City and County of San Francisco
Operations Manager, Streets Division - San Francisco Municipal Transportation Ag
City and County of San Francisco, San Francisco, California, United States, 94199
Overview
Operations Manager, Streets Division – San Francisco Municipal Transportation Agency (SFMTA). Permanent Exempt, Full Time. Salary: $180,440 - $230,308 Annually. Work Location: 1508 Bancroft Avenue, San Francisco, CA 94124. Work Schedule: Monday through Friday, 7:00 am to 4:00 pm. Division: Streets. Section/Unit: Parking, Curb Management, Enforcement & Operations. Under the policy direction of the Director of Parking, the Manager of Operations manages and leads the Sign, Meter, Paint and Temporary Sign Shops (the Operations Unit). The position oversees day-to-day operations of the four shops, directs the agency’s goals and priorities in coordination with Principal Engineers and the Director of Streets, coordinates maintenance efforts, produces monthly and quarterly reports, and ensures timely and comprehensive responses to high priority requests from stakeholders and policy bodies. The position administers an annual operating budget of approximately $35 million and directs about 140 employees, including hiring, retention and culture of the team. Responsibilities
Set priorities and direct the overall work of Operations in partnership with City Principal Traffic Engineers, guidance from the Director of Streets, and requests from the Mayor’s Office, in accordance with the shops’ abilities and capacity. Coordinate work between various shops to ensure efficient and timely project delivery. Oversee the implementation and use of new technologies in the shops, including asset management, project management, timekeeping, and information systems. Work with Streets Administration to prepare budget requests for Operations and track expenditures and revenues throughout the year. Oversee timely procurement of materials, supplies and equipment. Work with administrative staff to oversee operations personnel duties such as hiring, probationary periods, performance plans and reviews, disciplinary processes, and professional development plans. Organize staff trainings and create a culture of safety, respect, inclusivity, and integrity. Analyze and evaluate efficiencies of all shops; optimize resource use and pursue cost-saving improvements. Develop, track and report delivery metrics and adjust operations accordingly. Prepare monthly reports on Operations activities and escalate priorities to upper management when necessary. Understand Collective Bargaining (Union) Agreements and enforce/work through workforce compliance and concerns. Perform other duties as assigned. Qualifications
Possession of a baccalaureate degree from an accredited college or university; AND Seven (7) years of experience in design, construction, installation, maintenance, or repairs of public/private infrastructure systems, of which five (5) years must include supervising staff. Substitution: Additional experience in design, construction, installation, maintenance or repairs of infrastructure may be substituted for the required education on a year-for-year basis. Desirable Qualifications
Management experience; clear and effective written and verbal communication. Experience supervising large (25+) and diverse groups of people; strong leadership skills including goal articulation, issue resolution, team building, conflict resolution, and motivation. Experience in time-sensitive operations and unanticipated events; ability to respond under pressure. Excellent interpersonal communication across cultures and an open-door policy for staff. Knowledge of leadership training and management skills; ability to analyze technical, financial, and legal documents. Ability to adapt to new systems and implement process changes; experience with union environments and succession planning. Experience in facilities management including procurement and inventory controls; experience with budgets and project delivery. Additional Information
Verification: Applicants may be required to submit verification of qualifying education and experience during recruitment and selection. See information at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying information may result in disqualification. Selection Process: Applications will be screened for qualifying experience. Additional screening mechanisms may be used. Only applicants who closely meet the Agency needs will be invited to move forward in the process. EEO: The City and County of San Francisco is an equal opportunity employer and encourages women, minorities and persons with disabilities to apply. All information will be kept confidential according to EEO guidelines. For questions: Yvonne Lee, Senior Human Resources Analyst at Yvonne.Lee@sfmta.com or Wilson Hoang, HR Analyst at Wilson.Hoang@sfmta.com.
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Operations Manager, Streets Division – San Francisco Municipal Transportation Agency (SFMTA). Permanent Exempt, Full Time. Salary: $180,440 - $230,308 Annually. Work Location: 1508 Bancroft Avenue, San Francisco, CA 94124. Work Schedule: Monday through Friday, 7:00 am to 4:00 pm. Division: Streets. Section/Unit: Parking, Curb Management, Enforcement & Operations. Under the policy direction of the Director of Parking, the Manager of Operations manages and leads the Sign, Meter, Paint and Temporary Sign Shops (the Operations Unit). The position oversees day-to-day operations of the four shops, directs the agency’s goals and priorities in coordination with Principal Engineers and the Director of Streets, coordinates maintenance efforts, produces monthly and quarterly reports, and ensures timely and comprehensive responses to high priority requests from stakeholders and policy bodies. The position administers an annual operating budget of approximately $35 million and directs about 140 employees, including hiring, retention and culture of the team. Responsibilities
Set priorities and direct the overall work of Operations in partnership with City Principal Traffic Engineers, guidance from the Director of Streets, and requests from the Mayor’s Office, in accordance with the shops’ abilities and capacity. Coordinate work between various shops to ensure efficient and timely project delivery. Oversee the implementation and use of new technologies in the shops, including asset management, project management, timekeeping, and information systems. Work with Streets Administration to prepare budget requests for Operations and track expenditures and revenues throughout the year. Oversee timely procurement of materials, supplies and equipment. Work with administrative staff to oversee operations personnel duties such as hiring, probationary periods, performance plans and reviews, disciplinary processes, and professional development plans. Organize staff trainings and create a culture of safety, respect, inclusivity, and integrity. Analyze and evaluate efficiencies of all shops; optimize resource use and pursue cost-saving improvements. Develop, track and report delivery metrics and adjust operations accordingly. Prepare monthly reports on Operations activities and escalate priorities to upper management when necessary. Understand Collective Bargaining (Union) Agreements and enforce/work through workforce compliance and concerns. Perform other duties as assigned. Qualifications
Possession of a baccalaureate degree from an accredited college or university; AND Seven (7) years of experience in design, construction, installation, maintenance, or repairs of public/private infrastructure systems, of which five (5) years must include supervising staff. Substitution: Additional experience in design, construction, installation, maintenance or repairs of infrastructure may be substituted for the required education on a year-for-year basis. Desirable Qualifications
Management experience; clear and effective written and verbal communication. Experience supervising large (25+) and diverse groups of people; strong leadership skills including goal articulation, issue resolution, team building, conflict resolution, and motivation. Experience in time-sensitive operations and unanticipated events; ability to respond under pressure. Excellent interpersonal communication across cultures and an open-door policy for staff. Knowledge of leadership training and management skills; ability to analyze technical, financial, and legal documents. Ability to adapt to new systems and implement process changes; experience with union environments and succession planning. Experience in facilities management including procurement and inventory controls; experience with budgets and project delivery. Additional Information
Verification: Applicants may be required to submit verification of qualifying education and experience during recruitment and selection. See information at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying information may result in disqualification. Selection Process: Applications will be screened for qualifying experience. Additional screening mechanisms may be used. Only applicants who closely meet the Agency needs will be invited to move forward in the process. EEO: The City and County of San Francisco is an equal opportunity employer and encourages women, minorities and persons with disabilities to apply. All information will be kept confidential according to EEO guidelines. For questions: Yvonne Lee, Senior Human Resources Analyst at Yvonne.Lee@sfmta.com or Wilson Hoang, HR Analyst at Wilson.Hoang@sfmta.com.
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