Devco Residential Group
Leasing Professional - Springfield Meadows
Devco Residential Group, Vancouver, Washington, United States, 98662
Leasing Professional - Springfield Meadows
Base pay range: $20.00/hr - $22.00/hr Location: Vancouver, WA Schedule: Tuesday-Saturday 8:30am-5:30pm About the Company
DevCo Residential Property Management is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout the West Coast to the Midwest. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. We empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, come join us at DevCo Residential. About The Position
The Leasing Professional is responsible for executing the communitys leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents. Responsibilities
Engage with prospective residents through the companys lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies. Tour and lease apartment homes, guiding new residents through the application, tax credit, and move-in process. Acquaint new residents with leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in. Assist with administering lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance. Inspect apartment homes before residents move in, ensuring apartments are ready. Maintain resident management software up to date, including rent charges, occupants, lease dates, and other data. Record traffic information daily and maintain resident files per company policy. Assist with tax credit compliance related to move-ins and re-certifications. Participate in resident events, community programming, and local/non-profit programs. Support marketing and leasing efforts, including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal, and pricing. Follow established policies regarding concessions, specials, and marketing programs. Ensure show-ready units by inspecting daily and coordinating maintenance and upkeep needs. Assist with front desk duties and general office tasks as assigned. Respond to resident questions and concerns promptly and collaborate with Resident Relations to de-escalate issues. Maintain a satisfactory closing ratio and shop program score aligned with company goals. Stay informed about market and competitor conditions affecting occupancy and sales. Maintain the physical asset in a healthy, safe, and presentable condition, including cleaning as needed. Provide excellent customer service to residents, prospects, and guests. Complete tasks by deadlines and communicate obstacles to supervision in advance. Work collaboratively and respectfully with peers and other departments. Qualifications
Experience
Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred. Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner. Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook). Excellent written and verbal communication skills. High school education or equivalent required. Must be 18 years of age or older. Must be able to speak, read and write English to carry out duties. Successful completion of background check and drug screen required. Must be legally qualified to work in the U.S. meeting I-9 guidelines. DevCo Residential Property Management is an Equal Opportunity Employer. Job Details
Seniorilty level: Entry level Employment type: Full-time Job function: Sales and Management
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Base pay range: $20.00/hr - $22.00/hr Location: Vancouver, WA Schedule: Tuesday-Saturday 8:30am-5:30pm About the Company
DevCo Residential Property Management is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout the West Coast to the Midwest. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. We empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, come join us at DevCo Residential. About The Position
The Leasing Professional is responsible for executing the communitys leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents. Responsibilities
Engage with prospective residents through the companys lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies. Tour and lease apartment homes, guiding new residents through the application, tax credit, and move-in process. Acquaint new residents with leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in. Assist with administering lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance. Inspect apartment homes before residents move in, ensuring apartments are ready. Maintain resident management software up to date, including rent charges, occupants, lease dates, and other data. Record traffic information daily and maintain resident files per company policy. Assist with tax credit compliance related to move-ins and re-certifications. Participate in resident events, community programming, and local/non-profit programs. Support marketing and leasing efforts, including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal, and pricing. Follow established policies regarding concessions, specials, and marketing programs. Ensure show-ready units by inspecting daily and coordinating maintenance and upkeep needs. Assist with front desk duties and general office tasks as assigned. Respond to resident questions and concerns promptly and collaborate with Resident Relations to de-escalate issues. Maintain a satisfactory closing ratio and shop program score aligned with company goals. Stay informed about market and competitor conditions affecting occupancy and sales. Maintain the physical asset in a healthy, safe, and presentable condition, including cleaning as needed. Provide excellent customer service to residents, prospects, and guests. Complete tasks by deadlines and communicate obstacles to supervision in advance. Work collaboratively and respectfully with peers and other departments. Qualifications
Experience
Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred. Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner. Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook). Excellent written and verbal communication skills. High school education or equivalent required. Must be 18 years of age or older. Must be able to speak, read and write English to carry out duties. Successful completion of background check and drug screen required. Must be legally qualified to work in the U.S. meeting I-9 guidelines. DevCo Residential Property Management is an Equal Opportunity Employer. Job Details
Seniorilty level: Entry level Employment type: Full-time Job function: Sales and Management
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