Northeastern University
Assistant Director- Fund Management Scholarship Ops & Systems
Northeastern University, Boston, Massachusetts, us, 02298
.Assistant Director- Fund Management Scholarship Ops & Systems page is loaded## Assistant Director- Fund Management Scholarship Ops & Systemslocations:
Boston, MA (Main Campus)time type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R136309**About the Opportunity**# **Summary**The Assistant Director- Fund Management Scholarship Ops & Systems is pivotal in the administration, optimization, and stewardship of student support funding at Northeastern University. Reporting to the Sr. Associate Director of Fund Management and working in close partnership with Student Financial Services, this position is responsible for managing the university’s scholarship management database, overseeing the operational workflow for donor-funded scholarship awarding, and ensuring the effective use and compliance of restricted scholarship funds.This individual will serve as the primary liaison between the Fund Management team and Student Financial Services, coordinating the annual and term-based scholarship awarding cycles and maintaining accurate fund criteria. The Assistant Director will also collaborate with colleagues across Advancement, colleges, and administrative units to support donor intent, improve student experience, and ensure timely and accurate utilization of scholarship funds.In addition to overseeing daily operations, the Assistant Director will lead the continuous improvement of scholarship-related systems and processes, including enhancements to the scholarship management platform, development of business rules and logic for fund matching, and documentation of award workflows. The incumbent will provide training and support to staff and ensure strong data governance and reporting capabilities to support institutional priorities and donor stewardship.# **Minimum Qualifications*** Bachelor’s degree and 3–5 years of progressively responsible experience in higher education administration, financial aid, scholarship operations, or a related area.* The ideal candidate will have a strong working knowledge of scholarship management systems such as Scholarship Manager or Award Management, as well as experience with CRM platforms like Ascend, Salesforce, or Blackbaud NXT.* Candidates must demonstrate the ability to work collaboratively across Northeastern’s global network and have a proven track record of success in fast-paced, growth-oriented environments that require flexibility and responsiveness to shifting priorities.* Exceptional organizational and analytical skills are essential, along with excellent written and verbal communication abilities.* The position also requires a strong customer service orientation, the ability to manage multiple priorities simultaneously, and a commitment to supporting both internal stakeholders and student recipients through efficient and compliant scholarship fund administration.# **Key Responsibilities**Awarding Coordination & Support:* Manage the university-wide student support awarding process in collaboration with Student Financial Services to ensure efficient and timely award distribution.* Serve as the primary point of contact for inquiries related to student support funds, troubleshooting, and resolving awarding issues in coordination with college and unit partners.* Conduct proactive and regular outreach to college and unit stakeholders to monitor awarding activity.* Ensure timely and accurate data entry of awards into the Ascend CRM system.Scholarship Manager System Oversight:* Act as the primary Advancement administrator for the Scholarship Manager platform, ensuring all student support funds and applications are accurately set up and maintained.* Perform annual system updates, including aligning academic programs and majors with appropriate fund eligibility criteria.* Develop and deliver onboarding and training sessions (at least twice per year) for new and existing system users across the university.* Maintain a Microsoft Teams site that houses up-to-date training resources, guidance materials, and session recordings for partners in colleges and administrative units.Strategic Expansion of Scholarship Manager Platform:* Lead the structured onboarding process for new colleges and units adopting the Scholarship Manager system.* Promote best practices in scholarship administration and ensure a consistent, transparent, and student-centered experience across all academic units.* Collaborate with internal stakeholders to identify expansion opportunities and streamline system adoption.Fund Spending Oversight & Issue Resolution:* Monitor donor-funded scholarship spending activity to identify underutilized funds or discrepancies in usage.* Collaborate with the Fund Management team, Senior Associate Director of Donor Relations, and college/unit representatives to develop fund utilization plans that align with donor intent.* Investigate and troubleshoot fund-related issues, recommending appropriate actions to ensure compliance with university policies, gift agreements, and regulatory requirements.**Position Type**Advancement**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit
for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**107S**Expected Hiring Range:**$52,820.00 - $74,607.50*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions.
