Optum
Join Optum, a global organization dedicated to transforming healthcare through technology and compassionate care. As a Patient Care Coordinator, your efforts will directly enhance health outcomes by connecting individuals with essential care, pharmacy benefits, data, and resources. Experience a culture centered around inclusion, talented teams, comprehensive benefits, and ample opportunities for career growth. Be a catalyst for positive change in the communities we serve as we pursue our mission of
Caring. Connecting. Growing together. In the role of a
Patient Care Coordinator , you will collaborate with a team of medical professionals in a welcoming office setting. Location : 3632 N. Morrison Rd. Muncie, IN Schedule : Monday - Friday, 8:00 AM - 5:00 PM EST Primary Responsibilities: Welcome patients upon arrival and manage their wait times effectively Assist with patient intake procedures, including document copying Collect co-payments, co-insurance, and deductibles while issuing receipts Manage the cashier box and execute daily deposits as per company policies Facilitate services for walk-in patients and visitors Answer phone calls and schedule appointments efficiently Maintain and manage medical records, ensuring timely filing and scanning Process correspondence and medical record requests while maintaining appropriate logs Perform other related duties as assigned Why Choose UnitedHealth Group?
Experience competitive pay, an extensive benefits package, performance rewards, and a supportive management team dedicated to your success. Our offerings include: Paid Time Off, starting from the first pay period, plus 8 paid holidays Medical plan options with Health Spending Accounts or Health Saving Accounts Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage 401(k) Savings Plan and Employee Stock Purchase Plan Education reimbursement program Exclusive employee discounts Employee Assistance Program Employee Referral Bonus Program Optional benefits like pet insurance and legal assistance Enjoy recognition for your hard work in an environment that challenges you and provides a clear path for success and development into other roles. Required Qualifications: High School Diploma or GED 1+ years of experience in a healthcare or customer service setting Preferred Qualifications: 1+ years in a medical front office role with responsibilities such as appointment scheduling, patient check-in/out, insurance verification, co-pay collection, and medical records management Familiarity with medical insurance Proficiency in Microsoft Office applications (Word, Excel, Outlook) Experience with EMR software Knowledge of medical terminology Salary will be determined based on various factors including location, education, experience, and certifications. The hourly pay for this role ranges from $16.00 to $27.69. Along with competitive salaries, we provide a comprehensive benefits package and other incentives which are subject to eligibility requirements. At UnitedHealth Group, our mission is to help individuals live healthier lives while striving towards making the healthcare system more equitable for everyone. We recognize the barriers faced by marginalized groups and are committed to delivering comprehensive care that addresses health disparities. We are an Equal Employment Opportunity employer and qualified applicants will be considered without regard to race, nationality, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, in accordance with applicable laws. Please note that we operate a drug-free workplace and candidates are required to pass a drug test prior to employment.
Caring. Connecting. Growing together. In the role of a
Patient Care Coordinator , you will collaborate with a team of medical professionals in a welcoming office setting. Location : 3632 N. Morrison Rd. Muncie, IN Schedule : Monday - Friday, 8:00 AM - 5:00 PM EST Primary Responsibilities: Welcome patients upon arrival and manage their wait times effectively Assist with patient intake procedures, including document copying Collect co-payments, co-insurance, and deductibles while issuing receipts Manage the cashier box and execute daily deposits as per company policies Facilitate services for walk-in patients and visitors Answer phone calls and schedule appointments efficiently Maintain and manage medical records, ensuring timely filing and scanning Process correspondence and medical record requests while maintaining appropriate logs Perform other related duties as assigned Why Choose UnitedHealth Group?
Experience competitive pay, an extensive benefits package, performance rewards, and a supportive management team dedicated to your success. Our offerings include: Paid Time Off, starting from the first pay period, plus 8 paid holidays Medical plan options with Health Spending Accounts or Health Saving Accounts Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage 401(k) Savings Plan and Employee Stock Purchase Plan Education reimbursement program Exclusive employee discounts Employee Assistance Program Employee Referral Bonus Program Optional benefits like pet insurance and legal assistance Enjoy recognition for your hard work in an environment that challenges you and provides a clear path for success and development into other roles. Required Qualifications: High School Diploma or GED 1+ years of experience in a healthcare or customer service setting Preferred Qualifications: 1+ years in a medical front office role with responsibilities such as appointment scheduling, patient check-in/out, insurance verification, co-pay collection, and medical records management Familiarity with medical insurance Proficiency in Microsoft Office applications (Word, Excel, Outlook) Experience with EMR software Knowledge of medical terminology Salary will be determined based on various factors including location, education, experience, and certifications. The hourly pay for this role ranges from $16.00 to $27.69. Along with competitive salaries, we provide a comprehensive benefits package and other incentives which are subject to eligibility requirements. At UnitedHealth Group, our mission is to help individuals live healthier lives while striving towards making the healthcare system more equitable for everyone. We recognize the barriers faced by marginalized groups and are committed to delivering comprehensive care that addresses health disparities. We are an Equal Employment Opportunity employer and qualified applicants will be considered without regard to race, nationality, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, in accordance with applicable laws. Please note that we operate a drug-free workplace and candidates are required to pass a drug test prior to employment.