University of Illinois Chicago
Information Technology Technical Associate
University of Illinois Chicago, Chicago, Illinois, United States, 60290
Information Technology Technical Associate
Employer : University of Illinois Chicago Hiring Department : Ambulatory Services Administration Location : Chicago, IL USA Requisition ID : 1037019 FTE : 1 Work Schedule : Mon-Fri 37.5 hours weekly Shift : Days # of Positions : 1 Workplace Type : On-Site Posting Close Date : October 10th, 2025 Compensation : Salary Range (commensurate with experience): $64,854.00-$97,281.00 About UI Health The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. UI Health is part of the University of Illinois Chicago (UIC). It includes a clinical enterprise with a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes seven UIC health science colleges. UI Health is dedicated to health equity. Learn more: https://hospital.uillinois.edu/about-ui-health Benefits
eligible positions include a comprehensive benefits package: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leave (Vacation, Holiday, Sick); tuition waivers for employees and dependents. Position Summary
Provides technology leadership, support and expertise to guide users to the most efficient and effective scheduling system project design choices. Directs and manages projects from initial request to design, build and implementation phases. Duties & Responsibilities
Establishes project team and provides leadership in scope definition, analysis of best practice, data collection, status reports and timelines, meeting schedules and agendas. Collaborates with Information Services project team to design, build and test functionality and integration. Develops and conducts focused surveys and/or gap analyses related to technology projects including adoption readiness and post-implementation success. Analyzes, interprets and summarizes data and produces detailed reports. Develops documents and educational materials detailing new workflow, policies and guidelines. Develops and implements group and individualized end-user informatics training and support during project go-live phases. Serves as subject matter expert in scheduling and front-end operations applications. Manages and oversees technology project requests for changes to scheduling system tools and interfaced applications. Initiates and manages the design, build, and implementation of new schedules and revisions. Maintains standardization of scheduling system design and build to ensure consistency in reports, appointment access and availability, system navigations, and application utilization. Performs other related duties and participates in special projects as assigned. Minimum Qualifications
Bachelor’s Degree in Computer Science, Engineering, Information Systems Management, related information management field or a clinical area of study. Minimum of four (4) years professional-level IT experience within IT Support Services, including end-user technical and troubleshooting support with computer hardware, software in desktop and networking environments via telephone, ticketing systems and/or onsite resolution. Demonstrated experience with information system design and implementation in outpatient services or related health care facilities. To Apply
For fullest consideration click on the Apply Now button, and fully complete all sections of the online application including work history with specific duties and responsibilities for each position. Complete education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Note: once submitted, you will not be able to make changes online. To revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including disability and/or veteran status, and complies with applicable state and federal employment mandates. Please view Required Employment Notices and Posters for the non-discrimination statement and information about background checks, sexual harassment/misconduct disclosures, and employment eligibility via E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Higher Education Referrals increase your chances of interviewing at University of Illinois Chicago by 2x Sign in to set job alerts for “Information Technology Associate” roles. #J-18808-Ljbffr
Employer : University of Illinois Chicago Hiring Department : Ambulatory Services Administration Location : Chicago, IL USA Requisition ID : 1037019 FTE : 1 Work Schedule : Mon-Fri 37.5 hours weekly Shift : Days # of Positions : 1 Workplace Type : On-Site Posting Close Date : October 10th, 2025 Compensation : Salary Range (commensurate with experience): $64,854.00-$97,281.00 About UI Health The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. UI Health is part of the University of Illinois Chicago (UIC). It includes a clinical enterprise with a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes seven UIC health science colleges. UI Health is dedicated to health equity. Learn more: https://hospital.uillinois.edu/about-ui-health Benefits
eligible positions include a comprehensive benefits package: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leave (Vacation, Holiday, Sick); tuition waivers for employees and dependents. Position Summary
Provides technology leadership, support and expertise to guide users to the most efficient and effective scheduling system project design choices. Directs and manages projects from initial request to design, build and implementation phases. Duties & Responsibilities
Establishes project team and provides leadership in scope definition, analysis of best practice, data collection, status reports and timelines, meeting schedules and agendas. Collaborates with Information Services project team to design, build and test functionality and integration. Develops and conducts focused surveys and/or gap analyses related to technology projects including adoption readiness and post-implementation success. Analyzes, interprets and summarizes data and produces detailed reports. Develops documents and educational materials detailing new workflow, policies and guidelines. Develops and implements group and individualized end-user informatics training and support during project go-live phases. Serves as subject matter expert in scheduling and front-end operations applications. Manages and oversees technology project requests for changes to scheduling system tools and interfaced applications. Initiates and manages the design, build, and implementation of new schedules and revisions. Maintains standardization of scheduling system design and build to ensure consistency in reports, appointment access and availability, system navigations, and application utilization. Performs other related duties and participates in special projects as assigned. Minimum Qualifications
Bachelor’s Degree in Computer Science, Engineering, Information Systems Management, related information management field or a clinical area of study. Minimum of four (4) years professional-level IT experience within IT Support Services, including end-user technical and troubleshooting support with computer hardware, software in desktop and networking environments via telephone, ticketing systems and/or onsite resolution. Demonstrated experience with information system design and implementation in outpatient services or related health care facilities. To Apply
For fullest consideration click on the Apply Now button, and fully complete all sections of the online application including work history with specific duties and responsibilities for each position. Complete education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Note: once submitted, you will not be able to make changes online. To revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including disability and/or veteran status, and complies with applicable state and federal employment mandates. Please view Required Employment Notices and Posters for the non-discrimination statement and information about background checks, sexual harassment/misconduct disclosures, and employment eligibility via E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Higher Education Referrals increase your chances of interviewing at University of Illinois Chicago by 2x Sign in to set job alerts for “Information Technology Associate” roles. #J-18808-Ljbffr