Convergys
Salesforce Admin page is loaded## Salesforce Adminlocations: BRA Work-at-Homeposted on: Posted 30+ Days Agojob requisition id: R1588890Job Title:Salesforce AdminJob DescriptionWe're Concentrix. A new breed of tech company Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver outcomes unimagined Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Experience the power of a game-changing career. #LI-RemoteWhat The Admin Will Do* Support the current Salesforce team in their management and handling of user Support tickets* Good experience on Service Cloud and Experience Cloud* Support internal users by troubleshooting and solving business problems within Salesforce* Assist internal users with data management queries* Assist internal users in creating reports and dashboards* Manage Salesforce users, their access and permissions* Communicate effectively with the business on queries raised* Provide testing support for solutions being developed by the Salesforce team* Learn about internal business processes with a view to supporting the continuous improvement of SalesforceWhat The Admin Should Have* Salesforce Administrator Certification (ADM201)* Previous experience as a Salesforce Administrator* A good working knowledge of Flows* Strong experience with Data Loader, and a conscientious approach to data management* Confidence with all aspects of Salesforces security model (profiles, roles, permission sets, etc.)* A clear and effective communication styleNice-to-Haves (but not Essential)* Any other Salesforce certifications* Experience using and debugging Process Builder and Flow* Specific experience working in a Helpdesk Support role#ConcentrixCatalystLocation:BRA Work-at-HomeLanguage Requirements:Time Type:**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But were so much more. Human-centered, tech-powered, intelligence fuelled. Every day were busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether its designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. Were the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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