KPMG US
Overview
Senior Specialist, IAM, SailPoint at KPMG US. Join KPMG Advisory as part of a Managed Services practice and contribute to IAM operations and incident management. Responsibilities
Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Proactively manage the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents. Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations. Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols. Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment. Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM) with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL-based managed services context. Bachelor's degree in Information Technology or a related field; CISSP or related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred. Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Demonstrated ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous. Strong written and oral communication skills; proficient in MS Word, Excel, and PowerPoint. Must be able to work night and weekend shifts. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa. Benefits and compliance
KPMG complies with all local/state regulations regarding compensation, salary ranges, and benefits. The Total Rewards package includes medical and dental plans, vision, disability and life insurance, 401(k) plans, and a range of well-being benefits. Details vary by location and eligibility. KPMG is an equal opportunity employer and adheres to applicable laws regarding recruitment and hiring. No phone calls or agencies please. Additional notes
Follow our salary transparency guidelines for locations outside California as applicable. The firm reserves the right to hire at different compensation levels based on factors such as skills, responsibilities, and experience. Positions are filled on a rolling basis and applicants are encouraged to apply promptly. Los Angeles County and California fair chance considerations may apply under applicable laws. #J-18808-Ljbffr
Senior Specialist, IAM, SailPoint at KPMG US. Join KPMG Advisory as part of a Managed Services practice and contribute to IAM operations and incident management. Responsibilities
Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Proactively manage the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents. Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations. Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols. Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment. Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM) with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL-based managed services context. Bachelor's degree in Information Technology or a related field; CISSP or related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred. Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Demonstrated ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous. Strong written and oral communication skills; proficient in MS Word, Excel, and PowerPoint. Must be able to work night and weekend shifts. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. No sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa. Benefits and compliance
KPMG complies with all local/state regulations regarding compensation, salary ranges, and benefits. The Total Rewards package includes medical and dental plans, vision, disability and life insurance, 401(k) plans, and a range of well-being benefits. Details vary by location and eligibility. KPMG is an equal opportunity employer and adheres to applicable laws regarding recruitment and hiring. No phone calls or agencies please. Additional notes
Follow our salary transparency guidelines for locations outside California as applicable. The firm reserves the right to hire at different compensation levels based on factors such as skills, responsibilities, and experience. Positions are filled on a rolling basis and applicants are encouraged to apply promptly. Los Angeles County and California fair chance considerations may apply under applicable laws. #J-18808-Ljbffr