Mammoth Holdings
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General Manager
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Mammoth Holdings Get AI-powered advice on this job and more exclusive features. TO SUM IT UP
Each of our sites is a unique representation of the service that we love providing to customers, and the culture that drives us to do so each day. As a
General Manager , you’ll get an opportunity to build and develop the teams that we're known for at Mammoth Holdings. You’ll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top-of-the-line car washes, and delivering a stellar customer experience. Overview
As a General Manager, you’ll oversee operations at a site level, manage team performance, maintain our car washes, and deliver a stellar customer experience while driving growth and operational excellence in the local market. Responsibilities
Oversee operations at a site level to ensure everything runs smoothly, including managing team performance and maintaining our car washes, to deliver a stellar customer experience. Work closely with the regional Director of Operations to implement local sales strategies (through design and training), optimize site performance, and ensure the team delivers on quality service. Lead and develop cross-functional teams and foster a high-performance culture focused on customer service and growth. Engage in sales and marketing strategies to drive customer growth and improve the site’s online reputation. Adapt quickly to changing business needs, flex labor during peak times, and ensure the team is prepared for success. Communicate effectively with contracted services and technical support to achieve operational goals. Manage and resolve damage claims, procure site supplies, and maintain high site standards. Empower team members and promote a constructive leadership approach rather than micromanagement. Represent the company in local outreach and marketing efforts to support community engagement. Maintain a high standard of customer service and build cohesive, high-performing teams. YOU COULD BE A FIT IF YOU…
Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment. Share a commitment to a sales-driven culture and have previously led and trained teams to promote sales initiatives through superb customer service. Have a talent for optimizing team performance, coaching and developing team members to achieve their best. Understand how to engage in sales and marketing strategies to drive customer growth and improve a site’s online reputation. Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success. Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals. Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities. Are passionate about community engagement and representing the company in local outreach and marketing efforts. Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams. IF YOU WERED HERE LAST MONTH…
Collaborated with your team to ensure supplies and parts were properly managed and replenished. Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance. Worked closely with technical support teams to address and resolve operational challenges. Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent. Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers. Represented the company at local events, fostering community relationships and driving brand awareness. Managed and resolved damage claims, ensuring swift and fair resolutions. Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership. Maintained a site that was consistently in has show-ready condition, ensuring every customer’s experience was exceptional. Location and hours: This is a full-time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times. Salary Description
$50,000 to $60,000 yearly Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Retail Referrals increase your chances of interviewing at Mammoth Holdings by 2x Get notified about new General Manager jobs in
Homewood, AL . Note: This description reflects the information provided and is formatted to meet presentational guidelines.
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General Manager
role at
Mammoth Holdings Get AI-powered advice on this job and more exclusive features. TO SUM IT UP
Each of our sites is a unique representation of the service that we love providing to customers, and the culture that drives us to do so each day. As a
General Manager , you’ll get an opportunity to build and develop the teams that we're known for at Mammoth Holdings. You’ll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top-of-the-line car washes, and delivering a stellar customer experience. Overview
As a General Manager, you’ll oversee operations at a site level, manage team performance, maintain our car washes, and deliver a stellar customer experience while driving growth and operational excellence in the local market. Responsibilities
Oversee operations at a site level to ensure everything runs smoothly, including managing team performance and maintaining our car washes, to deliver a stellar customer experience. Work closely with the regional Director of Operations to implement local sales strategies (through design and training), optimize site performance, and ensure the team delivers on quality service. Lead and develop cross-functional teams and foster a high-performance culture focused on customer service and growth. Engage in sales and marketing strategies to drive customer growth and improve the site’s online reputation. Adapt quickly to changing business needs, flex labor during peak times, and ensure the team is prepared for success. Communicate effectively with contracted services and technical support to achieve operational goals. Manage and resolve damage claims, procure site supplies, and maintain high site standards. Empower team members and promote a constructive leadership approach rather than micromanagement. Represent the company in local outreach and marketing efforts to support community engagement. Maintain a high standard of customer service and build cohesive, high-performing teams. YOU COULD BE A FIT IF YOU…
Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment. Share a commitment to a sales-driven culture and have previously led and trained teams to promote sales initiatives through superb customer service. Have a talent for optimizing team performance, coaching and developing team members to achieve their best. Understand how to engage in sales and marketing strategies to drive customer growth and improve a site’s online reputation. Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success. Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals. Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities. Are passionate about community engagement and representing the company in local outreach and marketing efforts. Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams. IF YOU WERED HERE LAST MONTH…
Collaborated with your team to ensure supplies and parts were properly managed and replenished. Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance. Worked closely with technical support teams to address and resolve operational challenges. Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent. Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers. Represented the company at local events, fostering community relationships and driving brand awareness. Managed and resolved damage claims, ensuring swift and fair resolutions. Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership. Maintained a site that was consistently in has show-ready condition, ensuring every customer’s experience was exceptional. Location and hours: This is a full-time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times. Salary Description
$50,000 to $60,000 yearly Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Retail Referrals increase your chances of interviewing at Mammoth Holdings by 2x Get notified about new General Manager jobs in
Homewood, AL . Note: This description reflects the information provided and is formatted to meet presentational guidelines.
#J-18808-Ljbffr