Amazon
Partner Strategy & Operations Leader, ProServe Strategy & Operations
Amazon, Arlington, Virginia, United States, 22201
Description
The Partner Strategy and Operations (S&O) Leader is responsible for helping to shape, executing. and operationalizing the plans set by the Partner Director for the AWS Professional Services business (ProServe). The Partner S&O Leader will work through their colleagues across ProServe Strategy & Operations (PSO) and other AWS teams to make those plans become a reality.
Key job responsibilities
The Partner S&O Leader dives deep into existing capabilities and mechanisms to inspect how ProServe sells and delivers with our AWS partner network. The Partner S&O Leader will support the Partner Director with go-to-market planning and co-selling with the broader partner community. The scope of this role includes ownership over the evolution of mechanisms for ProServe to meet its partner outcomes.
Key job responsibilities
• Partner Selection and Onboarding: This role will develop and maintain mechanisms to drive the ProServe Partner segmentation and selection to determine the partners ProServe will prioritize, align investments to, engage with, why and how. This includes mechanisms to onboard our delivery partners ensuring the highest level of security and quality.
• Partnership Frameworks: This role will develop and maintain mechanisms for a strategic framework that supports a wide variety of differentiated partnerships, across all ProServe geographies industries, and partner types (ISVs, G/SIs, etc).
• Partner Delivery Governance: This role will develop and maintain mechanisms to oversee Partner and ProServe interactions across hundreds of partners and customer engagements. This includes delivery mechanisms and controls to ensure the highest standards are used consistently to meet/exceed customer expectations. These standards start with security and also include all aspects of delivery quality, schedule, scope and costs.
• Metrics and Reporting: This role will develop, maintain and evolve the ProServe Partner metrics including: Partner Booked Revenue, Partner Delivered Revenue, Partner Co-Sell, Partner Pipeline, and Partner satisfaction. This leader will also support other reporting and insights needed by the Partner Director and other senior business leaders. This will be completed in conjunction with the PSO analytics team.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
Experience in people management
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Preferred Qualifications
Experience designing business processes
Experience in multiple organizational functions such as compensation, forecasting or organizational development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Partner Strategy and Operations (S&O) Leader is responsible for helping to shape, executing. and operationalizing the plans set by the Partner Director for the AWS Professional Services business (ProServe). The Partner S&O Leader will work through their colleagues across ProServe Strategy & Operations (PSO) and other AWS teams to make those plans become a reality.
Key job responsibilities
The Partner S&O Leader dives deep into existing capabilities and mechanisms to inspect how ProServe sells and delivers with our AWS partner network. The Partner S&O Leader will support the Partner Director with go-to-market planning and co-selling with the broader partner community. The scope of this role includes ownership over the evolution of mechanisms for ProServe to meet its partner outcomes.
Key job responsibilities
• Partner Selection and Onboarding: This role will develop and maintain mechanisms to drive the ProServe Partner segmentation and selection to determine the partners ProServe will prioritize, align investments to, engage with, why and how. This includes mechanisms to onboard our delivery partners ensuring the highest level of security and quality.
• Partnership Frameworks: This role will develop and maintain mechanisms for a strategic framework that supports a wide variety of differentiated partnerships, across all ProServe geographies industries, and partner types (ISVs, G/SIs, etc).
• Partner Delivery Governance: This role will develop and maintain mechanisms to oversee Partner and ProServe interactions across hundreds of partners and customer engagements. This includes delivery mechanisms and controls to ensure the highest standards are used consistently to meet/exceed customer expectations. These standards start with security and also include all aspects of delivery quality, schedule, scope and costs.
• Metrics and Reporting: This role will develop, maintain and evolve the ProServe Partner metrics including: Partner Booked Revenue, Partner Delivered Revenue, Partner Co-Sell, Partner Pipeline, and Partner satisfaction. This leader will also support other reporting and insights needed by the Partner Director and other senior business leaders. This will be completed in conjunction with the PSO analytics team.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
Experience in people management
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Preferred Qualifications
Experience designing business processes
Experience in multiple organizational functions such as compensation, forecasting or organizational development
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.