Technoyon India Pvt. Ltd.
Overview
The Senior Business Analyst will play a critical role in supporting the Business Automation and Social Services Applications (SSA) division. This role focuses on analyzing business needs, interpreting policies, and defining requirements for eligibility-system functionality (TIERS, SSP, EST, and related systems). You will act as a senior-level liaison between technical teams, business stakeholders, and external partners, ensuring system improvements align with business strategies and deliver measurable outcomes. Responsibilities
Review, analyze, and evaluate business systems and user needs. Translate user/business requirements into detailed technical specifications. Collaborate with stakeholders to define functional requirements for SSA systems (TIERS, SSP, EST). Provide guidance on policy interpretation and its impact on system functionality. Develop business rules, requirements, and solution designs for system enhancements. Lead quality assurance efforts, including standards, best practices, and vendor performance monitoring. Conduct cost/benefit, ROI, and buy/build analyses for system solutions. Perform root cause analysis and create corrective action plans for IT systems. Review project deliverables (charters, design docs, test plans, risk assessments) and provide feedback. Mentor and provide consultation to SSA staff on business analysis and requirements. Prepare and present complex reports and communications to staff and executive leadership. Provide production support and technical assistance to users of SSA eligibility systems. Required Skills & Qualifications
4+ years of experience mentoring and consulting SSA or similar staff. 4+ years analyzing and interpreting technical information, regulations, and policy. 4+ years of professional business writing, translating business needs into technical requirements. 4+ years of experience planning and coordinating group/individual activities. 4+ years diagnosing and resolving application/system problems. 4+ years developing technical designs for solutions. 4+ years preparing concise business requirements, specifications, and related documentation. Strong communication skills with the ability to work across diverse stakeholder groups. Seniority level
Associate Employment type
Full-time Job function
Research, Analyst, and Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr
The Senior Business Analyst will play a critical role in supporting the Business Automation and Social Services Applications (SSA) division. This role focuses on analyzing business needs, interpreting policies, and defining requirements for eligibility-system functionality (TIERS, SSP, EST, and related systems). You will act as a senior-level liaison between technical teams, business stakeholders, and external partners, ensuring system improvements align with business strategies and deliver measurable outcomes. Responsibilities
Review, analyze, and evaluate business systems and user needs. Translate user/business requirements into detailed technical specifications. Collaborate with stakeholders to define functional requirements for SSA systems (TIERS, SSP, EST). Provide guidance on policy interpretation and its impact on system functionality. Develop business rules, requirements, and solution designs for system enhancements. Lead quality assurance efforts, including standards, best practices, and vendor performance monitoring. Conduct cost/benefit, ROI, and buy/build analyses for system solutions. Perform root cause analysis and create corrective action plans for IT systems. Review project deliverables (charters, design docs, test plans, risk assessments) and provide feedback. Mentor and provide consultation to SSA staff on business analysis and requirements. Prepare and present complex reports and communications to staff and executive leadership. Provide production support and technical assistance to users of SSA eligibility systems. Required Skills & Qualifications
4+ years of experience mentoring and consulting SSA or similar staff. 4+ years analyzing and interpreting technical information, regulations, and policy. 4+ years of professional business writing, translating business needs into technical requirements. 4+ years of experience planning and coordinating group/individual activities. 4+ years diagnosing and resolving application/system problems. 4+ years developing technical designs for solutions. 4+ years preparing concise business requirements, specifications, and related documentation. Strong communication skills with the ability to work across diverse stakeholder groups. Seniority level
Associate Employment type
Full-time Job function
Research, Analyst, and Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr