Executive Talent Solutions
Overview
Direct message the job poster from Executive Talent Solutions Responsibilities Managing our fleet of corporate mobile devices (working with carriers, vendors, configuring devices with Azure Intune, etc.) Provide high level email, desk-side and telephone support resolving day-to-day technical issues for 35+ users. Setting up, repairing, and maintaining a wide range of hardware (servers, desktops, laptops, printers and all other peripherals) and software (Bloomberg, MS Office and other financial software) Providing technical and analytical guidance as it relates to desktops, laptops, servers, networking, telephones, and other IT systems. Investigating and resolving application issues and daily job errors Dealing directly with customer support through user requests and queries. Familiar work with ticketing systems and escalations to higher tier support.
Qualifications
3 years of experience in technology support within the financial industry Self-motivated, creative and ability to work independently/Effective collaborator. Skillful at troubleshooting issues, and ability to work under pressure. Strong knowledge regarding Mobile Device Management Strong knowledge and experience in MS Office 365 (Applications and Administration), AD/Group Policy, Azure Intune, Autopilot, Azure Entra, Azure Virtual Desktop & NinjaOne. Experience with scripting/automation, such as PowerShell
Seniority level
Associate Employment type
Full-time Job function
Information Technology Industries
Engineering Services and Information Services
#J-18808-Ljbffr
Direct message the job poster from Executive Talent Solutions Responsibilities Managing our fleet of corporate mobile devices (working with carriers, vendors, configuring devices with Azure Intune, etc.) Provide high level email, desk-side and telephone support resolving day-to-day technical issues for 35+ users. Setting up, repairing, and maintaining a wide range of hardware (servers, desktops, laptops, printers and all other peripherals) and software (Bloomberg, MS Office and other financial software) Providing technical and analytical guidance as it relates to desktops, laptops, servers, networking, telephones, and other IT systems. Investigating and resolving application issues and daily job errors Dealing directly with customer support through user requests and queries. Familiar work with ticketing systems and escalations to higher tier support.
Qualifications
3 years of experience in technology support within the financial industry Self-motivated, creative and ability to work independently/Effective collaborator. Skillful at troubleshooting issues, and ability to work under pressure. Strong knowledge regarding Mobile Device Management Strong knowledge and experience in MS Office 365 (Applications and Administration), AD/Group Policy, Azure Intune, Autopilot, Azure Entra, Azure Virtual Desktop & NinjaOne. Experience with scripting/automation, such as PowerShell
Seniority level
Associate Employment type
Full-time Job function
Information Technology Industries
Engineering Services and Information Services
#J-18808-Ljbffr