Novartis Group Companies
Director, IDS Functional Reporting
Novartis Group Companies, East Hanover, New Jersey, us, 07936
Overview
The position is located at the East Hanover, NJ location and cannot be remote. Job Purpose
The Insights and Decision Science (IDS) team enables improved decision making at Novartis by leveraging data and advanced analytics to generate actionable insights that drive business growth. We collaborate closely with the US business to empower smarter, data-driven decision-making with insights and challenging ideas. Reporting to the Head, Access and Reimbursement Insights & Analytics (ARIA), the Director, Functional Reporting will be part of the ARIA leadership team to support IDS's aim of turning data into a strategic asset to drive actionable insights across the organization. This role ensures that all personas in the Market Access and Novartis Patient Support teams can access insights through automated dashboards. You will collaborate with functional leadership and customer personas to understand data insights needs, capture user requirements, design dashboards, and oversee dashboard delivery in partnership with offshore teams. The role supports various virtual customer-facing teams and HQ users and will play a critical role in ensuring insight visibility. Key Responsibilities
Lead and manage the performance of the ARIA Functional Reporting Center of Excellence (25+ FTEs across US and India) by demonstrating a strong understanding of market access and patient services, including business processes, operational flows, program design, and operational challenges. Build strong relationships with key market access and Novartis Patient Support stakeholders to conduct strategic roadmap reviews and analytics deep-dives with stakeholders Translate business priorities, challenges, and key business questions into data insights for all Access & Reimbursement personas Co-define indicators of performance and quality metrics in partnership with the ARIA LT and functional leadership teams Deliver insightful and actionable insights and analytics for the Access & Reimbursement teams through automated dashboards Accountable for partnering with offshore teams to provide data requirements that meet ARIA business requirements Operate as leader of the reporting Agile team who serves as the customer proxy responsible for working with analytics teams and other stakeholders to define and prioritize stories in the team backlog Manage department budget and resources including data sources, services and analytics subscriptions; creatively solve for missing information using internal and external sources Facilitate effective communication with key stakeholders to maintain alignment and transparency Promote a culture of continuous improvement by using data insights to refine market access strategies and enhance outcomes Essential Requirements
Novartis seeks an individual with extensive experience in pharmaceutical market dynamics, with a strong focus on market access, patient services and performance reporting. The candidate should have a proven track record of leading an agile data, analytics and dashboard scrum teams to deliver automated dashboards to HQ and virtual customer-facing personas, and demonstrate expertise in developing and communicating access strategies to healthcare professionals, ensuring alignment with regulatory standards. Education
Bachelor's Degree in a relevant area. MBA or Advanced degree in quantitative subjects (e.g., Data Science, Statistics, Economics, Social/Life Sciences) strongly preferred Minimum of 12 years of experience operating as a product owner in agile or scrum, business analyst and/or system analyst, reporting product owner preferred Minimum of 5 years of experience in Patient Services or Market Access or sales/marketing in the pharmaceutical industry Demonstrated experience delivering real-time operational insights in patient services and reimbursement operations, strongly preferred Influential leader who can integrate operational and strategic business functions by establishing strong partnerships along the value chain Ability to develop people, with coaching, mentoring, and on-the-job teaching skills Demonstrated partnering and influencing skills, stakeholder management, project management, and people management Experience in commercial pharmaceuticals with a track record of execution, handling complex analyses, and delivering results Ability to analyze complex situations and processes and synthesize data into a complete, cohesive picture Ability to work in a fast-paced team environment and manage multiple projects and tasks Ability to synthesize information to develop recommendations and persuade the organization to pursue the recommended path Effectively manage multiple ongoing projects to ensure deadlines are met Ability to analyze problems, identify alternative solutions, and implement recommendations for resolution The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00/year. Fluctuations in the job market may necessitate adjustments to pay ranges during the period. Final pay determinations depend on factors including geographic location, experience, knowledge, skills, and abilities. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a full range of benefits (including 401(k) eligibility and various paid time off). Details of participation in these benefit plans will be provided if an offer is made. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other compensation programs at any time, including for performance, department, or market factors. EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please email us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired
Agility Brand Awareness Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Data Strategy Digital Marketing Go-To-Market Strategy Influencing Skills Inspirational Leadership Marketing Strategy Media Campaigns People Management Product Marketing Product Roadmap Return on Investment (ROI) Stakeholder Engagement Stakeholder Management Strategic Marketing
