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Altius Talent | Freight Forwarding Recruitment

General Manager – Freight Forwarding Operations – Elk Grove Village, IL

Altius Talent | Freight Forwarding Recruitment, Chicago, Illinois, United States, 60290

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General Manager – Freight Forwarding Operations – Elk Grove Village, IL General Manager – Freight Forwarding Operations – Elk Grove Village, IL

Position summary and overview information has been provided by the recruiter. The role is a leadership position responsible for operational excellence, financial performance, customer retention, and team development within a freight forwarding branch in the Chicago metro area.

Compensation Base pay range: $140,000.00/yr - $175,000.00/yr

Direct message the job poster from Altius Talent | Freight Forwarding Recruitment

General Manager – Freight Forwarding Operations – Elk Grove Village, IL

Responsibilities

Oversee day-to-day forwarding activities, ensuring compliance with U.S. and global trade requirements.

Manage import, export, and customs brokerage functions while maintaining close ties with carriers, agents, and customers.

Drive profitability through budget oversight, cost optimization, and the pursuit of new revenue streams.

Implement and enforce SOPs to standardize service levels across the branch.

Resolve operational issues quickly to safeguard customer satisfaction.

Build and maintain long-term client and partner relationships across diverse sectors.

Recruit, coach, and develop staff to sustain a collaborative, high-performing team.

Ensure adherence to safety, security, and compliance standards (OSHA, TSA, etc.).

Partner with executive leadership on branch strategy, performance reporting, and growth plans.

Candidate Profile

Experienced leader with a record of motivating and managing teams in a logistics environment.

Strong business acumen with full P&L management experience at branch or business-unit level.

Skilled communicator and negotiator with strong interpersonal abilities.

Highly organized, detail-focused, and able to manage competing priorities.

Results-driven, with the ability to influence stakeholders and deliver measurable outcomes.

Qualifications

Minimum of 5 years in freight forwarding with strong knowledge of import, export, and brokerage processes.

At least 5 years in a leadership or supervisory role within logistics or transportation.

Bachelor’s degree preferred; equivalent experience will be considered.

Proficiency in Microsoft Office and logistics systems.

Must be authorized to work in the U.S. and pass TSA, drug, and background checks.

Willingness to travel up to 25% domestically and internationally.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Supply Chain

Industries: Freight and Package Transportation, Transportation, Logistics, Supply Chain and Storage

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Note: The original description included additional listings and notices that have been removed to focus on core responsibilities, qualifications, and the compensation for this role.

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