Sr. Business Analyst Job at Tews Company in Orlando

Overview

Sr. Business Analyst - Direct Hire - Hybrid role. Competitive Salary & benefits.

Your Career, Your Choice: Partner with TEWS for Tailored Job Placements and Exceptional Opportunities!

At TEWS we understand that finding the right job is more than just filling a role—it's about finding the perfect fit for your skills, preferences, and career aspirations. With over 25 years of experience, we specialize in handpicking top talent for promising positions across various industries. Our dedicated team works tirelessly to ensure that every opportunity we present aligns with your career goals, giving you the confidence to pursue your next step with assurance.

TEWS is recruiting for a well established company in Orlando for an ERP Business Analyst. This role will provide support and training in the ERP and related applications.

Responsibilities

• Triage incoming support requests and provide follow-up.
• Coordinate the investigation of business impacting problems across functional areas to determine/suggest appropriate actions
• Identifies and recommends solutions to address improvement opportunities
• Analyze user requirements and provide solutions matching best practices.
• Create Business Requirements Design documents for system improvements and bug fixes
• Facilitate meetings with users and managers to collect and document users’ problems and pain points.
• Provide training to end users and guidance to training library
• Understand and document business and functional needs as it pertains to the ERP system and its related applications in order to recommend effective solutions.
• Triage, investigate, and/or resolve help desk issues related to the company's business systems and applications.
• Respond to users in a timely manner and provide effective follow up until issue is resolved.
• Escalate issues as needed.
• Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities to increase related knowledge and other applicable skills (e.g. documentation, test case development, change management, communication or leadership).

Education/Experience

• Bachelors Degree in Business, Computer Science, Information Systems, Business Analysis or equivalent experience
• One or more years in working with Microsoft D365 Finance and Operations or similar ERP software as a business analyst that provides end user support, documentation, and training.

Join us at TEWS and unlock the door to your next career opportunity. Let\'s embark on this journey together.