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The position is located at the East Hanover, NJ location and cannot be remote. Job Purpose
The Insights and Decision Science (IDS) team enables improved decision making at Novartis by leveraging data and advanced analytics to generate actionable insights that drive business growth. We collaborate closely with the US business to empower smarter, data-driven decision-making with insights and challenging ideas. Reporting to the Head, Access and Reimbursement Insights & Analytics (ARIA), the Director, Functional Reporting will be part of the ARIA leadership team to support IDS's aim of turning data into a strategic asset to drive actionable insights across the organization. This role ensures that all personas in the Market Access and Novartis Patient Support teams can access insights through automated dashboards. You will collaborate with functional leadership and customer personas to understand data insights needs, capture user requirements, design dashboards, and oversee dashboard delivery in partnership with offshore teams. The role supports various virtual customer-facing teams and HQ users and will play a critical role in ensuring insight visibility. Key Responsibilities
Lead and manage the performance of the ARIA Functional Reporting Center of Excellence (25+ FTEs across US and India) by demonstrating a strong understanding of market access and patient services, including business processes, operational flows, program design, and operational challenges. Build strong relationships with key market access and Novartis Patient Support stakeholders to conduct strategic roadmap reviews and analytics deep-dives with stakeholders Translate business priorities, challenges, and key business questions into data insights for all Access & Reimbursement personas Co-define indicators of performance and quality metrics in partnership with the ARIA LT and functional leadership teams Deliver insightful and actionable insights and analytics for the Access & Reimbursement teams through automated dashboards Accountable for partnering with offshore teams to provide data requirements that meet ARIA business requirements Operate as leader of the reporting Agile team who serves as the customer proxy responsible for working with analytics teams and other stakeholders to define and prioritize stories in the team backlog Manage department budget and resources including data sources, services and analytics subscriptions; creatively solve for missing information using internal and external sources Facilitate effective communication with key stakeholders to maintain alignment and transparency Promote a culture of continuous improvement by using data insights to refine market access strategies and enhance outcomes Essential Requirements
Novartis seeks an individual with extensive experience in pharmaceutical market dynamics, with a strong focus on market access, patient services and performance reporting. The candidate should have a proven track record of leading an agile data, analytics and dashboard scrum teams to deliver automated dashboards to HQ and virtual customer-facing personas, and demonstrate expertise in developing and communicating access strategies to healthcare professionals, ensuring alignment with regulatory standards. Education
Bachelor's Degree in a relevant area. MBA or Advanced degree in quantitative subjects (e.g., Data Science, Statistics, Economics, Social/Life Sciences) strongly preferred Minimum of 12 years of experience operating as a product owner in agile or scrum, business analyst and/or system analyst, reporting product owner preferred Minimum of 5 years of experience in Patient Services or Market Access or sales/marketing in the pharmaceutical industry Demonstrated experience delivering real-time operational insights in patient services and reimbursement operations, strongly preferred Influential leader who can integrate operational and strategic business functions by establishing strong partnerships along the value chain Ability to develop people, with coaching, mentoring, and on-the-job teaching skills Demonstrated partnering and influencing skills, stakeholder management, project management, and people management Experience in commercial pharmaceuticals with a track record of execution, handling complex analyses, and delivering results Ability to analyze complex situations and processes and synthesize data into a complete, cohesive picture Ability to work in a fast-paced team environment and manage multiple projects and tasks Ability to synthesize information to develop recommendations and persuade the organization to pursue the recommended path Effectively manage multiple ongoing projects to ensure deadlines are met Ability to analyze problems, identify alternative solutions, and implement recommendations for resolution The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00/year. Fluctuations in the job market may necessitate adjustments to pay ranges during the period. Final pay determinations depend on factors including geographic location, experience, knowledge, skills, and abilities. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards, and a full range of benefits (including 401(k) eligibility and various paid time off). Details of participation in these benefit plans will be provided if an offer is made. If hired, the employee will be in an at-will position and the company reserves the right to modify base salary and other compensation programs at any time, including for performance, department, or market factors. EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process or to perform the essential functions of a position, please email us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired
Agility Brand Awareness Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Data Strategy Digital Marketing Go-To-Market Strategy Influencing Skills Inspirational Leadership Marketing Strategy Media Campaigns People Management Product Marketing Product Roadmap Return on Investment (ROI) Stakeholder Engagement Stakeholder Management Strategic Marketing
#J-18808-Ljbffr