Remington Hotels
General Manager - Best Western San Diego Zoo (Salary $115K - $120K)
Remington Hotels, San Diego, California, United States, 92189
Overview
We are seeking a dynamic and results-oriented General Manager to lead the Best Western San Diego Zoo/SeaWorld Inn & Suites. The ideal candidate will bring
at least 3 years of experience as a General Manager
in a branded hotel environment, with
Best Western brand experience highly preferred . This role requires a leader who is
financially savvy , with the ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts. The General Manager will be responsible for driving operational excellence, guest satisfaction, and team performance across all departments. A strong understanding of
P&L (Profit & Loss) control
is essential. The candidate must be able to analyze revenue streams and expense categories, identify financial trends and variances, and make strategic decisions to improve margins. They should demonstrate success in cost control and expense management, and be capable of holding hotel staff accountable for financial and operational performance. Clear and confident communication of financial performance in meetings and reports is critical. Experience leading multi-departmental teams and overseeing daily hotel operations is strongly preferred. Responsibilities
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction in each interaction. Coordinate special programs, functions and incentives to improve guest service. Work in a cooperative and friendly manner with fellow associates. Effectively lead the Executive Committee to reach the goals of the property. Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR. Ensure the property is compliant in all departments, growing the business year over year. Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue. Coach and develop leaders to exceed performance expectations. Qualifications
Required Experience & Qualifications
Minimum
3 years of experience as a General Manager
in a branded hotel environment Proven ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts Strong understanding of
P&L (Profit & Loss) control —the ability to manage and optimize the hotel’s income and expenses to ensure profitability. This includes: Analyzing revenue streams and expense categories Identifying financial trends and variances Making strategic decisions to improve margins Communicating financial performance clearly and confidently in meetings and reports Demonstrated success in
cost control
and
expense management Ability to
hold hotel staff accountable
for financial and operational performance Experience leading
multi-departmental teams
and managing day-to-day hotel operations Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Knowledge of federal, state, and local employment laws and regulations Preferred Qualifications
Best Western brand experience
highly preferred Bachelor’s degree in Hotel Management or related field Experience managing
renovation projects
and implementing brand standards Strong presentation and team leadership skills High work ethic, professionalism, and ability to thrive in a 24/7 operational environment Previous experience in financial leadership roles
such as:
Director of Finance Hotel Controller Accounting Manager Revenue Manager Or similar roles with direct responsibility for budgeting, forecasting, and financial reporting
Physical Requirements
Sit, stand and walk for varying lengths of time Lift approximately fifteen (15) pounds Good communication skills, both written and verbal Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed Compensation & Benefits
Base Salary Range:
$115,000 – $120,000 annually, commensurate with experience, qualifications, and market alignment Incentive Plan: General Manager annual incentive plan, tied to performance metrics and revenue goals Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Career development and advancement opportunities Discounted hotel stays across the portfolio A dynamic, people-first culture focused on excellence and innovation
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We are seeking a dynamic and results-oriented General Manager to lead the Best Western San Diego Zoo/SeaWorld Inn & Suites. The ideal candidate will bring
at least 3 years of experience as a General Manager
in a branded hotel environment, with
Best Western brand experience highly preferred . This role requires a leader who is
financially savvy , with the ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts. The General Manager will be responsible for driving operational excellence, guest satisfaction, and team performance across all departments. A strong understanding of
P&L (Profit & Loss) control
is essential. The candidate must be able to analyze revenue streams and expense categories, identify financial trends and variances, and make strategic decisions to improve margins. They should demonstrate success in cost control and expense management, and be capable of holding hotel staff accountable for financial and operational performance. Clear and confident communication of financial performance in meetings and reports is critical. Experience leading multi-departmental teams and overseeing daily hotel operations is strongly preferred. Responsibilities
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction in each interaction. Coordinate special programs, functions and incentives to improve guest service. Work in a cooperative and friendly manner with fellow associates. Effectively lead the Executive Committee to reach the goals of the property. Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR. Ensure the property is compliant in all departments, growing the business year over year. Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue. Coach and develop leaders to exceed performance expectations. Qualifications
Required Experience & Qualifications
Minimum
3 years of experience as a General Manager
in a branded hotel environment Proven ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts Strong understanding of
P&L (Profit & Loss) control —the ability to manage and optimize the hotel’s income and expenses to ensure profitability. This includes: Analyzing revenue streams and expense categories Identifying financial trends and variances Making strategic decisions to improve margins Communicating financial performance clearly and confidently in meetings and reports Demonstrated success in
cost control
and
expense management Ability to
hold hotel staff accountable
for financial and operational performance Experience leading
multi-departmental teams
and managing day-to-day hotel operations Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Knowledge of federal, state, and local employment laws and regulations Preferred Qualifications
Best Western brand experience
highly preferred Bachelor’s degree in Hotel Management or related field Experience managing
renovation projects
and implementing brand standards Strong presentation and team leadership skills High work ethic, professionalism, and ability to thrive in a 24/7 operational environment Previous experience in financial leadership roles
such as:
Director of Finance Hotel Controller Accounting Manager Revenue Manager Or similar roles with direct responsibility for budgeting, forecasting, and financial reporting
Physical Requirements
Sit, stand and walk for varying lengths of time Lift approximately fifteen (15) pounds Good communication skills, both written and verbal Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed Compensation & Benefits
Base Salary Range:
$115,000 – $120,000 annually, commensurate with experience, qualifications, and market alignment Incentive Plan: General Manager annual incentive plan, tied to performance metrics and revenue goals Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Career development and advancement opportunities Discounted hotel stays across the portfolio A dynamic, people-first culture focused on excellence and innovation
#J-18808-Ljbffr