Collabera
Overview
Tech Support Specialist at Collabera. Location: Chandler, AZ / Addison, TX / Hopewell, NJ. Work Arrangement: Hybrid. Duration: 12+ Months Contract. Schedule: Monday to Friday, standard working hours. Job Title
IT Tech Support What Youll Do
Resolve technical issues and keep systems running smoothly as the go-to expert for technical support. Provide hands-on troubleshooting across hardware, software, and network basics and support end users. Work with troubleshooting, networking, and end-user support in a fast-paced environment. Top Skills
Client Care / Customer Service Excellence
- strong communication, empathy, and ability to deliver high-quality support. Technical Troubleshooting
- Windows 10/11, MS Office 365, VPN, Citrix, proprietary apps. Multitasking & Organizational Skills
- manage multiple chats/calls, document tickets clearly, prioritize workload. What Were Looking For
Approximately 2-5 years of experience. Team-oriented with ability to build relationships with global partners. Excellent organizational skills and ability to prioritize workload. Ability to multitask and maintain focus across responsibilities. Consistently meet or exceed performance targets related to customer service and call/chat handling. Hardware: Windows 10/11; Software: MS Office Suite, Office 365, SharePoint, Skype. Compensation
Hourly Rate: $19 - $21 per hour. This range reflects base compensation and may vary based on location, market conditions, experience, and qualifications. Benefits
The Company offers medical, dental, vision insurance; 401(k) retirement plan; life insurance; long-term and short-term disability; paid parking/public transportation; paid time off, paid sick and safe time, paid vacation, paid parental leave, and paid holidays (as applicable). About Us
At Collabera, we dont just offer jobswe build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture emphasizes innovation, collaboration, and excellence, with a focus on continuous learning and career growth. Ready to Apply?
Apply now to join our team at Collabera. Contact: shivani.soni@collabera.com Seniority level
Entry level Employment type
Contract Job function
Information Technology
#J-18808-Ljbffr
Tech Support Specialist at Collabera. Location: Chandler, AZ / Addison, TX / Hopewell, NJ. Work Arrangement: Hybrid. Duration: 12+ Months Contract. Schedule: Monday to Friday, standard working hours. Job Title
IT Tech Support What Youll Do
Resolve technical issues and keep systems running smoothly as the go-to expert for technical support. Provide hands-on troubleshooting across hardware, software, and network basics and support end users. Work with troubleshooting, networking, and end-user support in a fast-paced environment. Top Skills
Client Care / Customer Service Excellence
- strong communication, empathy, and ability to deliver high-quality support. Technical Troubleshooting
- Windows 10/11, MS Office 365, VPN, Citrix, proprietary apps. Multitasking & Organizational Skills
- manage multiple chats/calls, document tickets clearly, prioritize workload. What Were Looking For
Approximately 2-5 years of experience. Team-oriented with ability to build relationships with global partners. Excellent organizational skills and ability to prioritize workload. Ability to multitask and maintain focus across responsibilities. Consistently meet or exceed performance targets related to customer service and call/chat handling. Hardware: Windows 10/11; Software: MS Office Suite, Office 365, SharePoint, Skype. Compensation
Hourly Rate: $19 - $21 per hour. This range reflects base compensation and may vary based on location, market conditions, experience, and qualifications. Benefits
The Company offers medical, dental, vision insurance; 401(k) retirement plan; life insurance; long-term and short-term disability; paid parking/public transportation; paid time off, paid sick and safe time, paid vacation, paid parental leave, and paid holidays (as applicable). About Us
At Collabera, we dont just offer jobswe build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture emphasizes innovation, collaboration, and excellence, with a focus on continuous learning and career growth. Ready to Apply?
Apply now to join our team at Collabera. Contact: shivani.soni@collabera.com Seniority level
Entry level Employment type
Contract Job function
Information Technology
#J-18808-Ljbffr