Wipro Technologies
Overview
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. For additional information, visit us at www.wipro.com. Job Description
Roles and Responsibilities: Plan, direct, maintain, and coordinate network installation, maintenance, and operations. Drive Major Incidents and Problem Management. Change management, prepare and review RCA for all MI as required by account SOW. Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security. Hands on experience on Network devices – router, switches, Firewall, Load balancer etc. Prepare, review, approve and present network changes and manage till execution post essential approvals. Understanding of Billing and DNO submissions on monthly basis. Preparing and presenting of Weekly/Monthly reports to internal and external stakeholders. Good Experience on Incident & Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function ensuring less number of repeated errors/incidents occur. Ensure maintenance of effective 24-7 plant operations with rotating on-call schedule, escalation paths, and emergency response plans. Adhering to monthly KPI targets and managing Technical Penalty SLA misses. Making sure team updating ticket on time and providing RCA on time. Prioritize and schedule calls with technical team members to investigate the actual cause of the issue. Key Skills and Competencies: Strong experience in Network Routing/Switching and Security management. Certifications on R&S, Security, ITIL are highly preferred. Experience in Operations, Change management, Problem management, Incident Management. Experience in team management. Good written & verbal communication skills. Mandatory Skills:
Network Data Admin. Experience: 8-10 Years. Expected annual pay for this role ranges from $80,000 to $158,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Additional Information
Apply with confidence. Applications from people with disabilities are explicitly welcome. Compliance and Contact
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process. Accommodations will be communicated in advance of the application, where possible, and will be reviewed on an individual basis.
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. For additional information, visit us at www.wipro.com. Job Description
Roles and Responsibilities: Plan, direct, maintain, and coordinate network installation, maintenance, and operations. Drive Major Incidents and Problem Management. Change management, prepare and review RCA for all MI as required by account SOW. Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security. Hands on experience on Network devices – router, switches, Firewall, Load balancer etc. Prepare, review, approve and present network changes and manage till execution post essential approvals. Understanding of Billing and DNO submissions on monthly basis. Preparing and presenting of Weekly/Monthly reports to internal and external stakeholders. Good Experience on Incident & Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function ensuring less number of repeated errors/incidents occur. Ensure maintenance of effective 24-7 plant operations with rotating on-call schedule, escalation paths, and emergency response plans. Adhering to monthly KPI targets and managing Technical Penalty SLA misses. Making sure team updating ticket on time and providing RCA on time. Prioritize and schedule calls with technical team members to investigate the actual cause of the issue. Key Skills and Competencies: Strong experience in Network Routing/Switching and Security management. Certifications on R&S, Security, ITIL are highly preferred. Experience in Operations, Change management, Problem management, Incident Management. Experience in team management. Good written & verbal communication skills. Mandatory Skills:
Network Data Admin. Experience: 8-10 Years. Expected annual pay for this role ranges from $80,000 to $158,000. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Additional Information
Apply with confidence. Applications from people with disabilities are explicitly welcome. Compliance and Contact
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process. Accommodations will be communicated in advance of the application, where possible, and will be reviewed on an individual basis.
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