Pegasystems
Overview
Pega.com is not optimized for Internet Explorer. For the optimal experience, please use: This is a fantastic opportunity to join a diverse and growing Human Resources team as a People Operations Specialist. You will be part of our global support team, working to drive a seamless candidate, employee, and alumni experience at all levels of the organization. Picture Yourself at Pega
As the connection between Pega employees and the People Function, you will ensure our People have an efficient and positive experience every time they need something from the Global People Operations Team; you will have a huge impact on the day-to-day experiences of our candidates and employees while being part of an engaging Global team. What You'll Do at Pega
Act as the first point of contact for all People employee queries to provide a prompt and robust employee experience Ticket resolution through the Tier 1 People Operations Workbasket in our Service Management platform, following standard internal process and adhering to established SLAs and KPIs Coordinate and ensure completion of all regional onboarding compliance and work authorization requirements for new hires: (in AMS) Canadian SIN Verification, US I-9, E-Verify, Reverification, etc. Manage all People administration tasks throughout the employee lifecycle such as international transfers, verifications of employment, employee offboarding, etc. Support our On/Offboarding Specialist team in the global preboarding and onboarding activities, including background checks, contract issuance, and applicant tracking system accuracy, while ensuring a seamless and service-oriented experience for new hires and stakeholders Support global audit and compliance requirements including records management compliance Propose creative ideas to continuously improve the candidate and employee experience through Gen AI, automation and self service Create and maintain required standard operating procedures to ensure a full suite of process documentation exists for all global tasks as defined in Global People Operations service catalog Adhere to service level agreements Who You Are
You are an excellent multitasker who thrives on juggling multiple assignments simultaneously You are an innovative professional who enjoys problem solving independently and embraces GenAI and automation to drive smarter, faster service delivery You are process oriented, able to accurately follow detailed process documentation and interested in continuously improving internal processes You have been in a customer service focused role and have developed strong working relationships among other professionals and senior management You have worked in an HR or similar corporate, fast paced environment and are highly motivated to provide a best-in-class employee experience! What You've Accomplished
Bachelors degree or equivalent business experience 1-3+ years experience in HR Strong Microsoft Office skills; particularly Excel Ability to maintain confidentiality and handle highly sensitive information Outstanding initiative with very good customer service and interpersonal skills Strong attention to details Excellent organizational skills Strong desire to learn about the Human Resources profession A rapidly growing yet well-established business The worlds most innovative organizations as reference-able clients Analyst acclaimed technology leadership in a massive emerging market Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government of civil rights enforcement purposes. Race and Ethnicity Please select the ethnicity or race you most closely identify with: Hispanic or Latino
- A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. White (Not Hispanic or Latino)
- A person having origins in any of the original peoples of Europe, the Middle East or North Africa. Black or African American (Not Hispanic or Latino)
- A person having origins in any of the black racial groups of Africa. Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
- A person having origins in any of the peoples of Hawaii, Guam, Samoa or other Pacific Islands. Asian (Not Hispanic or Latino)
- A person having origins in any of the original peoples of the Far East, Southeast Asia or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam. American Indian or Alaska Native (Not Hispanic or Latino)
- A person having origins in any of the original peoples of North and South America (including Central America) and who maintains tribal affiliation or community attachment. Two or More Races (Not Hispanic or Latino)
- All persons who identify with more than one of the above five races. I do not wish to disclose
- If you choose not to disclose your race/ethnicity, your employer is still required to include such information about you in the EEO-1 Report by using existing employment records or other permitted means to do so. Disability Status Form CC-305, OMB Control Number 1250-0005, Expires 4/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at https://www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Veteran Status Why Are You Being Asked to Complete This Form? This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. Completing this form is completely voluntary, but we hope you fill it out. Any answer you give will be kept private and will not be used against you in any way. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How Do You Know if You Are a Veteran Protected by VEVRAA? Contrary to the name, VEVRAA does not just cover Vietnam Era veterans. It covers several categories of veterans from World War II, the Korean conflict, the Vietnam era, and the Persian Gulf War which is defined as occurring from August 2, 1990 to the present.If you believe you belong to any of the categories of protected veterans please indicate by checking the appropriate box below. The categories are defined on the next page and explained further in an Am I a Protected Veteran? infographic provided by OFCCP. What Categories of Veterans Are Protected by VEVRAA? Protected veterans include the following categories: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These categories are defined below. A disabled veteran is one of the following:
a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Apply Now
Already have an account? Log in. First Name Last Name Phone Email City Country of Residence Postal code How did you learn about Pega? Invitation to Self-Identify Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government of civil rights enforcement purposes. #J-18808-Ljbffr
