Akkodis group
Overview
Akkodis is seeking an Analyst for a contract with a client in Boston, MA. Candidates must have extensive experience supporting and troubleshooting enterprise applications to be considered for this position. Rate Range:
$44/hour to 60/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities
Analyze application incidents and service requests, identifying root causes and recommending solutions. Document recurring issues, troubleshooting steps, and resolutions to build a comprehensive knowledge base. Collaborate with technical teams to escalate and resolve complex application problems efficiently. Monitor application performance and generate reports to support continuous improvement initiatives. Assist in user training and provide support for application upgrades or new feature rollouts. Ensure compliance with service level agreements (SLAs) and maintain clear communication with stakeholders. Required Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field. Minimum 3-5 years of experience in application support or business analysis. Proven ability to analyze and resolve complex application issues in enterprise environments. Strong communication skills and experience collaborating with cross-functional technical teams. If you are interested in this role, please apply now. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@akkodisgroup.com Pay Details
Pay Details:
$44.00 to $60.00 per hour Benefits
Medical, dental, and vision insurance Life insurance Short-term disability and other voluntary benefits EAP program and commuter benefits 401K plan Paid leave where applicable (including Paid Sick Leave and holiday pay as required by law) Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Akkodis is seeking an Analyst for a contract with a client in Boston, MA. Candidates must have extensive experience supporting and troubleshooting enterprise applications to be considered for this position. Rate Range:
$44/hour to 60/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities
Analyze application incidents and service requests, identifying root causes and recommending solutions. Document recurring issues, troubleshooting steps, and resolutions to build a comprehensive knowledge base. Collaborate with technical teams to escalate and resolve complex application problems efficiently. Monitor application performance and generate reports to support continuous improvement initiatives. Assist in user training and provide support for application upgrades or new feature rollouts. Ensure compliance with service level agreements (SLAs) and maintain clear communication with stakeholders. Required Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field. Minimum 3-5 years of experience in application support or business analysis. Proven ability to analyze and resolve complex application issues in enterprise environments. Strong communication skills and experience collaborating with cross-functional technical teams. If you are interested in this role, please apply now. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@akkodisgroup.com Pay Details
Pay Details:
$44.00 to $60.00 per hour Benefits
Medical, dental, and vision insurance Life insurance Short-term disability and other voluntary benefits EAP program and commuter benefits 401K plan Paid leave where applicable (including Paid Sick Leave and holiday pay as required by law) Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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