EchoStar
Cable Technician - Comprehensive Training Available
EchoStar, Vestal, New York, United States, 13850
Company Overview
EchoStar is transforming the future of connectivity. Our extensive services cover satellite television, live-streaming, on-demand programming, smart home installations, and mobile products.
Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Overview
Our Technicians play a crucial role in delivering exceptional TV and Smart Home solutions to millions of customers. In this position, you will be trained to provide an outstanding customer experience, helping to connect even more Americans with every visit to their homes. Our commitment to customer satisfaction has led DISH to win the J.D. Power award for Customer Satisfaction six times.
Key Responsibilities
What You'll Do:
Visit customer homes to install and service DISH equipment and smart home products.
Guide customers on using their technology and recommend additional services when beneficial.
Maintain a clean work environment and uphold a professional demeanor while working independently, but remain connected with the team.
What We Offer You:
Career Advancement:
Start here and accelerate your growth! Many of our leaders initiated their careers in this role, with opportunities for promotions into different departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions come with 5-10% pay increases based on performance. Bonus Opportunities:
Potential to earn up to $6,400 in your first year and up to $9,100 annually thereafter. High performers can also receive AwardPerqs, redeemable for travel, electronics, and more. Comprehensive Benefits:
Paid training, vacation time, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company matching, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), Boost Mobile plans starting at $15/month, plus a company-provided van, tools, and uniforms. Paid Training You'll Receive: Structured, step-by-step guidance for installations and service. Smart home technology instruction to support and educate customers. Best practices developed by our most experienced technicians. Qualifications and Requirements What You'll Need: Valid Driver's License:
Clean driving record is essential. Flexible Schedule:
Willingness to travel and work shifts that may include evenings, weekends, or holidays. Physical Requirements:
Ability to climb ladders (up to 40 ft). Lifting capacity of up to 70 lbs. Must comply with a 335 lb weight limit.
Customer-Focused:
Ability to build trust and create an exceptional experience. Problem-Solver:
Effective at tackling challenges on the spot. Determination:
Comfort working in tight spaces and varying weather conditions. Adaptability:
Quickly adjust to changes and unforeseen tasks. Compensation: Starting at $17.75/hour. Benefits: Explore our extensive benefits on our careers website. Employment is contingent upon the successful completion of a pre-employment screening, including a drug test and verification of an acceptable driving record. The compensation stated may reflect a combination of hourly pay and location-based pay differential. This posting will remain active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.
Start here and accelerate your growth! Many of our leaders initiated their careers in this role, with opportunities for promotions into different departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions come with 5-10% pay increases based on performance. Bonus Opportunities:
Potential to earn up to $6,400 in your first year and up to $9,100 annually thereafter. High performers can also receive AwardPerqs, redeemable for travel, electronics, and more. Comprehensive Benefits:
Paid training, vacation time, Medical, Dental, Vision, Life Insurance, HSA, 401(K) with company matching, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), Boost Mobile plans starting at $15/month, plus a company-provided van, tools, and uniforms. Paid Training You'll Receive: Structured, step-by-step guidance for installations and service. Smart home technology instruction to support and educate customers. Best practices developed by our most experienced technicians. Qualifications and Requirements What You'll Need: Valid Driver's License:
Clean driving record is essential. Flexible Schedule:
Willingness to travel and work shifts that may include evenings, weekends, or holidays. Physical Requirements:
Ability to climb ladders (up to 40 ft). Lifting capacity of up to 70 lbs. Must comply with a 335 lb weight limit.
Customer-Focused:
Ability to build trust and create an exceptional experience. Problem-Solver:
Effective at tackling challenges on the spot. Determination:
Comfort working in tight spaces and varying weather conditions. Adaptability:
Quickly adjust to changes and unforeseen tasks. Compensation: Starting at $17.75/hour. Benefits: Explore our extensive benefits on our careers website. Employment is contingent upon the successful completion of a pre-employment screening, including a drug test and verification of an acceptable driving record. The compensation stated may reflect a combination of hourly pay and location-based pay differential. This posting will remain active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.