Onslow County, NC
Social Work Program Manager
Onslow County, NC, Jacksonville, North Carolina, United States, 28540
Salary:
$82,180.41 - $106,834.53 Annually Location :
Jacksonville, NC Job Type:
Full-Time Job Number:
5315-40553 Aug 2025 Department:
Social Services Opening Date:
08/28/2025 Closing Date:
Continuous
Job Description
Onslow County is seeking a collaborative, focused and outstanding administrator to be the next Social Work Program Manager. The new Program Manager has multiple opportunities to enhance engagement, evaluate and update practices, shape the division, through hiring and professional development of staff, all while holding and maintaining the highest standards of Social Services to agency clients. This position will be reporting to the Deputy Director.
Our core values-Resilience, Excellence, Accountability, Customer Service, and Honesty-are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for the administrative and technical management of six-seven units responsible for the provision of child welfare in Licensing, In Home Services, and Permanency Planning. Supervise Social Work Supervisors who have responsibility for the day-to-day functions of their program. Ensure the consistent application of policy, monitoring to ensure compliance with state standards, and ensuring that case decisions are grounded in a focus on safety, permanence, and wellbeing. Engage diplomatically with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state and federal authorities in order to keep clients safe and carry out the human service goals of the County. Provide input into long-term planning, organize, and direct the budget-making process and personnel functions for Social Work Services. Participate in overall agency planning for the Department of Social Services as a member of the Leadership team. Plan the short and long-range work operations, priorities, and goals for the total spectrum of social work services. Ensures that supervisors balance workloads to include recommending staffing patterns and organizational changes. Ensure supervisors evaluate the work of line staff for adherence to federal and state standards regarding the quality of work necessary to ensure safety, well-being, and permanence. Responsible for tracking, reviewing and coordinating county, state, and federal audits. Develop and monitor corrective action plans as required. Evaluate data reports monthly to monitor compliance with state and federal requirements and plan the short and long-range work operations, priorities, and goals for the total spectrum of Social Work Services Evaluate staff performance; make recommendations regarding personnel action and implement disciplinary actions; counsel staff regarding performance and employee personnel policies Perform assigned functions as a Disaster Ready Team (DRT) member Perform related work as required. Qualifications
Demonstrates considerable knowledge of the laws, regulations, and policies which govern Social Work programs and their application to specific casework and community problems, behavioral and socioeconomic problems and their treatment, governmental and private organizations, and community resources. Ability to communicate effectively orally and in written form. Has a track record of diplomatically engaging with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state, and federal authorities to keep clients safe and carry out the human services goals of the County. Has highly developed skills in meeting facilitation, conflict resolution, and customer service. Can effectively recruit, retain, manage, develop and engage talented staff. Creatively assesses and determines ways to meet program needs within staffing and budgetary constraints, holds high expectations of self and others while also being an effective and respected leader. Education, Experience, and Special Requirements
Bachelor's degree in social work, human services, psychology, sociology, or related field. Master's degree and NC Pre-Service Training preferred. A minimum of five years in social work including experience in child welfare A minimum of three years supervisory experience. Valid driver's license required to operate County vehicles. Salary will be determined based on qualifications, internal equity, budget, and market considerations. Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:
Health Insurance Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services.
Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.
Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.
North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.
NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.
Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.
Sick Leave Regular full-time employees earn 12 days of sick leave per year.
Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.
Teladoc Mental Health Services The County provides Teladoc Mental Health Services to help employees and their families with personal, family and job-related problems such as depression, and substance abuse concerns.
Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.
For more information, please visit and click on the Benefits tab. 01
Which of the following best describes your highest level of completed education?
High School Diploma or GED Associates Degree Bachelors Degree Masters Degree Doctorate None of the above
02
Do you possess a valid driver's license?
Yes No
03
Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation?
Yes No
04
Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application.
Yes No
05
Have you completed Pre-Service Training for NC?
Yes No
06
What field of study is your degree in?
Social Work Human Services Sociology Other
07
How many years of experience in Social Work do you have?
None 6 month to 2 years 2 years to 5 years 5 years or more
08
How many years of supervisory experience do you have?
None less than 1 year 1 year to 3 years 3 years or more
Required Question
$82,180.41 - $106,834.53 Annually Location :
Jacksonville, NC Job Type:
Full-Time Job Number:
5315-40553 Aug 2025 Department:
Social Services Opening Date:
08/28/2025 Closing Date:
Continuous
Job Description
Onslow County is seeking a collaborative, focused and outstanding administrator to be the next Social Work Program Manager. The new Program Manager has multiple opportunities to enhance engagement, evaluate and update practices, shape the division, through hiring and professional development of staff, all while holding and maintaining the highest standards of Social Services to agency clients. This position will be reporting to the Deputy Director.
