CEVA Logistics
Overview
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Quality Senior Manager
role at
CEVA Logistics . CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees across 1,500 sites, we are a Top 5 global 3PL. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. Location: Chicago, IL Responsibilities
Lead North American Quality team to support and ensure CEVA North America-Sites full compliance with requirements established on CEVA Quality Management System. Provide oversight, guidance and direction to all countries/sites with the intent of KPI fulfillment and customer satisfaction (internal and external). Deliver competent support to all relevant countries/sites in order to implement and develop the highest quality standards in each process while building and sharing knowledge across the region. Drive the implementation of quality programs within the region. Design the communication strategy. Implement the supplier Quality Governance and ensure that quality requirements of outsourced activities are defined and communicated to all stakeholders. Implement Key Performance Indicators to monitor CEVA product/service and process quality while ensuring continuous improvement for the region. Establish non-conformity management governance (including consumer complaints and timely investigations) within the Region. Identify, prioritize and action quality improvement opportunities to guide the organization through continuous improvement and share best practices across countries in the region. Own with the countries the responsibility on all quality aspects to enable a consistent product and quality services; harmonize quality practices within the region. Translate Customer Requirements and Global Quality Governance to a Regional Framework that enables customer satisfaction, regulatory compliance and alignment with the Business. Ensure full adherence and compliance to applicable standards, regulations and Global Quality Framework and Governance. Performs other duties as assigned. Qualifications
Education: Master’s Degree in Environmental Safety, Safety & Health, Transportation Safety or a related science. Skills & Experience: 8+ years’ experience in Quality within Logistics, consumer goods, medical devices or Pharma, with at least 3 years in a managerial role. In-depth knowledge of Medical Devices and Pharma Industry. Quality Standards (ISO 9001, GDP, GMP, ISO 13485). CAPA, NC, Audit Management; Drive for Results; Action oriented; Decision Maker; Customer focus; Motivating Others. Ability to communicate at all levels internally and with customers, regulatory authorities, suppliers, etc. Experience working in a Matrix organization. What we have to offer
We offer a benefits package focused on wellbeing, including competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform with discounts on gym memberships and a range of brands, including pet insurance. We are a team that supports each other and works collaboratively to achieve goals. This role can be a step on your career path with CEVA, with opportunities to grow within the organization. About Tomorrow: We value your growth and provide multiple career opportunities to thrive within CEVA. This role can be the first step on your career path with us. CEVA operates in a multicultural, global environment and is a diverse organization. We aim to attract, motivate and retain the best people in the industry and deliver world-class logistics solutions. Equal Opportunity Employer
CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication through recognized professional networks or official company email addresses. We recommend caution with unsolicited proposals.
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Join to apply for the
Quality Senior Manager
role at
CEVA Logistics . CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees across 1,500 sites, we are a Top 5 global 3PL. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. Location: Chicago, IL Responsibilities
Lead North American Quality team to support and ensure CEVA North America-Sites full compliance with requirements established on CEVA Quality Management System. Provide oversight, guidance and direction to all countries/sites with the intent of KPI fulfillment and customer satisfaction (internal and external). Deliver competent support to all relevant countries/sites in order to implement and develop the highest quality standards in each process while building and sharing knowledge across the region. Drive the implementation of quality programs within the region. Design the communication strategy. Implement the supplier Quality Governance and ensure that quality requirements of outsourced activities are defined and communicated to all stakeholders. Implement Key Performance Indicators to monitor CEVA product/service and process quality while ensuring continuous improvement for the region. Establish non-conformity management governance (including consumer complaints and timely investigations) within the Region. Identify, prioritize and action quality improvement opportunities to guide the organization through continuous improvement and share best practices across countries in the region. Own with the countries the responsibility on all quality aspects to enable a consistent product and quality services; harmonize quality practices within the region. Translate Customer Requirements and Global Quality Governance to a Regional Framework that enables customer satisfaction, regulatory compliance and alignment with the Business. Ensure full adherence and compliance to applicable standards, regulations and Global Quality Framework and Governance. Performs other duties as assigned. Qualifications
Education: Master’s Degree in Environmental Safety, Safety & Health, Transportation Safety or a related science. Skills & Experience: 8+ years’ experience in Quality within Logistics, consumer goods, medical devices or Pharma, with at least 3 years in a managerial role. In-depth knowledge of Medical Devices and Pharma Industry. Quality Standards (ISO 9001, GDP, GMP, ISO 13485). CAPA, NC, Audit Management; Drive for Results; Action oriented; Decision Maker; Customer focus; Motivating Others. Ability to communicate at all levels internally and with customers, regulatory authorities, suppliers, etc. Experience working in a Matrix organization. What we have to offer
We offer a benefits package focused on wellbeing, including competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform with discounts on gym memberships and a range of brands, including pet insurance. We are a team that supports each other and works collaboratively to achieve goals. This role can be a step on your career path with CEVA, with opportunities to grow within the organization. About Tomorrow: We value your growth and provide multiple career opportunities to thrive within CEVA. This role can be the first step on your career path with us. CEVA operates in a multicultural, global environment and is a diverse organization. We aim to attract, motivate and retain the best people in the industry and deliver world-class logistics solutions. Equal Opportunity Employer
CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication through recognized professional networks or official company email addresses. We recommend caution with unsolicited proposals.
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