NavitsPartners
Job Title:
ServiceNow CMDB Consultant Location:
Chelsea, MA (Hybrid) Duration:
1-Year Contract Position Summary
"Navitas Partners, LLC" is seeking
ServiceNow CMDB Consultant
for an exciting job in
Chelsea, MA (Hybrid). Responsibilities Act as the CMDB SME, providing guidance, strategy, and best practices to leadership and technical teams. Lead optimization efforts for ServiceNow Discovery, Service Mapping, and CMDB structure to improve data accuracy and visibility. Establish and enforce CMDB governance frameworks, reconciliation processes, and data quality standards. Develop and execute a CMDB maturity roadmap aligned with business objectives. Define and maintain CI classes, attributes, and relationships for consistency and scalability. Drive integrations across ITSM/ITOM processes (Incident, Change, Problem, Asset, etc.) and with external systems. Conduct CMDB health checks, audits, and maturity assessments with actionable recommendations. Mentor internal resources to uplift CMDB and Discovery practices and capabilities. Create process documentation, playbooks, and training for sustainable adoption of CMDB best practices. Act as a trusted advisor, helping stakeholders connect CMDB improvements to measurable business outcomes (audit readiness, reporting, incident resolution, and service visibility). Qualifications 7+ years of ITSM/ITOM experience, with 5+ years of hands-on ServiceNow CMDB & Discovery expertise. Proven success designing, implementing, and maturing ServiceNow CMDB in large enterprise environments. Expertise with ServiceNow Discovery, Service Mapping, and the Common Service Data Model (CSDM). Strong knowledge of ITIL practices, particularly Configuration Management. Skilled in CI data modeling, reconciliation, and integrations across ITSM/ITOM modules. Excellent communication skills with the ability to engage both executives and technical teams. ServiceNow certifications (CIS-CMDB, ITSM, ITOM, Discovery) strongly preferred. Prior consulting or public sector experience is a plus.
About
Navitas Partners, LLC
certified WBENC and one of the fastest-growing
Technical / IT
staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
ServiceNow CMDB Consultant Location:
Chelsea, MA (Hybrid) Duration:
1-Year Contract Position Summary
"Navitas Partners, LLC" is seeking
ServiceNow CMDB Consultant
for an exciting job in
Chelsea, MA (Hybrid). Responsibilities Act as the CMDB SME, providing guidance, strategy, and best practices to leadership and technical teams. Lead optimization efforts for ServiceNow Discovery, Service Mapping, and CMDB structure to improve data accuracy and visibility. Establish and enforce CMDB governance frameworks, reconciliation processes, and data quality standards. Develop and execute a CMDB maturity roadmap aligned with business objectives. Define and maintain CI classes, attributes, and relationships for consistency and scalability. Drive integrations across ITSM/ITOM processes (Incident, Change, Problem, Asset, etc.) and with external systems. Conduct CMDB health checks, audits, and maturity assessments with actionable recommendations. Mentor internal resources to uplift CMDB and Discovery practices and capabilities. Create process documentation, playbooks, and training for sustainable adoption of CMDB best practices. Act as a trusted advisor, helping stakeholders connect CMDB improvements to measurable business outcomes (audit readiness, reporting, incident resolution, and service visibility). Qualifications 7+ years of ITSM/ITOM experience, with 5+ years of hands-on ServiceNow CMDB & Discovery expertise. Proven success designing, implementing, and maturing ServiceNow CMDB in large enterprise environments. Expertise with ServiceNow Discovery, Service Mapping, and the Common Service Data Model (CSDM). Strong knowledge of ITIL practices, particularly Configuration Management. Skilled in CI data modeling, reconciliation, and integrations across ITSM/ITOM modules. Excellent communication skills with the ability to engage both executives and technical teams. ServiceNow certifications (CIS-CMDB, ITSM, ITOM, Discovery) strongly preferred. Prior consulting or public sector experience is a plus.
About
Navitas Partners, LLC
certified WBENC and one of the fastest-growing
Technical / IT
staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.