Apolis
Job Title:
Java Production Support Engineer Location:
100% Remote (US, Mexico) Project:
App Bank Support (ABO) Type:
Contract (Long-term, rolling) Openings: 10 Plus Experience Level:
3 - 8 Years Rate Range:
$17 -$18/Hour Job Description:
We are seeking
Java Production Support Engineers
to join the
App Bank Support (ABO)
team at Client. This is a critical
L1/L2 application support role
focused on stability, incident resolution, and continuous improvement of business-critical banking applications.
You will work closely with application owners, engineering teams, and senior stakeholders to
analyze production issues, manage on-call incidents, improve performance, and implement automation solutions .
Responsibilities: Provide
L1/L2 production support
for Java-based banking applications. Analyze and resolve incidents through
code debugging, log analysis, and SQL troubleshooting . Work actively with stakeholders and application owners to drive timely resolution. Improve application stability by identifying recurring issues and recommending permanent fixes. Manage on-call support, incident communication, and escalations as required. Build, maintain, and improve
runbooks
to minimize operational errors. Leverage automation (scripts, monitoring tools) to improve efficiency and reduce manual effort. Participate in
change management processes
with focus on risk mitigation in production. Develop reports to monitor application health, incident trends, and support performance. Required Skills:
Java:
Strong hands-on experience in production support (debugging, JVM, thread dumps, GC, logs). SQL/RDBMS:
Proficiency in writing/optimizing queries; preferred exposure to
Sybase ASE/IQ
or
DB2 . Unix/Linux:
Strong command-line skills for triaging and debugging (logs, processes, disk, CPU). Scripting:
Knowledge of Shell scripting (Perl/Python/JavaScript a plus). Strong problem-solving skills in
live production environments . Excellent communication skills with ability to interact with stakeholders and technical teams. Desired Skills (Good to Have):
Exposure to
Cluster Computing / Big Data solutions
(Hadoop, Spark, HDFS). Experience with
automation and monitoring tools
(Grafana, Splunk, AppDynamics, etc.). Prior experience in
financial services / banking domain
support roles.
Java Production Support Engineer Location:
100% Remote (US, Mexico) Project:
App Bank Support (ABO) Type:
Contract (Long-term, rolling) Openings: 10 Plus Experience Level:
3 - 8 Years Rate Range:
$17 -$18/Hour Job Description:
We are seeking
Java Production Support Engineers
to join the
App Bank Support (ABO)
team at Client. This is a critical
L1/L2 application support role
focused on stability, incident resolution, and continuous improvement of business-critical banking applications.
You will work closely with application owners, engineering teams, and senior stakeholders to
analyze production issues, manage on-call incidents, improve performance, and implement automation solutions .
Responsibilities: Provide
L1/L2 production support
for Java-based banking applications. Analyze and resolve incidents through
code debugging, log analysis, and SQL troubleshooting . Work actively with stakeholders and application owners to drive timely resolution. Improve application stability by identifying recurring issues and recommending permanent fixes. Manage on-call support, incident communication, and escalations as required. Build, maintain, and improve
runbooks
to minimize operational errors. Leverage automation (scripts, monitoring tools) to improve efficiency and reduce manual effort. Participate in
change management processes
with focus on risk mitigation in production. Develop reports to monitor application health, incident trends, and support performance. Required Skills:
Java:
Strong hands-on experience in production support (debugging, JVM, thread dumps, GC, logs). SQL/RDBMS:
Proficiency in writing/optimizing queries; preferred exposure to
Sybase ASE/IQ
or
DB2 . Unix/Linux:
Strong command-line skills for triaging and debugging (logs, processes, disk, CPU). Scripting:
Knowledge of Shell scripting (Perl/Python/JavaScript a plus). Strong problem-solving skills in
live production environments . Excellent communication skills with ability to interact with stakeholders and technical teams. Desired Skills (Good to Have):
Exposure to
Cluster Computing / Big Data solutions
(Hadoop, Spark, HDFS). Experience with
automation and monitoring tools
(Grafana, Splunk, AppDynamics, etc.). Prior experience in
financial services / banking domain
support roles.