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JLG Industries

Sr. Product Specialist

JLG Industries, Frederick, Maryland, United States, 21701

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Sr. Product Specialist

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JLG Industries About JLG, An Oshkosh Company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our productsincluding mobile elevating work platforms, telehandlers, utility vehicles and accessoriescan be found all over the world. Job Summary

This role is highly diverse and requires an agile contributor to help facilitate internal processes and external communication to ensure clarity of message and deliver on commitments/needs/projects. The ideal

Sr. Product Specialist

will have experience working with New Product Development, Operations, and Sales in a global business. Creates a hub of communication to connect stakeholders and effectively executed against strategic goals. They will also have built positive relational equity with counterparts, team members, key customers, industry experts, suppliers, and a variety of cross-functional stakeholders to drive progress. Essential Duties And Responsibilities

Help quantify market potential of model refreshes through understanding of End-User and Channel Partner Jobs to be Done/ voice-of-customer (VOC), that inform sustainably differentiated value opportunities. Strong collaborator to understand and deliver against requirements established by senior team members. Understand value-based selling propositions through competent engagement with external customers. Product Expert of all product/solution attributes, technologies, and performance within scope of applicable products. Develop internal cross-functional, and customer communication media/programs that ensure full understanding of product value-based selling propositions with comparisons to competitive products (e.g., Sales manuals, Specification Sheets, demonstrations). Coordinate delivery, demonstration, familiarization, field follow, data acquisition connectivity and other tasks to facilitate field trial activities. Partner with various functions to hold virtual and on-site voice-of-customer (VOC) events. Participate in Product Definition Development and help translate VoC/market intelligence into evidence-supported attributes. Analyze market-informed VoC data, Jobs to be Done and identify trends that may enhance offerings. Construct qualitative and quantitative tools to acquire market data effectively. Exhibit strong verbal, written, and presentation competencies to orchestrate messages/tools related to launches, new offerings, and portfolio changes. Ensure system updates/product configurations are completed and aligned with customer-facing documentation; update as needed. Structure and evaluate market data, competitive data, take rates, and options to inform project priorities. Respond to inquiries to support the organization (e.g., Sales, Service, Training, Quality) to meet market/customer requests. Support Product Management activities such as meeting setup, minutes, and key takeaways. Consolidate cross-product information and develop a cadence to communicate critical information/updates. Log, evaluate, and address internal/external market/customer requests and develop resolutions for recurrences. Access and disseminate existing product information to support inquiries (e.g., manuals, specs, options, literature). Consolidate and analyze secondary and competitive market data. Exhibit professional tenacity to deliver results while modeling People First Principles in all interactions. Be comfortable with ambiguity and agile to navigate obstacles to accomplish objectives. Maintain a strong track record of delivering on commitments and remain flexible to evolving business demands within scope. Minimum Qualifications

Bachelors degree in Business, Marketing, Engineering, or related field. Minimum of five (5) years of related experience. Substantiated evidence that Essential Duties & Responsibilities can be successfully carried out. Ability to travel 0% up to 50%, depending on business cycle and needs. Pay Range

$82,000.00 - $132,800.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Individual pay is determined by factors including scope and responsibilities, experience, education, skills, and equity of pay among team members. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is an equal opportunity employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Industries

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