Nextdoor
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Enterprise GTM Architect
role at
Nextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Nextdoor builds technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Overview
As the Enterprise GTM Architect at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business systems landscape. This role focuses on CRM, Marketing Technology Modules, with expertise in Salesforce architecture, and Go-To-Market (GTM) systems with additional expertise in Order-to-Cash (O2C), Procure-to-Pay (P2P), Lifecycle and Paid Marketing, etc. You will collaborate across teams to architect scalable solutions that enhance operational efficiency and align with Nextdoor’s strategic goals. This role blends strategic planning with hands-on execution, requiring a leader who can design and implement cutting-edge IT solutions and roll up their sleeves to deliver them. Nextdoor offers a hybrid work model (in-office and remote) for our valued employees. Your Responsibilities Will Include
Strategic Leadership
Develop and execute a scalable GTM and CRM systems strategy, focusing on Salesforce modules, marketing technology platforms (e.g., Iterable), CDP platforms (e.g., Segment), and integration frameworks to drive Nextdoor’s growth and objectives Partner with cross-functional GTM, Marketing, Sales, and RevOps teams to define and deliver technology roadmaps that enhance customer engagement, data-driven marketing, and long-term scalability Serve as a trusted advisor to senior GTM leadership, translating business goals into actionable technology and integration plans that drive pipeline and revenue
Enterprise Systems Design & Optimization
Lead the design, implementation, and optimization of Salesforce (Sales/Service/Marketing Clouds, Pardot, and modules), Iterable, Segment, and related GTM technology, ensuring seamless integration and real-time data flow across the customer lifecycle Oversee the configuration and enhancement of scalable solutions for lead-to-cash, campaign orchestration, and personalized marketing workflows using CRM, CDP, and automation platforms Leverage middleware tools like Workato to automate integrations between Salesforce, marketing technologies, third-party data providers, and analytics platforms
Collaboration & Stakeholder Engagement
Collaborate with Sales, Marketing, RevOps, IT, and Product teams to ensure technical GTM solutions align with business priorities, customer experience standards, and revenue goals Translate complex CRM and MarTech concepts into actionable insights for non-technical stakeholders, driving understanding and buy-in Facilitate cross-functional workshops to refine requirements and maximize ROI of GTM systems
Compliance & Security
Ensure compliance with regulatory requirements such as SOX, GDPR, and CCPA by implementing governance, security controls, and data management frameworks across GTM, CRM, and MarTech systems Proactively identify and mitigate risks in integrations and data flow, safeguarding customer and business-critical information
Continuous Improvement & Innovation
Stay ahead of emerging MarTech, CRM, and data orchestration trends—including AI-driven marketing automation, personalization, and multi-channel engagement strategies Continuously assess existing Salesforce and GTM systems to identify inefficiencies, leading modernization and integration initiatives that unlock speed, scale, and smarter customer experiences
Team Leadership & Development
Lead, mentor, and inspire a high-performing team of GTM systems specialists with Salesforce, MarTech, and integration expertise Coach team members on CRM best practices, evolving MarTech architectures, integration design, and career growth Define team OKRs aligned to business pipeline, system performance, and enablement metrics
Operational Excellence
Oversee the full lifecycle of GTM and CRM technology implementations, from architecture and planning to deployment and optimization Establish and monitor system and integration performance metrics, addressing issues to ensure GTM operations and customer insights Optimize value from vendor partnerships and technology investments, including contract negotiation and vendor management Support in-person Nextdoor events (trainings, off-sites, volunteer days) to strengthen team culture
What You’ll Bring To The Team
Bachelor’s degree in Computer Science, Business Administration, Marketing Technology, or related field 8+ years’ experience in GTM/CRM enterprise systems, Salesforce modules, integrations, and MarTech/RevOps platforms Expertise across Salesforce (Sales, Service, Marketing Clouds), plus Iterable or similar marketing automation tools, Segment or CDPs Experience building, integrating, and optimizing lead-to-cash flows, marketing orchestration, and data-driven campaigns Hands-on experience with Workato or equivalent middleware Strong knowledge of automation, workflow design, and enterprise software in the GTM/MarTech context Proven cross-functional leadership and understanding of Sales, Marketing, and Customer data lifecycles Experience leading and developing GTM systems teams Interest in applying AI and emerging technologies to improve work processes Bonus points: Salesforce/MarTech/CDP certifications Passion for Nextdoor’s mission and a commitment to an inclusive workplace Rewards
Compensation, benefits, perks, and recognition programs form Nextdoor’s total rewards package. Salary will vary by skills, experience, and location. The starting salary is expected to range from $220,000 to $240,000 annually, with potential for higher depending on proficiency. A meaningful equity grant with quarterly vesting is expected, with first vesting date within 3 months of start date. Benefits include health plans (option for 100% employee coverage) and OneMedical membership for concierge care. Nextdoor embraces diversity and equal opportunity. We do not discriminate on race, gender, religion, sexual orientation, age, or other protected characteristics. We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice. Seniorities, Employment Type, and Functions
Seniority level: Mid-Senior level Employment type: Contract Job function: Information Technology Industries: Technology, Information and Internet Referrals increase your chances of interviewing at Nextdoor by 2x For job alerts and related roles: New York, NY and other locations with salary ranges are shown in the original posting.
