First Security Bank
Overview
PT Retail Banker Floating - First Security Bank. On-site position with the ability to travel between branches within the designated market. Summary
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply! Responsibilities
Accept and process transactions from the bank's customers by personal contact, mail, and night deposits; identify customer needs, explain financial products, and help resolve customer issues. Cross-train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit, and providing efficient and quality customer service. Work on-site and be willing to travel/float between branches within the designated market. Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks with proper identification and adherence to policies; review checks for funds availability and detect counterfeit currency. Refer customers to other bank services and appropriate departments for issues that cannot be resolved at the retail line. Adhere to daily opening/closing procedures, security measures, and proper cash handling; balance cash drawers and vault as required. Maintain currency and coin supply per bank policy; process coins and balance coin machine as needed. Assist with night deposits, mail deposits, and ATM deposits; perform related duties as needed. Complete Currency Transaction Reports (CTR) and other regulatory reports; notify the Bank Secrecy Act Officer of suspicious activities. Inform managers of department activities, problems, or outages exceeding $50; assist with resolving discrepancies. Assist internal customers and executive management as requested; complete special requests (e.g., redeeming U.S. Savings Bonds, closing accounts, exchanging foreign currencies); provide account printouts and advanced research when needed. Balance ATM and main cash vault; provide quality service by answering inquiries and assisting with difficult customer questions. Identify fraudulent transactions; stay informed on new suspicious activities and obtain training to execute wire transfers when required. Adhere to customer privacy and confidentiality; protect bank operations by handling information securely. Operate computer software and equipment; become proficient with internal bank software. Maintain valid driver's license and reliable transportation; work on-site and extend hours when necessary. Attend Retail training classes as assigned; perform additional duties as needed. Qualifications
High school diploma or GED required at completion of graduating year. 12 years of post-secondary education or experience in cash handling, customer service, banking, or related fields preferred. Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Reliable transportation and ability to travel between branches or training sites required. Proficiency with Outlook, Word, typing, 10-key, and internet usage required. Willingness to demonstrate Core 5 values with customers and coworkers. Hours of Availability
Regularly scheduled hours: 29 hours or less per week; availability MondayFriday 7:45 am 5:30 pm; Saturday 8:45 am 12:00 pm (typically 23 per month at Bentonville South). Extended hours may be required. Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks; identify counterfeit currency and ensure proper funds availability per regulations. Review transactions visually and ensure necessary information is present. Count and balance cash; manage cash drawer limits and vault operations. Receive loan payments and promote bank services following appropriate cross-selling procedures. Open/close locations per procedures and maintain security measures; assist with vault/coin handling and daily reconciliation. Provide quality customer service; answer inquiries and assist with difficult transactions. Identify fraudulent transactions and report concerns to management; stay informed about new suspicious activities. Learn wire transfer execution and maintain customer privacy and confidentiality. Operate internal software and equipment; perform duties as assigned by management. Special Skills and Other Details
Develop specialized Retail Banking Specialist skills after training to support additional services: build customer profiles, process debit cards, handle account changes, update ID information, manage accounts, and handle disputes. Supervisory responsibilities: This position has no supervisory responsibilities. Note: Referrals increase your chances of interviewing at First Security Bank. Sign in to set job alerts for related roles. Job Function
Finance and Sales Banking Industries
Banking
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PT Retail Banker Floating - First Security Bank. On-site position with the ability to travel between branches within the designated market. Summary
First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team who is passionate about serving our Arkansas community, then you should apply! Responsibilities
Accept and process transactions from the bank's customers by personal contact, mail, and night deposits; identify customer needs, explain financial products, and help resolve customer issues. Cross-train to perform retail banking specialist duties, such as opening new accounts, establishing direct deposit, and providing efficient and quality customer service. Work on-site and be willing to travel/float between branches within the designated market. Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks with proper identification and adherence to policies; review checks for funds availability and detect counterfeit currency. Refer customers to other bank services and appropriate departments for issues that cannot be resolved at the retail line. Adhere to daily opening/closing procedures, security measures, and proper cash handling; balance cash drawers and vault as required. Maintain currency and coin supply per bank policy; process coins and balance coin machine as needed. Assist with night deposits, mail deposits, and ATM deposits; perform related duties as needed. Complete Currency Transaction Reports (CTR) and other regulatory reports; notify the Bank Secrecy Act Officer of suspicious activities. Inform managers of department activities, problems, or outages exceeding $50; assist with resolving discrepancies. Assist internal customers and executive management as requested; complete special requests (e.g., redeeming U.S. Savings Bonds, closing accounts, exchanging foreign currencies); provide account printouts and advanced research when needed. Balance ATM and main cash vault; provide quality service by answering inquiries and assisting with difficult customer questions. Identify fraudulent transactions; stay informed on new suspicious activities and obtain training to execute wire transfers when required. Adhere to customer privacy and confidentiality; protect bank operations by handling information securely. Operate computer software and equipment; become proficient with internal bank software. Maintain valid driver's license and reliable transportation; work on-site and extend hours when necessary. Attend Retail training classes as assigned; perform additional duties as needed. Qualifications
High school diploma or GED required at completion of graduating year. 12 years of post-secondary education or experience in cash handling, customer service, banking, or related fields preferred. Position begins as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered. Reliable transportation and ability to travel between branches or training sites required. Proficiency with Outlook, Word, typing, 10-key, and internet usage required. Willingness to demonstrate Core 5 values with customers and coworkers. Hours of Availability
Regularly scheduled hours: 29 hours or less per week; availability MondayFriday 7:45 am 5:30 pm; Saturday 8:45 am 12:00 pm (typically 23 per month at Bentonville South). Extended hours may be required. Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks; identify counterfeit currency and ensure proper funds availability per regulations. Review transactions visually and ensure necessary information is present. Count and balance cash; manage cash drawer limits and vault operations. Receive loan payments and promote bank services following appropriate cross-selling procedures. Open/close locations per procedures and maintain security measures; assist with vault/coin handling and daily reconciliation. Provide quality customer service; answer inquiries and assist with difficult transactions. Identify fraudulent transactions and report concerns to management; stay informed about new suspicious activities. Learn wire transfer execution and maintain customer privacy and confidentiality. Operate internal software and equipment; perform duties as assigned by management. Special Skills and Other Details
Develop specialized Retail Banking Specialist skills after training to support additional services: build customer profiles, process debit cards, handle account changes, update ID information, manage accounts, and handle disputes. Supervisory responsibilities: This position has no supervisory responsibilities. Note: Referrals increase your chances of interviewing at First Security Bank. Sign in to set job alerts for related roles. Job Function
Finance and Sales Banking Industries
Banking
#J-18808-Ljbffr