Georgetown University
Program Manager, Graduate & Executive Degree Programs, Dubai - McDonough School
Georgetown University, Washington, District of Columbia, us, 20022
Program Manager, Graduate & Executive Degree Programs, Dubai - McDonough School of Business
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Overview This role is an exciting opportunity to join Georgetown University’s McDonough School of Business in Dubai. The Program Manager will provide crucial support to ensure the smooth execution of program management activities for the existing Executive MBA Dubai (EMBA Dubai) and the forthcoming M.A. in International Business and Policy degree (IBP Dubai), which Georgetown’s School of Foreign Service jointly offers. The position reports to the Director of Student Services and involves off-site activities in Dubai and international components such as the Global Business Experience (GBE) and other residencies or modules held abroad.
Responsibilities
Assist with program management tasks to help meet academic goals.
Work with the Academic Director(s) to administer student surveys on program quality and gather feedback from students and faculty for program improvement.
Assist in monitoring program quality, identify areas for improvement, and help implement better systems and processes.
Support the exploration and implementation of new technology tools to improve program administration and student services.
Help respond to student inquiries, provide guidance on program schedules, and assist with addressing any issues or concerns during the program.
Assist faculty in distributing learning resources to students.
Work Interactions The Program Manager reports to the Director of Student Services and works closely with the Dubai team (Academic/Program Director(s)) and, in Washington, DC, the Office of the Dean and Vice Deans, Graduate & Executive Degree Programs, Admissions and Finance, and other central offices on Main Campus. Regular communication and collaboration with mid-career to executive students, seasoned faculty, and diverse staff across time zones, as well as external vendors and service providers, are required. Strong organizational skills, attention to detail, and the ability to work in a small but dynamic team are essential.
Requirements and Qualifications
Bachelor's Degree
Professional with 2+ years of experience in operations/program management or equivalent
Ability to work well with mid to senior executives and faculty members, and a deep commitment to establishing strong relationships with students in the Dubai-based degree programs
Proficiency with Canvas, Microsoft Office Suite (especially Excel), and Google Workspace
Fresh perspective for creating enthusiasm around a shared vision for operational efficiency and customer service
Familiarity with the Middle East region
Must physically reside in Dubai or be willing to relocate to Dubai at own expense
Preferred Qualifications
Experience in higher education or a customer-centric industry (e.g., hospitality, retail)
International experience is highly desirable
Delivery of graduate & executive education and/or corporate training is a plus
Work Mode Designation This position’s work mode is Hybrid. Such designations are regularly reviewed to meet the evolving needs of the University. Details about Georgetown University’s mode of work designations are available at the Department of Human Resources website.
Pay Range The projected salary range for this position is $44,022.00 – $73,406.80. Compensation is determined by factors including qualifications, experience, education, skills, certifications, and the University’s needs.
Current Georgetown Employees If you currently work at Georgetown University, please use the GMS system to view Jobs at Georgetown.
Submission Guidelines To be considered, please submit a resume for each position of interest. Documents are not kept on file for future positions.
Need Assistance If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please contact the IDEAA office at 202-687-4798 or ideaa@georgetown.edu. For application process assistance, please call 202-687-2500. For information about Georgetown’s benefits and related opportunities, visit Georgetown Works.
EEO Statement Georgetown University is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will be considered without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive benefit package including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts, and voluntary options. Details are available on the Department of Human Resources website.
To apply, visit
https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Dubai/Program-Manager--Graduate---Executive-Degree-Programs--Dubai---McDonough-School-of-Business_JR22889
#J-18808-Ljbffr
Overview This role is an exciting opportunity to join Georgetown University’s McDonough School of Business in Dubai. The Program Manager will provide crucial support to ensure the smooth execution of program management activities for the existing Executive MBA Dubai (EMBA Dubai) and the forthcoming M.A. in International Business and Policy degree (IBP Dubai), which Georgetown’s School of Foreign Service jointly offers. The position reports to the Director of Student Services and involves off-site activities in Dubai and international components such as the Global Business Experience (GBE) and other residencies or modules held abroad.
Responsibilities
Assist with program management tasks to help meet academic goals.
Work with the Academic Director(s) to administer student surveys on program quality and gather feedback from students and faculty for program improvement.
Assist in monitoring program quality, identify areas for improvement, and help implement better systems and processes.
Support the exploration and implementation of new technology tools to improve program administration and student services.
Help respond to student inquiries, provide guidance on program schedules, and assist with addressing any issues or concerns during the program.
Assist faculty in distributing learning resources to students.
Work Interactions The Program Manager reports to the Director of Student Services and works closely with the Dubai team (Academic/Program Director(s)) and, in Washington, DC, the Office of the Dean and Vice Deans, Graduate & Executive Degree Programs, Admissions and Finance, and other central offices on Main Campus. Regular communication and collaboration with mid-career to executive students, seasoned faculty, and diverse staff across time zones, as well as external vendors and service providers, are required. Strong organizational skills, attention to detail, and the ability to work in a small but dynamic team are essential.
Requirements and Qualifications
Bachelor's Degree
Professional with 2+ years of experience in operations/program management or equivalent
Ability to work well with mid to senior executives and faculty members, and a deep commitment to establishing strong relationships with students in the Dubai-based degree programs
Proficiency with Canvas, Microsoft Office Suite (especially Excel), and Google Workspace
Fresh perspective for creating enthusiasm around a shared vision for operational efficiency and customer service
Familiarity with the Middle East region
Must physically reside in Dubai or be willing to relocate to Dubai at own expense
Preferred Qualifications
Experience in higher education or a customer-centric industry (e.g., hospitality, retail)
International experience is highly desirable
Delivery of graduate & executive education and/or corporate training is a plus
Work Mode Designation This position’s work mode is Hybrid. Such designations are regularly reviewed to meet the evolving needs of the University. Details about Georgetown University’s mode of work designations are available at the Department of Human Resources website.
Pay Range The projected salary range for this position is $44,022.00 – $73,406.80. Compensation is determined by factors including qualifications, experience, education, skills, certifications, and the University’s needs.
Current Georgetown Employees If you currently work at Georgetown University, please use the GMS system to view Jobs at Georgetown.
Submission Guidelines To be considered, please submit a resume for each position of interest. Documents are not kept on file for future positions.
Need Assistance If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please contact the IDEAA office at 202-687-4798 or ideaa@georgetown.edu. For application process assistance, please call 202-687-2500. For information about Georgetown’s benefits and related opportunities, visit Georgetown Works.
EEO Statement Georgetown University is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will be considered without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive benefit package including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts, and voluntary options. Details are available on the Department of Human Resources website.
To apply, visit
https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Dubai/Program-Manager--Graduate---Executive-Degree-Programs--Dubai---McDonough-School-of-Business_JR22889
#J-18808-Ljbffr