery or providing substitutions where products are out of stock
• Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
• Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for Home Delivery Drivers
• Always ready to serve customers, supporting with questions, and proactively offering help
• Build knowledge about products, services and promotions to provide recommendations
• Working flexibly across the store as required

What makes a great Sainsbury’s Colleague

• Happy with early morning starts and working in a fast-paced, physical and high-energy environment
• Friendly and welcoming with enthusiasm for helping customers
• Uses initiative to solve problems and takes responsibility for tasks
• Willing to work flexibly across the store and learn new skills
• Comfortable using new digital tools and moving shopping containers up to 15 kg
• Attention to detail and focus on keeping the store clean and organised

Eligibility

• You must be above the school-leaver age in your country
• If shifts include hours before 6am or after 11pm, you will need to be at least 18 years old
• You must have Right to Work eligibility in the UK

What you’ll gain

• Nightshift premium – an additional £2.45 per hour for every hour between midnight and 5am where applicable
• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; up to 15% on certain days
• Free food and hot drinks – provided for colleagues in all stores
• Generous holiday entitlement - based on hours worked, plus maternity/paternity leave
• Pension – employer contributions matched between 4-7.5%
• Sainsbury’s share schemes – buy shares at discounted prices
• Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers and more
• Wellbeing support – including free access to Employee Assistance Programme

Please note that vacancies may close quickly; apply at your earliest convenience.

An inclusive place to work and shop

We are committed to being an inclusive retailer where every colleague can achieve their full potential, and every customer feels welcome.

We provide resources to help colleagues understand and support their role and their team effectively. Our networks promote representation and remove barriers. We offer development opportunities, mentorship, training, and career progression. If you would like to learn more about our commitment to inclusivity, please review our policy.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.