The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment.
Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr
Boston, MA (Main Campus)time type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R136309**About the Opportunity**# **Summary**The Assistant Director- Fund Management Scholarship Ops & Systems is pivotal in the administration, optimization, and stewardship of student support funding at Northeastern University. Reporting to the Sr. Associate Director of Fund Management and working in close partnership with Student Financial Services, this position is responsible for managing the university’s scholarship management database, overseeing the operational workflow for donor-funded scholarship awarding, and ensuring the effective use and compliance of restricted scholarship funds.This individual will serve as the primary liaison between the Fund Management team and Student Financial Services, coordinating the annual and term-based scholarship awarding cycles and maintaining accurate fund criteria. The Assistant Director will also collaborate with colleagues across Advancement, colleges, and administrative units to support donor intent, improve student experience, and ensure timely and accurate utilization of scholarship funds.In addition to overseeing daily operations, the Assistant Director will lead the continuous improvement of scholarship-related systems and processes, including enhancements to the scholarship management platform, development of business rules and logic for fund matching, and documentation of award workflows. The incumbent will provide training and support to staff and ensure strong data governance and reporting capabilities to support institutional priorities and donor stewardship.# **Minimum Qualifications*** Bachelor’s degree and 3–5 years of progressively responsible experience in higher education administration, financial aid, scholarship operations, or a related area.* The ideal candidate will have a strong working knowledge of scholarship management systems such as Scholarship Manager or Award Management, as well as experience with CRM platforms like Ascend, Salesforce, or Blackbaud NXT.* Candidates must demonstrate the ability to work collaboratively across Northeastern’s global network and have a proven track record of success in fast-paced, growth-oriented environments that require flexibility and responsiveness to shifting priorities.* Exceptional organizational and analytical skills are essential, along with excellent written and verbal communication abilities.* The position also requires a strong customer service orientation, the ability to manage multiple priorities simultaneously, and a commitment to supporting both internal stakeholders and student recipients through efficient and compliant scholarship fund administration.# **Key Responsibilities**Awarding Coordination & Support:* Manage the university-wide student support awarding process in collaboration with Student Financial Services to ensure efficient and timely award distribution.* Serve as the primary point of contact for inquiries related to student support funds, troubleshooting, and resolving awarding issues in coordination with college and unit partners.* Conduct proactive and regular outreach to college and unit stakeholders to monitor awarding activity.* Ensure timely and accurate data entry of awards into the Ascend CRM system.Scholarship Manager System Oversight:* Act as the primary Advancement administrator for the Scholarship Manager platform, ensuring all student support funds and applications are accurately set up and maintained.* Perform annual system updates, including aligning academic programs and majors with appropriate fund eligibility criteria.* Develop and deliver onboarding and training sessions (at least twice per year) for new and existing system users across the university.* Maintain a Microsoft Teams site that houses up-to-date training resources, guidance materials, and session recordings for partners in colleges and administrative units.Strategic Expansion of Scholarship Manager Platform:* Lead the structured onboarding process for new colleges and units adopting the Scholarship Manager system.* Promote best practices in scholarship administration and ensure a consistent, transparent, and student-centered experience across all academic units.* Collaborate with internal stakeholders to identify expansion opportunities and streamline system adoption.Fund Spending Oversight & Issue Resolution:* Monitor donor-funded scholarship spending activity to identify underutilized funds or discrepancies in usage.* Collaborate with the Fund Management team, Senior Associate Director of Donor Relations, and college/unit representatives to develop fund utilization plans that align with donor intent.* Investigate and troubleshoot fund-related issues, recommending appropriate actions to ensure compliance with university policies, gift agreements, and regulatory requirements.**Position Type**Advancement**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit
for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**107S**Expected Hiring Range:**$52,820.00 - $74,607.50*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions.
The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment.
Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr