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Property Manager (On-site) - Broadway Sansome

ZipRecruiter, San Francisco, California, United States, 94199

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Job Description Overview

The Property Manager oversees all aspects of the designated property’s daily operations, ensuring safe living conditions for residents and a positive work environment for staff. The role ensures the building(s) comply with funding agency regulations. The position requires a strong leader and a team player with good conflict-resolution skills who can respond calmly to crisis situations. The individual must understand and be sensitive to the issues facing low-income residents and practice sound personnel and building management practices. This position requires working independently in an active and bustling neighborhood. Status:

Full-time, Exempt, Regular Location:

Financial District neighborhood, San Francisco Hours:

Monday through Friday regular business hours, and on-call 24 hours daily for building emergencies Salary:

$69,811 - $73,485 annually; Comprehensive Benefits Manager unit:

1 bedroom Who We Are

A private nonprofit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own/manage approximately 38 affordable housing buildings serving over 5,000 low-income seniors, single adults, formerly homeless adults, and families across San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people to apply. What You Will Do

Property Management: Oversee all aspects of the building(s)’ daily operations, ensuring safe living conditions for residents Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies Create/manage files for all residents and maintain integrity of applicant waiting list in compliance with all applicable regulatory agencies procedures Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies’ procedure Complete annual and interim re-certifications Complete all regular reports including monthly vacancy report, project status report (PSR), monthly statistical report and other additional reports from regulatory agencies and investors Collect rents and security deposits, and make bank deposits Monitor site budget and report variances to Property Supervisor Attend and contribute to meetings a minimum of once per month Work with CTCAC, HCD, MOHCD, and other program/agencies to ensure compliance Successfully pass all audits and inspections conducted by local and state agencies as well as internal and investor reviews, meeting and exceeding compliance standards Work with Asset Management to respond to investor or agency questions Work with SF Housing Authority to ensure proper subsidy payments are received monthly Work with Fiscal Department to process any necessary rent and/or subsidy write-offs at a minimum on a quarterly basis Reside in manager unit and stay every night while on duty Tenant Relations: Orient new residents to building site, policies and programs Respond to staff or grievances and provide problem resolution assistance Work with Services staff on issues related housing retention Create a pleasant and welcoming environment for the residents, being approachable and friendly while still enforcing the house rules Forward any reasonable accommodation requests and fair housing complaints in a timely fashion to 504 Coordinator Prepare tenant files for eviction procedures when applicable Building Safety: Conduct weekly/monthly/annual unit and property inspections with the Maintenance Staff Report regularly to Property Supervisor on status of buildings, program, staff and residents Follow the organization’s and Property Management policies and procedures, including safe work practices Contribute to a safe and pleasant working environment Supervisory: Recruit, interview, and hire for job vacancies of directly supervised positions Train, supervise, and hold supervisees accountable for job responsibilities and duties, organizational policies and procedures, and safe work practices Complete performance reviews and work goals for staff supervised Review and approve timesheets, time-off, and work expenses of supervisees Ensure staff know and follow safe work practices and policies Ensure staff are in compliance with all Program Regulations Train staff on building and emergency procedures, rules, and record keeping Financial Responsibility and Authority: Develop, monitor, and maintain the property budget Answer budget variance questions Process, code and approve Accounts Payable Negotiate new and renewal vendor contracts that are financially beneficial to the property Oversee and reconcile petty cash Oversee expenditures for functions Other: Embody organization values (respect & compassion, empowerment, teamwork) Contribute to a safe and pleasant work environment Follow policies, procedures, and safe work practices Other duties as assigned What You Bring

Pleasant and professional manner with calm disposition Ability to work with people of diverse social, economic, and backgrounds Ability to work independently and exercise own judgment in problem-solving Good written and verbal communication skills Good problem-solving skills and mathematical ability Proficiency with Microsoft Window, Word, Excel, Outlook, Yardi Voyager or other equivalent property management software Willingness to perform varied tasks with enthusiasm Education and Experiences (Minimum Qualifications)

Three (3) years experience in affordable residential property management Three (3) years prior supervisory experience Knowledge of affordable housing programs (i.e. HUD, Tax Credit, Section 8, MOH) Basic knowledge of landlord tenant issues and conflict resolution Knowledge of Fair Housing, ADA, and 504 compliance related issues Ability to interact with government agencies, other service providers, and the community High School diploma or GED equivalent Excellent administrative, organizational and written/verbal communication skills Sensitivity to issues facing homeless, disabled, elderly, family and other diverse populations Familiarity with the neighborhood of the work site Qualifications

Familiarity with diverse neighborhoods BA/BS Degree or equivalent in a related field Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations Familiar how to use Property Management Software (Yardi ) Bilingual in Cantonese, Spanish, or Russian Prior work experience in a Customer Service oriented role Note:

This job description contains information about the position and responsibilities of the Property Manager at Chinatown CDC and does not constitute a contract of employment.

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