Maverik
Summary
At Maverik, we don’t just offer jobs, we offer adventures. As a Lead Facilities Coordinator, you’ll guide and develop a team of Coordinators while ensuring work orders and processes are executed efficiently across the organization. You’ll serve as the go-to liaison between upper management, technicians, vendors, and store leaders, keeping projects on track and aligned with business priorities. In this role, you’ll also drive continuous improvement, evaluate vendor contracts, and step in as a hands-on backup when needed. It’s the perfect opportunity for a strong leader with facilities, vendor management, or retail operations background who is passionate about coaching people, improving processes, and influencing cross-functional outcomes.
This role is based at our Salt Lake City, UT headquarters and requires an on-site presence at least 4 days per week, Monday through Friday.
Essential Duties and Responsibilities:
Provides leadership to direct reports, including but not limited to, hiring, training and development. Serve as the primary point of escalation for facility ticket-related issues, working to resolve challenges efficiently and effectively. Develop, implement, and maintain standardized training materials and processes for the Facilities Coordinator team. Lead bi-weekly team meetings to review key updates, discuss challenges, and promote collaboration. Act as the primary liaison between the Facilities team and the Help Desk, ensuring seamless interaction and issue resolution within the ServiceNow system. Oversee the implementation and management of contracts into contract software, ensuring accuracy and compliance. Maintain and manage work order tickets in ServiceNow, ensuring they are addressed in a timely and effective manner. Collaborate with Regional Facilities Managers and other stakeholders to support departmental goals and initiatives. Identify process improvement opportunities and develop strategies to enhance efficiency within the Facilities department. Role Requirements:
This role is cell phone stipend eligible and supports an 24/7 operation. Occasional after-hours, weekend, or holiday work may be required to respond to urgent issues or service calls. Qualifications: Education
Associate’s degree or Bachelor’s degree in a relevant field such as Operations Management, Supply Chain, or Business Administration, preferred. Qualifications: Experience
5+ years of experience in facility coordination, maintenance support, or a related field. 1+ years of experience in a leadership or mentoring role. Experience working with ServiceNow preferred. Qualifications: Manager Leadership Skills
Effectively communicates across teams and departments, translating organizational goals into actionable plans. Models transparency and creates psychological safety in communication. Develops individuals and team by providing feedback, coaching, and growth opportunities aligned with their strengths and the organization’s needs. Fosters a culture where development is a shared team priority. Navigates interpersonal and team conflict with empathy and objectivity. Creates an environment where respectful dialogue is expected and supported, and holds self and others accountable for addressing issues constructively and in a timely manner. Establishes aligned goals, tracks performance, and addresses issues proactively. Coaches team members for both performance and growth, ensuring consistent delivery against expectations. Strengthens cross-functional relationships by building trust, encouraging inclusive input, and removing barriers to collaboration. Fosters a team culture rooted in respect and shared accountability *This is not an all-encompassing list of Leadership Skills, but rather those identified as most essential for success in this position. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.
Compensation & Benefits Pay Range:
$65,000-$75,000/year + Bonus Opportunities The above salary range represents a general guideline; however, Maverik considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.
Benefits Include:
Full Health, Dental, and Vision Package with company contribution to cost In-Store and Fuel Discounts Retirement plan with company match (401K) Eligible for the annual incentive bonus program Profit Sharing: When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing—our way of recognizing the important role you play in our success Comprehensive Paid Time-Off Policy, along with additional perks and benefits
At Maverik, we don’t just offer jobs, we offer adventures. As a Lead Facilities Coordinator, you’ll guide and develop a team of Coordinators while ensuring work orders and processes are executed efficiently across the organization. You’ll serve as the go-to liaison between upper management, technicians, vendors, and store leaders, keeping projects on track and aligned with business priorities. In this role, you’ll also drive continuous improvement, evaluate vendor contracts, and step in as a hands-on backup when needed. It’s the perfect opportunity for a strong leader with facilities, vendor management, or retail operations background who is passionate about coaching people, improving processes, and influencing cross-functional outcomes.
This role is based at our Salt Lake City, UT headquarters and requires an on-site presence at least 4 days per week, Monday through Friday.
Essential Duties and Responsibilities:
Provides leadership to direct reports, including but not limited to, hiring, training and development. Serve as the primary point of escalation for facility ticket-related issues, working to resolve challenges efficiently and effectively. Develop, implement, and maintain standardized training materials and processes for the Facilities Coordinator team. Lead bi-weekly team meetings to review key updates, discuss challenges, and promote collaboration. Act as the primary liaison between the Facilities team and the Help Desk, ensuring seamless interaction and issue resolution within the ServiceNow system. Oversee the implementation and management of contracts into contract software, ensuring accuracy and compliance. Maintain and manage work order tickets in ServiceNow, ensuring they are addressed in a timely and effective manner. Collaborate with Regional Facilities Managers and other stakeholders to support departmental goals and initiatives. Identify process improvement opportunities and develop strategies to enhance efficiency within the Facilities department. Role Requirements:
This role is cell phone stipend eligible and supports an 24/7 operation. Occasional after-hours, weekend, or holiday work may be required to respond to urgent issues or service calls. Qualifications: Education
Associate’s degree or Bachelor’s degree in a relevant field such as Operations Management, Supply Chain, or Business Administration, preferred. Qualifications: Experience
5+ years of experience in facility coordination, maintenance support, or a related field. 1+ years of experience in a leadership or mentoring role. Experience working with ServiceNow preferred. Qualifications: Manager Leadership Skills
Effectively communicates across teams and departments, translating organizational goals into actionable plans. Models transparency and creates psychological safety in communication. Develops individuals and team by providing feedback, coaching, and growth opportunities aligned with their strengths and the organization’s needs. Fosters a culture where development is a shared team priority. Navigates interpersonal and team conflict with empathy and objectivity. Creates an environment where respectful dialogue is expected and supported, and holds self and others accountable for addressing issues constructively and in a timely manner. Establishes aligned goals, tracks performance, and addresses issues proactively. Coaches team members for both performance and growth, ensuring consistent delivery against expectations. Strengthens cross-functional relationships by building trust, encouraging inclusive input, and removing barriers to collaboration. Fosters a team culture rooted in respect and shared accountability *This is not an all-encompassing list of Leadership Skills, but rather those identified as most essential for success in this position. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.
Compensation & Benefits Pay Range:
$65,000-$75,000/year + Bonus Opportunities The above salary range represents a general guideline; however, Maverik considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.
Benefits Include:
Full Health, Dental, and Vision Package with company contribution to cost In-Store and Fuel Discounts Retirement plan with company match (401K) Eligible for the annual incentive bonus program Profit Sharing: When Maverik succeeds, so do you. Team Members are eligible for annual profit sharing—our way of recognizing the important role you play in our success Comprehensive Paid Time-Off Policy, along with additional perks and benefits