Levy Restaurants
Director of Banquets - Santa Clara Convention Center
Levy Restaurants, Santa Clara, California, us, 95053
Overview
Director of Banquets - Santa Clara Convention Center
Join to apply for the
Director of Banquets - Santa Clara Convention Center
role at
Levy Restaurants .
Salary: $90,000-$96,000
Levy Sector
About Levy: The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as a market leader and critically acclaimed hospitality company in its industry. Levy partners with iconic venues, events, and institutions to deliver award-winning hospitality experiences.
Job Summary Shape the standard for exceptional events in the heart of Silicon Valley. As Director of Banquets at the Santa Clara Convention Center, you will lead the strategic planning, execution, and continuous improvement of all banquet operations. You will oversee every detail—from high-profile galas to large-scale conventions—ensuring consistency, excellence, and innovation in service delivery. With a deep understanding of large-event logistics, you will manage a high-performing banquet team while collaborating closely with sales, culinary, and operations to drive memorable guest experiences and maximize revenue.
Key Responsibilities
Provide strategic leadership and vision for all banquet operations across multiple event spaces
Lead, mentor, and develop banquet managers, captains, and service teams to deliver high-touch service and operational excellence
Partner with sales and culinary teams to ensure seamless planning and execution of events
Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals
Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement
Maintain compliance with all health, safety, and alcohol service regulations
Effectively manage union labor in accordance with collective bargaining agreements, ensuring compliance and productive working relationships
Create and implement SOPs and training programs to uphold brand standards and consistency
Drive revenue growth by optimizing banquet services, menus, and upselling opportunities
Serve as the primary liaison for high-profile clients and VIP events
Analyze performance metrics and implement operational improvements as needed
Preferred Qualifications
Minimum 5–7 years of progressive leadership experience in banquet or catering management, preferably in a convention center or high-volume environment
Proven success managing large teams and complex, multi-day events
Experience overseeing scheduling, training, and leadership of banquet staff
Excellent communication, interpersonal, and client service skills
Proficiency in event management, scheduling, and banquet software
Strong knowledge of banquet service styles, floor plans, and staffing logistics
Experience working in a unionized environment
Ability to thrive under pressure and manage multiple events simultaneously
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Levy maintains a drug-free workplace. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. We consider qualified applicants regardless of criminal history (including driving history) in a manner consistent with applicable federal, state, and local laws.
Applications are accepted on an ongoing basis.
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Join to apply for the
Director of Banquets - Santa Clara Convention Center
role at
Levy Restaurants .
Salary: $90,000-$96,000
Levy Sector
About Levy: The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as a market leader and critically acclaimed hospitality company in its industry. Levy partners with iconic venues, events, and institutions to deliver award-winning hospitality experiences.
Job Summary Shape the standard for exceptional events in the heart of Silicon Valley. As Director of Banquets at the Santa Clara Convention Center, you will lead the strategic planning, execution, and continuous improvement of all banquet operations. You will oversee every detail—from high-profile galas to large-scale conventions—ensuring consistency, excellence, and innovation in service delivery. With a deep understanding of large-event logistics, you will manage a high-performing banquet team while collaborating closely with sales, culinary, and operations to drive memorable guest experiences and maximize revenue.
Key Responsibilities
Provide strategic leadership and vision for all banquet operations across multiple event spaces
Lead, mentor, and develop banquet managers, captains, and service teams to deliver high-touch service and operational excellence
Partner with sales and culinary teams to ensure seamless planning and execution of events
Oversee scheduling, labor forecasting, and cost control to align with event needs and budget goals
Monitor event execution, guest satisfaction, and post-event feedback to drive continuous improvement
Maintain compliance with all health, safety, and alcohol service regulations
Effectively manage union labor in accordance with collective bargaining agreements, ensuring compliance and productive working relationships
Create and implement SOPs and training programs to uphold brand standards and consistency
Drive revenue growth by optimizing banquet services, menus, and upselling opportunities
Serve as the primary liaison for high-profile clients and VIP events
Analyze performance metrics and implement operational improvements as needed
Preferred Qualifications
Minimum 5–7 years of progressive leadership experience in banquet or catering management, preferably in a convention center or high-volume environment
Proven success managing large teams and complex, multi-day events
Experience overseeing scheduling, training, and leadership of banquet staff
Excellent communication, interpersonal, and client service skills
Proficiency in event management, scheduling, and banquet software
Strong knowledge of banquet service styles, floor plans, and staffing logistics
Experience working in a unionized environment
Ability to thrive under pressure and manage multiple events simultaneously
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Levy maintains a drug-free workplace. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. We consider qualified applicants regardless of criminal history (including driving history) in a manner consistent with applicable federal, state, and local laws.
Applications are accepted on an ongoing basis.
#J-18808-Ljbffr