Pega.com is not optimized for Internet Explorer. For the optimal experience, please use: This is a fantastic opportunity to join a diverse and growing Human Resources team as a People Operations Specialist. You will be part of our global support team, working to drive a seamless candidate, employee, and alumni experience at all levels of the organization. Picture Yourself at Pega
As the connection between Pega employees and the People Function, you will ensure our People have an efficient and positive experience every time they need something from the Global People Operations Team; you will have a huge impact on the day-to-day experiences of our candidates and employees while being part of an engaging Global team. What You'll Do at Pega
Act as the first point of contact for all People employee queries to provide a prompt and robust employee experience Ticket resolution through the Tier 1 People Operations Workbasket in our Service Management platform, following standard internal process and adhering to established SLAs and KPIs Coordinate and ensure completion of all regional onboarding compliance and work authorization requirements for new hires: (in AMS) Canadian SIN Verification, US I-9, E-Verify, Reverification, etc. Manage all People administration tasks throughout the employee lifecycle such as international transfers, verifications of employment, employee offboarding, etc. Support our On/Offboarding Specialist team in the global preboarding and onboarding activities, including background checks, contract issuance, and applicant tracking system accuracy, while ensuring a seamless and service-oriented experience for new hires and stakeholders Support global audit and compliance requirements including records management compliance Propose creative ideas to continuously improve the candidate and employee experience through Gen AI, automation and self service Create and maintain required standard operating procedures to ensure a full suite of process documentation exists for all global tasks as defined in Global People Operations service catalog Adhere to service level agreements Who You Are
You are an excellent multitasker who thrives on juggling multiple assignments simultaneously You are an innovative professional who enjoys problem solving independently and embraces GenAI and automation to drive smarter, faster service delivery You are process oriented, able to accurately follow detailed process documentation and interested in continuously improving internal processes You have been in a customer service focused role and have developed strong working relationships among other professionals and senior management You have worked in an HR or similar corporate, fast paced environment and are highly motivated to provide a best-in-class employee experience! What You've Accomplished
Bachelors degree or equivalent business experience 1-3+ years experience in HR Strong Microsoft Office skills; particularly Excel Ability to maintain confidentiality and handle highly sensitive information Outstanding initiative with very good customer service and interpersonal skills Strong attention to details Excellent organizational skills Strong desire to learn about the Human Resources profession A rapidly growing yet well-established business The worlds most innovative organizations as reference-able clients Analyst acclaimed technology leadership in a massive emerging market Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government of civil rights enforcement purposes. Race and Ethnicity Please select the ethnicity or race you most closely identify with: Hispanic or Latino
- A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. White (Not Hispanic or Latino)
- A person having origins in any of the original peoples of Europe, the Middle East or North Africa. Black or African American (Not Hispanic or Latino)
- A person having origins in any of the black racial groups of Africa. Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
- A person having origins in any of the peoples of Hawaii, Guam, Samoa or other Pacific Islands. Asian (Not Hispanic or Latino)
- A person having origins in any of the original peoples of the Far East, Southeast Asia or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam. American Indian or Alaska Native (Not Hispanic or Latino)
- A person having origins in any of the original peoples of North and South America (including Central America) and who maintains tribal affiliation or community attachment. Two or More Races (Not Hispanic or Latino)
- All persons who identify with more than one of the above five races. I do not wish to disclose
- If you choose not to disclose your race/ethnicity, your employer is still required to include such information about you in the EEO-1 Report by using existing employment records or other permitted means to do so. Disability Status Form CC-305, OMB Control Number 1250-0005, Expires 4/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at https://www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Veteran Status Why Are You Being Asked to Complete This Form? This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. Completing this form is completely voluntary, but we hope you fill it out. Any answer you give will be kept private and will not be used against you in any way. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How Do You Know if You Are a Veteran Protected by VEVRAA? Contrary to the name, VEVRAA does not just cover Vietnam Era veterans. It covers several categories of veterans from World War II, the Korean conflict, the Vietnam era, and the Persian Gulf War which is defined as occurring from August 2, 1990 to the present.If you believe you belong to any of the categories of protected veterans please indicate by checking the appropriate box below. The categories are defined on the next page and explained further in an Am I a Protected Veteran? infographic provided by OFCCP. What Categories of Veterans Are Protected by VEVRAA? Protected veterans include the following categories: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These categories are defined below. A disabled veteran is one of the following:
a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Apply Now
Already have an account? Log in. First Name Last Name Phone Email City Country of Residence Postal code How did you learn about Pega? Invitation to Self-Identify Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government of civil rights enforcement purposes. #J-18808-Ljbffr