Our core values-Resilience, Excellence, Accountability, Customer Service, and Honesty-are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for the administrative and technical management of six-seven units responsible for the provision of child welfare in Licensing, In Home Services, and Permanency Planning. Supervise Social Work Supervisors who have responsibility for the day-to-day functions of their program. Ensure the consistent application of policy, monitoring to ensure compliance with state standards, and ensuring that case decisions are grounded in a focus on safety, permanence, and wellbeing. Engage diplomatically with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state and federal authorities in order to keep clients safe and carry out the human service goals of the County. Provide input into long-term planning, organize, and direct the budget-making process and personnel functions for Social Work Services. Participate in overall agency planning for the Department of Social Services as a member of the Leadership team. Plan the short and long-range work operations, priorities, and goals for the total spectrum of social work services. Ensures that supervisors balance workloads to include recommending staffing patterns and organizational changes. Ensure supervisors evaluate the work of line staff for adherence to federal and state standards regarding the quality of work necessary to ensure safety, well-being, and permanence. Responsible for tracking, reviewing and coordinating county, state, and federal audits. Develop and monitor corrective action plans as required. Evaluate data reports monthly to monitor compliance with state and federal requirements and plan the short and long-range work operations, priorities, and goals for the total spectrum of Social Work Services Evaluate staff performance; make recommendations regarding personnel action and implement disciplinary actions; counsel staff regarding performance and employee personnel policies Perform assigned functions as a Disaster Ready Team (DRT) member Perform related work as required. Qualifications
Demonstrates considerable knowledge of the laws, regulations, and policies which govern Social Work programs and their application to specific casework and community problems, behavioral and socioeconomic problems and their treatment, governmental and private organizations, and community resources. Ability to communicate effectively orally and in written form. Has a track record of diplomatically engaging with a diverse group of stakeholders to include individual citizens, community groups, other agency staff, employees, and regional, state, and federal authorities to keep clients safe and carry out the human services goals of the County. Has highly developed skills in meeting facilitation, conflict resolution, and customer service. Can effectively recruit, retain, manage, develop and engage talented staff. Creatively assesses and determines ways to meet program needs within staffing and budgetary constraints, holds high expectations of self and others while also being an effective and respected leader. Education, Experience, and Special Requirements
Bachelor's degree in social work, human services, psychology, sociology, or related field. Master's degree and NC Pre-Service Training preferred. A minimum of five years in social work including experience in child welfare A minimum of three years supervisory experience. Valid driver's license required to operate County vehicles. Salary will be determined based on qualifications, internal equity, budget, and market considerations. Regular Onslow County employees have the ability to participate in a wide array of employee benefits including:
Health Insurance Health Insurance is provided by BlueCross BlueShield of North Carolina and covers a wide variety of healthcare services.
Dental Insurance Dental insurance is provided by Delta Dental to full-time employees and covers a percentage of basic to major dental procedures, including orthodontia for children and adults.
Vision Insurance Vision insurance is provided by MetLife to full-time employees and covers a variety of materials (contacts and glasses frames/lenses) and an annual eye exam.
North Carolina Local Governmental Employees' Retirement System Eligible employees are automatically enrolled in the retirement system and must contribute 6% of their gross salary each pay period. Once eligibility requirements are met, employees will be able to receive monthly payments for life based on their salary, age, and years of service credit.
NC401k The County contributes 1% of employees' gross salary into the 401(k) account regardless of the employee's deferral amount. In addition, the County matches employee deferrals up to an additional 4%.
Vacation Leave Regular full-time employees earn 13.5 days of vacation leave per year. With each 5-year increment of employment, vacation accrual increases.
Sick Leave Regular full-time employees earn 12 days of sick leave per year.
Paid Holidays County employees receive paid holidays annually. The Board of County Commissioners approves and may adjust the schedule as deemed necessary.
Teladoc Mental Health Services The County provides Teladoc Mental Health Services to help employees and their families with personal, family and job-related problems such as depression, and substance abuse concerns.
Supplemental Benefits County employees are also offered a variety of supplemental benefits such as Life Insurance, Flexible Spending Accounts, 457b Deferred Compensation Plan, and MetLife Supplemental Plans.
For more information, please visit and click on the Benefits tab. 01
Which of the following best describes your highest level of completed education?
High School Diploma or GED Associates Degree Bachelors Degree Masters Degree Doctorate None of the above
02
Do you possess a valid driver's license?
Yes No
03
Based on your review of the position requirements, are you able to perform the position duties with or without reasonable accommodation?
Yes No
04
Have you uploaded your final transcript showing the date that your degree was awarded and any required certificates or licenses? This must be done even if you are a current employee or we have received it with a previous application.
Yes No
05
Have you completed Pre-Service Training for NC?
Yes No
06
What field of study is your degree in?
Social Work Human Services Sociology Other
07
How many years of experience in Social Work do you have?
None 6 month to 2 years 2 years to 5 years 5 years or more
08
How many years of supervisory experience do you have?
None less than 1 year 1 year to 3 years 3 years or more
Required Question