Early Warning Services LLC
Director, Product Delivery
Early Warning Services LLC, Chicago, Illinois, United States, 60290
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overview
This position leads delivery of the end-to-end lifecycle for strategic product initiatives, from concept through production implementation by B2B customers. This role is cross-functional and supports functional leaders and teams to drive planning and execution across product and engineering teams. Essential Functions
Manages the full delivery lifecycle of product initiatives, including discovery, scoping, business alignment, and production release in partnership with product and technology teams.
Provides leadership and drives cross-functional coordination across product management, engineering, and operations.
Facilitates quarterly planning processes across product and technology teams, aligning priorities, capacity, and outcomes.
Partners with Product, Engineering, and Business leaders to scope and manage transformation initiatives that improve delivery velocity and cross-team collaboration.
Identifies delivery risks and proactively implements mitigation strategies to ensure commitments are met.
Establishes and refines delivery processes, governance models, and performance metrics to drive accountability and transparency.
Serves as a strategic partner in evolving product and technology delivery practices, contributing to continuous improvement and transformation efforts.
Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
Education and/or experience typically obtained through the completion of a bachelor’s degree.
12+ years of experience in product delivery, program management, or technology transformation.
Demonstrated success or ability to retain highly engaged, high-performing teams.
Proven track record of leading large-scale cross-functional product or technology initiatives from ideation through implementation.
Experience facilitating quarterly/PI planning and applying agile methodologies in complex environments.
Strong organizational, communication, and stakeholder management skills.
Ability to navigate ambiguity and operate effectively in a fast-paced, matrixed organization.
Strong understanding of product development lifecycle, engineering processes, and change management principles.
Background and drug screen.
Preferred Qualifications
Experience with enterprise-level transformation initiatives.
Agile or Waterfall methodologies experience.
Knowledge of all aspects of the System Development Life Cycle (SDLC) methodology.
Physical Requirements
Working conditions are a normal office environment. Work is primarily sedentary and requires extensive use of a computer. Occasional standing, walking, kneeling and reaching may be required. Must be able to lift up to 10 pounds occasionally. Visual acuity and dexterity are required to view and manipulate documents and office equipment. Ability to communicate with internal and/or external customers is required. The employee must be able to perform essential functions with or without reasonable accommodation. The above job description is not intended to be all-inclusive. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. The base pay scale for this position in Chicago, IL is USD 150,000 - 185,000 per year. The base pay scale for this position in New York, NY is USD 180,000 - 225,000 per year. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned. Early Warning Services considers various factors when determining a competitive offer, including job scope, market rates, geographic location, education, experience, training, and certifications, and internal equity. The company supports wage equity and prohibits discrimination. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans with company contributions to Health Savings Accounts (HSA) or pre-tax savings through FSA for commuting, health, and dependent care expenses.
401(k) Retirement Plan - 100% Company Safe Harbor Match on the first 6% deferral.
Paid Time Off - Flexible time off for exempt employees, generous PTO for non-exempt employees, plus 11 paid holidays and a paid volunteer day.
12 weeks of Paid Parental Leave.
Maven Family Planning - support through parenting journeys including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, pediatrics, and returning to work.
And more! We continually enhance our program, so please check our Benefits page for the latest updates. Our team can share more during the interview process. Early Warning Services, LLC
considers employment opportunities without regard to race, religious creed, color, sex, sexual orientation, genetic information, gender identity or expression, age, national origin, citizenship, protected veteran or disability status, or any factor prohibited by law. The company affirms equal employment opportunity and affirmative action in policy and practice. Early Warning Services LLC is a proud participant in E-Verify. As part of our hiring process, we electronically verify the employment eligibility of all new hires. For more information on your rights and responsibilities under E-Verify, please review the program guidelines.
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This position leads delivery of the end-to-end lifecycle for strategic product initiatives, from concept through production implementation by B2B customers. This role is cross-functional and supports functional leaders and teams to drive planning and execution across product and engineering teams. Essential Functions
Manages the full delivery lifecycle of product initiatives, including discovery, scoping, business alignment, and production release in partnership with product and technology teams.
Provides leadership and drives cross-functional coordination across product management, engineering, and operations.
Facilitates quarterly planning processes across product and technology teams, aligning priorities, capacity, and outcomes.
Partners with Product, Engineering, and Business leaders to scope and manage transformation initiatives that improve delivery velocity and cross-team collaboration.
Identifies delivery risks and proactively implements mitigation strategies to ensure commitments are met.
Establishes and refines delivery processes, governance models, and performance metrics to drive accountability and transparency.
Serves as a strategic partner in evolving product and technology delivery practices, contributing to continuous improvement and transformation efforts.
Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
Education and/or experience typically obtained through the completion of a bachelor’s degree.
12+ years of experience in product delivery, program management, or technology transformation.
Demonstrated success or ability to retain highly engaged, high-performing teams.
Proven track record of leading large-scale cross-functional product or technology initiatives from ideation through implementation.
Experience facilitating quarterly/PI planning and applying agile methodologies in complex environments.
Strong organizational, communication, and stakeholder management skills.
Ability to navigate ambiguity and operate effectively in a fast-paced, matrixed organization.
Strong understanding of product development lifecycle, engineering processes, and change management principles.
Background and drug screen.
Preferred Qualifications
Experience with enterprise-level transformation initiatives.
Agile or Waterfall methodologies experience.
Knowledge of all aspects of the System Development Life Cycle (SDLC) methodology.
Physical Requirements
Working conditions are a normal office environment. Work is primarily sedentary and requires extensive use of a computer. Occasional standing, walking, kneeling and reaching may be required. Must be able to lift up to 10 pounds occasionally. Visual acuity and dexterity are required to view and manipulate documents and office equipment. Ability to communicate with internal and/or external customers is required. The employee must be able to perform essential functions with or without reasonable accommodation. The above job description is not intended to be all-inclusive. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. The base pay scale for this position in Chicago, IL is USD 150,000 - 185,000 per year. The base pay scale for this position in New York, NY is USD 180,000 - 225,000 per year. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned. Early Warning Services considers various factors when determining a competitive offer, including job scope, market rates, geographic location, education, experience, training, and certifications, and internal equity. The company supports wage equity and prohibits discrimination. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans with company contributions to Health Savings Accounts (HSA) or pre-tax savings through FSA for commuting, health, and dependent care expenses.
401(k) Retirement Plan - 100% Company Safe Harbor Match on the first 6% deferral.
Paid Time Off - Flexible time off for exempt employees, generous PTO for non-exempt employees, plus 11 paid holidays and a paid volunteer day.
12 weeks of Paid Parental Leave.
Maven Family Planning - support through parenting journeys including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, pediatrics, and returning to work.
And more! We continually enhance our program, so please check our Benefits page for the latest updates. Our team can share more during the interview process. Early Warning Services, LLC
considers employment opportunities without regard to race, religious creed, color, sex, sexual orientation, genetic information, gender identity or expression, age, national origin, citizenship, protected veteran or disability status, or any factor prohibited by law. The company affirms equal employment opportunity and affirmative action in policy and practice. Early Warning Services LLC is a proud participant in E-Verify. As part of our hiring process, we electronically verify the employment eligibility of all new hires. For more information on your rights and responsibilities under E-Verify, please review the program guidelines.
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