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Enterprise GTM Architect
role at
Nextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Nextdoor builds technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. Overview
As the Enterprise GTM Architect at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business systems landscape. This role focuses on CRM, Marketing Technology Modules, with expertise in Salesforce architecture, and Go-To-Market (GTM) systems with additional expertise in Order-to-Cash (O2C), Procure-to-Pay (P2P), Lifecycle and Paid Marketing, etc. You will collaborate across teams to architect scalable solutions that enhance operational efficiency and align with Nextdoor’s strategic goals. This role blends strategic planning with hands-on execution, requiring a leader who can design and implement cutting-edge IT solutions and roll up their sleeves to deliver them. Nextdoor offers a hybrid work model (in-office and remote) for our valued employees. Your Responsibilities Will Include
Strategic Leadership
Develop and execute a scalable GTM and CRM systems strategy, focusing on Salesforce modules, marketing technology platforms (e.g., Iterable), CDP platforms (e.g., Segment), and integration frameworks to drive Nextdoor’s growth and objectives Partner with cross-functional GTM, Marketing, Sales, and RevOps teams to define and deliver technology roadmaps that enhance customer engagement, data-driven marketing, and long-term scalability Serve as a trusted advisor to senior GTM leadership, translating business goals into actionable technology and integration plans that drive pipeline and revenue
Enterprise Systems Design & Optimization
Lead the design, implementation, and optimization of Salesforce (Sales/Service/Marketing Clouds, Pardot, and modules), Iterable, Segment, and related GTM technology, ensuring seamless integration and real-time data flow across the customer lifecycle Oversee the configuration and enhancement of scalable solutions for lead-to-cash, campaign orchestration, and personalized marketing workflows using CRM, CDP, and automation platforms Leverage middleware tools like Workato to automate integrations between Salesforce, marketing technologies, third-party data providers, and analytics platforms
Collaboration & Stakeholder Engagement
Collaborate with Sales, Marketing, RevOps, IT, and Product teams to ensure technical GTM solutions align with business priorities, customer experience standards, and revenue goals Translate complex CRM and MarTech concepts into actionable insights for non-technical stakeholders, driving understanding and buy-in Facilitate cross-functional workshops to refine requirements and maximize ROI of GTM systems
Compliance & Security
Ensure compliance with regulatory requirements such as SOX, GDPR, and CCPA by implementing governance, security controls, and data management frameworks across GTM, CRM, and MarTech systems Proactively identify and mitigate risks in integrations and data flow, safeguarding customer and business-critical information
Continuous Improvement & Innovation
Stay ahead of emerging MarTech, CRM, and data orchestration trends—including AI-driven marketing automation, personalization, and multi-channel engagement strategies Continuously assess existing Salesforce and GTM systems to identify inefficiencies, leading modernization and integration initiatives that unlock speed, scale, and smarter customer experiences
Team Leadership & Development
Lead, mentor, and inspire a high-performing team of GTM systems specialists with Salesforce, MarTech, and integration expertise Coach team members on CRM best practices, evolving MarTech architectures, integration design, and career growth Define team OKRs aligned to business pipeline, system performance, and enablement metrics
Operational Excellence
Oversee the full lifecycle of GTM and CRM technology implementations, from architecture and planning to deployment and optimization Establish and monitor system and integration performance metrics, addressing issues to ensure GTM operations and customer insights Optimize value from vendor partnerships and technology investments, including contract negotiation and vendor management Support in-person Nextdoor events (trainings, off-sites, volunteer days) to strengthen team culture
What You’ll Bring To The Team
Bachelor’s degree in Computer Science, Business Administration, Marketing Technology, or related field 8+ years’ experience in GTM/CRM enterprise systems, Salesforce modules, integrations, and MarTech/RevOps platforms Expertise across Salesforce (Sales, Service, Marketing Clouds), plus Iterable or similar marketing automation tools, Segment or CDPs Experience building, integrating, and optimizing lead-to-cash flows, marketing orchestration, and data-driven campaigns Hands-on experience with Workato or equivalent middleware Strong knowledge of automation, workflow design, and enterprise software in the GTM/MarTech context Proven cross-functional leadership and understanding of Sales, Marketing, and Customer data lifecycles Experience leading and developing GTM systems teams Interest in applying AI and emerging technologies to improve work processes Bonus points: Salesforce/MarTech/CDP certifications Passion for Nextdoor’s mission and a commitment to an inclusive workplace Rewards
Compensation, benefits, perks, and recognition programs form Nextdoor’s total rewards package. Salary will vary by skills, experience, and location. The starting salary is expected to range from $220,000 to $240,000 annually, with potential for higher depending on proficiency. A meaningful equity grant with quarterly vesting is expected, with first vesting date within 3 months of start date. Benefits include health plans (option for 100% employee coverage) and OneMedical membership for concierge care. Nextdoor embraces diversity and equal opportunity. We do not discriminate on race, gender, religion, sexual orientation, age, or other protected characteristics. We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice. Seniorities, Employment Type, and Functions
Seniority level: Mid-Senior level Employment type: Contract Job function: Information Technology Industries: Technology, Information and Internet Referrals increase your chances of interviewing at Nextdoor by 2x For job alerts and related roles: New York, NY and other locations with salary ranges are shown in the original posting.
#J-18808-Ljbffr