Remington Hospitality
General Manager - Best Western San Diego Zoo (Salary $115K - $120K)
Remington Hospitality, San Diego, California, United States, 92189
General Manager – Best Western San Diego Zoo (Salary $115K - $120K)
We are seeking a dynamic and results‑oriented General Manager to lead the Best Western San Diego Zoo/SeaWorld Inn & Suites. The ideal candidate will bring
at least 3 years of experience as a General Manager
in a branded hotel environment, with
Best Western brand experience highly preferred . This role requires a leader who is
financially savvy , with the ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts.
The General Manager will be responsible for driving operational excellence, guest satisfaction, and team performance across all departments. A strong understanding of
P&L (Profit & Loss) control
is essential. The candidate must be able to analyze revenue streams and expense categories, identify financial trends and variances, and make strategic decisions to improve margins. They should demonstrate success in cost control and expense management, and be capable of holding hotel staff accountable for financial and operational performance. Clear and confident communication of financial performance in meetings and reports is critical. Experience leading multi‑departmental teams and overseeing daily hotel operations is strongly preferred.
Core Responsibilities
Practice a culture of guest service in all you do; promote courtesy, goodwill and a positive attitude in each and every encounter.
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
Coordinate special programs, functions and incentives to improve guest service.
Work in a cooperative and friendly manner with fellow associates.
Effectively lead the Executive Committee to reach the goals of the property.
Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR.
Ensure the property is compliant in all departments, growing the business year over year.
Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue.
Coach and develop leaders to exceed performance expectations.
Qualifications
At least 3 years as a General Manager in a branded hotel environment.
Preferably experience with the Best Western brand.
Strong financial acumen, demonstrated ability to analyze P&L and make cost‑control decisions.
Proven leadership of multi‑departmental teams and daily operations.
Excellent communication skills for presenting financial performance.
Employment Details
Seniority level: Director
Employment type: Full‑time
Job function: Management – Manufacturing
Industry: Hospitality
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at least 3 years of experience as a General Manager
in a branded hotel environment, with
Best Western brand experience highly preferred . This role requires a leader who is
financially savvy , with the ability to
read, interpret, and present financial data
to stakeholders, including ownership groups, corporate leadership, and subject matter experts.
The General Manager will be responsible for driving operational excellence, guest satisfaction, and team performance across all departments. A strong understanding of
P&L (Profit & Loss) control
is essential. The candidate must be able to analyze revenue streams and expense categories, identify financial trends and variances, and make strategic decisions to improve margins. They should demonstrate success in cost control and expense management, and be capable of holding hotel staff accountable for financial and operational performance. Clear and confident communication of financial performance in meetings and reports is critical. Experience leading multi‑departmental teams and overseeing daily hotel operations is strongly preferred.
Core Responsibilities
Practice a culture of guest service in all you do; promote courtesy, goodwill and a positive attitude in each and every encounter.
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
Coordinate special programs, functions and incentives to improve guest service.
Work in a cooperative and friendly manner with fellow associates.
Effectively lead the Executive Committee to reach the goals of the property.
Develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR.
Ensure the property is compliant in all departments, growing the business year over year.
Ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue.
Coach and develop leaders to exceed performance expectations.
Qualifications
At least 3 years as a General Manager in a branded hotel environment.
Preferably experience with the Best Western brand.
Strong financial acumen, demonstrated ability to analyze P&L and make cost‑control decisions.
Proven leadership of multi‑departmental teams and daily operations.
Excellent communication skills for presenting financial performance.
Employment Details
Seniority level: Director
Employment type: Full‑time
Job function: Management – Manufacturing
Industry: Hospitality
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