Akkodis Group Nordics
Overview
Akkodis is seeking an
Analyst
for a
contract
with a client in
Boston, MA . Candidates must have extensive experience supporting and troubleshooting enterprise applications. Rate Range:
$44/hour to $60/hour. Rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities
Analyze application incidents and service requests, identifying root causes and recommending solutions. Document recurring issues, troubleshooting steps, and resolutions to build a comprehensive knowledge base. Collaborate with technical teams to escalate and resolve complex application problems efficiently. Monitor application performance and generate reports to support continuous improvement initiatives. Assist in user training and provide support for application upgrades or new feature rollouts. Ensure compliance with service level agreements (SLAs) and maintain clear communication with stakeholders. Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field. Minimum 3-5 years of experience in application support or business analysis. Proven ability to analyze and resolve complex application issues in enterprise environments. Strong communication skills and experience collaborating with cross-functional technical teams. How to apply and about the role
If you are interested in this role, please click APPLY NOW. For other opportunities at Akkodis, or any questions, contact
Gopal.Gupta@akkodisgroup.com . Pay Details:
$44.00 to $60.00 per hour Benefits and policies
Benefit offerings include medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP, commuter benefits, and a 401K plan. Paid leave options, including Paid Sick Leave or other paid leave required by law, and Holiday pay where applicable. Equal Opportunity Employer
/ Veterans / Disabled. To read our Candidate Privacy Information Statement, visit the company site. Compliance
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws. Massachusetts candidates: it is unlawful to require or administer a lie detector test as a condition of employment.
#J-18808-Ljbffr
Akkodis is seeking an
Analyst
for a
contract
with a client in
Boston, MA . Candidates must have extensive experience supporting and troubleshooting enterprise applications. Rate Range:
$44/hour to $60/hour. Rate may be negotiable based on experience, education, geographic location, and other factors. Responsibilities
Analyze application incidents and service requests, identifying root causes and recommending solutions. Document recurring issues, troubleshooting steps, and resolutions to build a comprehensive knowledge base. Collaborate with technical teams to escalate and resolve complex application problems efficiently. Monitor application performance and generate reports to support continuous improvement initiatives. Assist in user training and provide support for application upgrades or new feature rollouts. Ensure compliance with service level agreements (SLAs) and maintain clear communication with stakeholders. Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field. Minimum 3-5 years of experience in application support or business analysis. Proven ability to analyze and resolve complex application issues in enterprise environments. Strong communication skills and experience collaborating with cross-functional technical teams. How to apply and about the role
If you are interested in this role, please click APPLY NOW. For other opportunities at Akkodis, or any questions, contact
Gopal.Gupta@akkodisgroup.com . Pay Details:
$44.00 to $60.00 per hour Benefits and policies
Benefit offerings include medical, dental, vision, life insurance, short-term disability, voluntary benefits, EAP, commuter benefits, and a 401K plan. Paid leave options, including Paid Sick Leave or other paid leave required by law, and Holiday pay where applicable. Equal Opportunity Employer
/ Veterans / Disabled. To read our Candidate Privacy Information Statement, visit the company site. Compliance
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws. Massachusetts candidates: it is unlawful to require or administer a lie detector test as a condition of employment.
#J-18808-Ljbffr