Compu-Vision Consulting
Job Title: ServiceNow CMDB Consultant / Expert
Location: Chelsea, MA (Hybrid/Remote flexibility)
Duration: 1 Year (Part-Time, 2-3 days per week)
Key Responsibilities:
Lead and advise on CMDB strategy, architecture, and governance for a large-scale implementation.
Assess current CMDB structure and data integrity; identify gaps and recommend remediation plans.
Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT needs.
Design and implement data cleanup processes, including deduplication, normalization, and enrichment.
Develop and enforce CMDB policies, standards, and best practices.
Support integration with ITSM tools (e.g., ServiceNow) and discovery tools.
Provide guidance on CI classification, relationships, and lifecycle management.
Create dashboards and reports to monitor CMDB health and progress.
Mentor internal teams and provide training/documentation as needed.
Experience Requirements:
10+ years of experience in IT Configuration Management and CMDB consulting.
Proven success in navigating large-scale CMDB implementations (preferably with 10M+ CIs).
Strong understanding of ITIL framework and CMDB governance.
Hands-on experience with ServiceNow CMDB
Expertise in data modeling, CI taxonomy, and reconciliation processes.
Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium).
Excellent communication and stakeholder management skills.
Ability to work independently and drive initiatives in a complex enterprise environment.
Preferred Qualifications:
Experience in the Insurance industry, especially Property & Casualty.
Certifications: ITIL, ServiceNow CMDB, or equivalent.
Experience with cloud infrastructure (AWS, Azure, GCP) and hybrid environments.
Location: Chelsea, MA (Hybrid/Remote flexibility)
Duration: 1 Year (Part-Time, 2-3 days per week)
Key Responsibilities:
Lead and advise on CMDB strategy, architecture, and governance for a large-scale implementation.
Assess current CMDB structure and data integrity; identify gaps and recommend remediation plans.
Collaborate with infrastructure, application, and service management teams to align CMDB with business and IT needs.
Design and implement data cleanup processes, including deduplication, normalization, and enrichment.
Develop and enforce CMDB policies, standards, and best practices.
Support integration with ITSM tools (e.g., ServiceNow) and discovery tools.
Provide guidance on CI classification, relationships, and lifecycle management.
Create dashboards and reports to monitor CMDB health and progress.
Mentor internal teams and provide training/documentation as needed.
Experience Requirements:
10+ years of experience in IT Configuration Management and CMDB consulting.
Proven success in navigating large-scale CMDB implementations (preferably with 10M+ CIs).
Strong understanding of ITIL framework and CMDB governance.
Hands-on experience with ServiceNow CMDB
Expertise in data modeling, CI taxonomy, and reconciliation processes.
Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium).
Excellent communication and stakeholder management skills.
Ability to work independently and drive initiatives in a complex enterprise environment.
Preferred Qualifications:
Experience in the Insurance industry, especially Property & Casualty.
Certifications: ITIL, ServiceNow CMDB, or equivalent.
Experience with cloud infrastructure (AWS, Azure, GCP) and hybrid environments.