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Climbing Business Journal

Youth Programs Coordinator

Climbing Business Journal, Seattle, Washington, us, 98127

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Climbing Business Journal

Programs Coordinator – Vertical World

Vertical World has a longstanding legacy of producing the highest quality youth programs in the Region and has the reputation of being an industry leader in the category Nationwide. The Programs Coordinator (PC) plays a crucial role in working with the Director of Programs (DoP) to uphold these standards. The position helps oversee daily activities in programs and the troubleshooting of staffing challenges on various levels. It is the duty of the PC to lead by example and help our program staff members deliver the highest level of climbing instruction and professionalism to all youth climbers. The PC will uphold the exceptional legacy of the Vertical World youth climbing community.

The Programs Coordinator (PC), in conjunction with the Regional Director of Programs (DoP), is responsible for all things in relation to programs at a VW location. It is their duty to ensure the success, growth, and necessary upkeep of programs offered.

Location : Vertical World Seattle

Hours : 32-40 hrs per week

Reports to : Director of Programs

Compensation : $25 – $34 hourly

This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or to require that other or different tasks be performed.

Responsibilities Include But Are Not Limited To

Program Management

Oversee registration and roster management

Oversee Programs billing processes

Report Program needs to appropriate departments and leadership

Work with DoP to create and review seasonal schedules

Analyze and report Program trends

Customer communications

Create and maintain Program resources and Program areas

Youth Program Staff Management

Lead YP instructional and leadership staff

Hiring of new program staff with Gym Management

Administer Program staff trainings

Maintain and uphold all program processes and best practices

Schedule all Program staff

Modify and assist in necessary schedule conflicts

Work and cover Programs as needed

Shadow classes

Performance reviews with APC or Gym Management

Give constructive feedback

Corrective action with Gym Management

Keep Program staff informed and updated on all pertinent information

Collaborate with YP leadership on program resources needed and staff performance

Attend and present at front desk staff meetings

Collaborate in marketing needs and tactics

Proofread marketing and website materials

Contribute to monthly newsletters

Uphold all Vertical Worlds general policies and practices

Work Front Desk and any other necessary duties

Any task assigned by Gym Management

Expectations / Values

Uphold the highest possible standard of care and instruction

Have great enthusiasm for the job

Bring positivity to the work environment

Work collaboratively with all VW staff to achieve our goals

Show initiative to learn and adapt to situations to benefit VW and its climbers

Implement age-appropriate lesson plans for students

Plan for a balance of risk management, technical skill, and fun in each class

Always follow VW practices

Requirements

Experience with Rock Gym Pro software or ability to quickly learn new software

Experience working with employees, youth climbers, and their families

Wide range of climbing skills knowledge

Must be able to work nights and weekends

Must be able to reliably commute to any VW location

Benefits

Free VW membership

Pro Deal and industry discounts

Combined Sick/PTO

Company matching retirement plan

Health Insurance if full time (30+ hrs/ week)

Vertical World is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Newspaper Publishing

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