eTeam
Overview
ServiceNow ITSM Solutions Architect focusing on conversational & agentic AI enablement to drive AI-powered transformation. This role aims to optimize Moveworks conversational AI, enable Predictive Intelligence & Now Assist, and build a future-ready ITSM platform that enhances employee productivity and experience. What You’ll Do
Architect ITSM solutions, scoped apps & platform upgrades Define & execute feature roadmaps, adoption, and POCs Partner with stakeholders to deliver measurable business outcomes What We’re Looking For
Hands-on expertise in AI integration & platform optimization Strong skills in stakeholder engagement & change management Seniority level
Mid-Senior level Employment type
Contract Location
Sunnyvale, CA | Onsite Engagement
6+ Months Contract-to-Hire
#J-18808-Ljbffr
ServiceNow ITSM Solutions Architect focusing on conversational & agentic AI enablement to drive AI-powered transformation. This role aims to optimize Moveworks conversational AI, enable Predictive Intelligence & Now Assist, and build a future-ready ITSM platform that enhances employee productivity and experience. What You’ll Do
Architect ITSM solutions, scoped apps & platform upgrades Define & execute feature roadmaps, adoption, and POCs Partner with stakeholders to deliver measurable business outcomes What We’re Looking For
Hands-on expertise in AI integration & platform optimization Strong skills in stakeholder engagement & change management Seniority level
Mid-Senior level Employment type
Contract Location
Sunnyvale, CA | Onsite Engagement
6+ Months Contract-to-Hire
#J-18808-Ljbffr