Pivot Rehabilitation
Regional Director of Operations (RDO) PT/OT- Home Health- Houston, TX (19386)
Pivot Rehabilitation, Houston, Texas, United States, 77246
Regional Director of Operations (RDO) PT/OT- Home Health- Houston, TX (19386)
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Regional Director of Operations (RDO) PT/OT- Home Health- Houston, TX (19386)
role at
Pivot Rehabilitation Description The Regional Director of Operations (RDO) for Home Health Therapy is responsible for the strategic leadership, operational oversight, and performance management of multiple home health therapy agencies within an assigned region. This role ensures that patient care meets the highest standards of clinical quality, regulatory compliance, and customer satisfaction while achieving financial and growth objectives. The RDO serves as a key liaison between corporate leadership, field operations, and third-party partners. Responsibilities
Oversee daily operations of multiple agencies providing PT, OT, and Speech Therapy services. Develop and implement regional growth strategies to increase census and market share. Monitor and manage agency budgets, expenses, and financial performance. Drive quality improvement initiatives and ensure excellent patient outcomes. Build and maintain strong relationships with referral sources and community partners. Recruit, train, and mentor agency leaders and staff. Analyze operational metrics and implement performance improvement plans. Address and resolve escalated patient and family concerns. Collaborate with corporate and clinical leadership to ensure best practices in care delivery. Host weekly Operations Calls and other companywide focus calls as needed. Collect and review weekly reports for all business units. Provide coaching, training, and counsel directed to achieving company-defined goals and objectives. Review schedules to determine accuracy, proper coverage, and staffing requirements. Involve in hiring and termination of employees according to company protocol jointly with Human Resources. Ensure business units meet budgeted expectations through clinical training, staffing model implementation, and customer relationship management. Assure facility compliance with applicable federal, state, and local regulations. Monitor patient, family, and community relations to minimize grievances and maintain productivity levels. Demonstrate ability to function as a Team Leader/Role Model; be flexible, organized, and able to operate under pressure. Performs other duties and tasks as assigned. Qualifications
A current, valid Physical Therapist (PT) or Occupational Therapist (OT) license in the state of practice is required (preferred). A BS/BA degree, or equivalent experience in therapy operations. Minimum four (4) years in a multi-facility home health/therapy operations role with comprehensive knowledge of home health and therapy operations. Demonstrated advanced leadership skills and excellent communication abilities. Ability to relate professionally to patients, families, and facility staff; promote Pivot’s mission, vision, and values. Proficient at evaluating how operational and clinical adjustments impact revenue and expenses to meet budget goals. Strong problem-solving and critical thinking skills; proven project management abilities. Must be capable of performing the responsibilities of this job with or without reasonable accommodation. Ability to read, write, and speak English. Must be willing to travel. Employment type
Full-time Seniority level
Director Job function
Management and Manufacturing Industries
Hospitals and Health Care Houston, TX
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Join to apply for the
Regional Director of Operations (RDO) PT/OT- Home Health- Houston, TX (19386)
role at
Pivot Rehabilitation Description The Regional Director of Operations (RDO) for Home Health Therapy is responsible for the strategic leadership, operational oversight, and performance management of multiple home health therapy agencies within an assigned region. This role ensures that patient care meets the highest standards of clinical quality, regulatory compliance, and customer satisfaction while achieving financial and growth objectives. The RDO serves as a key liaison between corporate leadership, field operations, and third-party partners. Responsibilities
Oversee daily operations of multiple agencies providing PT, OT, and Speech Therapy services. Develop and implement regional growth strategies to increase census and market share. Monitor and manage agency budgets, expenses, and financial performance. Drive quality improvement initiatives and ensure excellent patient outcomes. Build and maintain strong relationships with referral sources and community partners. Recruit, train, and mentor agency leaders and staff. Analyze operational metrics and implement performance improvement plans. Address and resolve escalated patient and family concerns. Collaborate with corporate and clinical leadership to ensure best practices in care delivery. Host weekly Operations Calls and other companywide focus calls as needed. Collect and review weekly reports for all business units. Provide coaching, training, and counsel directed to achieving company-defined goals and objectives. Review schedules to determine accuracy, proper coverage, and staffing requirements. Involve in hiring and termination of employees according to company protocol jointly with Human Resources. Ensure business units meet budgeted expectations through clinical training, staffing model implementation, and customer relationship management. Assure facility compliance with applicable federal, state, and local regulations. Monitor patient, family, and community relations to minimize grievances and maintain productivity levels. Demonstrate ability to function as a Team Leader/Role Model; be flexible, organized, and able to operate under pressure. Performs other duties and tasks as assigned. Qualifications
A current, valid Physical Therapist (PT) or Occupational Therapist (OT) license in the state of practice is required (preferred). A BS/BA degree, or equivalent experience in therapy operations. Minimum four (4) years in a multi-facility home health/therapy operations role with comprehensive knowledge of home health and therapy operations. Demonstrated advanced leadership skills and excellent communication abilities. Ability to relate professionally to patients, families, and facility staff; promote Pivot’s mission, vision, and values. Proficient at evaluating how operational and clinical adjustments impact revenue and expenses to meet budget goals. Strong problem-solving and critical thinking skills; proven project management abilities. Must be capable of performing the responsibilities of this job with or without reasonable accommodation. Ability to read, write, and speak English. Must be willing to travel. Employment type
Full-time Seniority level
Director Job function
Management and Manufacturing Industries
Hospitals and Health Care Houston, TX
#J-18808-Ljbffr