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Bexar County, TX

Endpoint Administrator II

Bexar County, TX, San Antonio, Texas, United States, 78208

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Salary:

$5,985.00 Monthly Location :

BCIT - 126 East Nueva San Antonio, TX Job Type:

Full-time Regular Job Number:

2025-02218 Department:

Information Technology Opening Date:

09/18/2025 Closing Date:

Continuous

Summary

Under general supervision, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement. Duties and Responsibilities

Serve as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability Execute upgrades, maintenance, and configuration of endpoint management suite to include System Center Configuration Manager (SCCM), Microsoft Intune, Absolute by Computrace, Apple Business Manager, & Microsoft Entra Foster a common understanding of Domain Joined, Hybrid Domain Joined, and Azure AD Joined Device scenarios Design and implement IT Endpoint Management Framework with supporting processes and procedures Monitor and administer the operations of systems and services supporting computing endpoints, including endpoint management, configuration, and security tools Perform development of scripting, application packaging, and provisioning and deployment of applications and services related to endpoint computing management Ensure audit and compliance successful outcomes by identifying problems and implementing solutions, as directed Assist in tracking endpoint usage and interpreting statistics from reports designed to enable efficient deployment and utilization of computer resources Coordinate with Senior Endpoint Administrator to ensure documentation of all enterprise scale technologies is sufficient and complete Execute on tickets assigned by the Senior Endpoint Administrator Develop and maintain standard PC images based on varying Office/Department requirements Responsible for cross-organizational efforts required to standardize configurations with infrastructure changes across the production environment Responsible for ensuring all configuration changes are implemented with the minimal amount of impact to our customers Work with team members to make improvements in the configuration management processes Conduct assessments regarding hardware and software configuration and implement various changes within technology systems Produce product builds to be used in testing and in production Perform software deficiency and change request updates and reporting Perform other related technology duties and projects as assigned Minimum Qualifications

Graduation from an accredited college or university with a relevant degree, 3-5 years of experience, or an equivalent combination of education and experience Experience in enterprise IT Endpoint Management; experience creating performance metrics and continual improvement models for process control; experience with Microsoft System Center Configuration Manager; experience working with stakeholders at all levels of an information technology department, as well as information technology department customers Advance knowledge with SCCM & Intune to include image creation, software packaging, deployments and reporting Planning skills with risk analysis, contingency, and mitigation planning; critical thinking and problem solving skills Ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public Demonstrate technological intuitiveness Must secure and maintain a favorable background investigation and clearance Must clear a pre-employment physical and a pre-employment drug screen test Required to travel to remote sites within Bexar County Must have and maintain a valid Texas driver's license, motor vehicle liability insurance and personal injury insurance, and; must have available transportation during entire workday May be required to work more than 40 hours during the workweek May be required to work weekends This position may need to satisfy the requirement of completing and passing an assessment during the employment process Working Environment and Physical Demands:

Constantly working in indoor / telework conditions Frequently moves items weighing up to 10-15 pounds Occasionally move about the office / telework office Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner Constantly operates a computer and other office productivity machinery Positions self to perform essential functions of the job in an office / telework environment Must be able to remain in a stationary position Flexibility to achieve performance excellence in a telework arrangement Maintains County-issued equipment, software, data and supplies

For more detailed information, please click on the following link to view Benefits offered by Bexar County: NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits. 01

Which best describes your highest level of education completed?

High School Diploma or G.E.D Associates Degree Bachelor's Degree Master's Degree None

02

Which best describes your years of experience in Information Technology?

No Experience 1 Year Experience 2 Years Experience 3 Years Experience 4 Years Experience 5 Years Experience 6 Years Experience 7 or more Years

03

Are you able to demonstrate technological intuitiveness?

Yes No

04

Are you able to secure and maintain a favorable background investigation and clearance?

Yes No

05

Are you able to clear a pre-employment physical and a pre-employment drug screen test?

Yes No

06

Do you acknowledge you may be required to travel to remote sites within Bexar County?

Yes No

07

Do you acknowledge you must have and maintain a valid Texas driver's license, motor vehicle liability insurance and personal injury insurance, and; must have available transportation during entire workday?

Yes No

08

Are you able to work more than 40 hours during the work week?

Yes No

09

Are you able to work weekends?

Yes No

10

Do you acknowledge that this position may need to satisfy the requirement of completing and passing an assessment during the employment process?

Yes No

Required Question