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HR Operations Manager
Location: Remote
Job Type: Part-time
About Us
Jaan Health is a software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. Our SaaS platform, Phamily, provides healthcare systems and physicians with an AI-powered virtual care platform that enables them to efficiently and easily manage the chronic conditions and general healthcare needs of their patients between office visits, while also increasing their own reimbursement and financial sustainability in the process. Phamily helps transform healthcare from reactive, episodic treatment to proactive care management. We have helped tens of thousands of patients since our founding. We need your help to serve even more patients and revolutionize healthcare delivery!
Description
At Jaan Health, we value high-performance teams, and we want to work with people that embody our foundational competencies:
- Curiosity: A keen sense of intellectual, emotional, and social curiosity paired with a passion for learning and evolving in a dynamic, entrepreneurial setting. We are firm believers that challenging the status quo is essential and that innovative ideas can emerge from anyone.
- Collaboration: Each interaction should be meaningful, respectful, and foster enthusiasm for future teamwork.
- Execution-oriented: You take complete ownership of your responsibilities, demonstrating the bravery to innovate, acknowledge setbacks, and reassess your strategies.
We\'re looking for an experienced and forward-thinking HR Operations Manager to join our People team and help scale our HR infrastructure to meet the growing needs of our business and people. You will lead and partner on the development, implementation, and continuous improvement of operational processes and systems that support the full employee lifecycle—from recruiting to offboarding. This role ensures our HR operations are compliant, secure, data-driven, and built to scale, while also providing a seamless employee experience. This is a hands-on individual contributor role partnering with cross-functional stakeholders and building the foundation of our core HR functions including compensation, benefits, HRIS, payroll, and compliance.
Key Responsibilities
Design and perform end-to-end implementation and administration of core HR operations (e.g., payroll through PEO, compensation, benefits, performance management, L&D). Optimize scalable HR processes across the employment lifecycle Develop and implement methodologies, templates, and toolkits to support operational excellence. Provide expert employee relations guidance to managers and employees on HR policies, procedures, and best practices. Lead HR projects from planning through execution, ensuring milestones are met on time and within budget. Ensure compliance with U.S. federal, state, and local employment laws. Administer and optimize the HRIS ensuring accurate and secure employee data. Maintain privacy, security, and compliance standards for employee data and ensure required reporting and filings are completed accurately and on time. Develop dashboards and reports for senior leadership on service delivery, compliance, and workforce planning. Track and report on key HR metrics and trends, identifying insights to inform strategy and improve the employee experience. Act as a point of contact for HR-related inquiries, ensuring timely and effective resolution. Requirements
5+ years of progressive HR Operations and leadership experience Experience with HRIS platforms (e.g., JustWorks, Lattice, EasyLlama, or equivalent) and HR analytics tools Strong knowledge of U.S. employment laws and regulatory requirements Demonstrated success in process improvement, HR service delivery, and project management Tech-savvy and systems-oriented, with a passion for building and scaling infrastructure Excellent communication, collaboration, and stakeholder management skills Bachelor\'s degree in Human Resources, Business Administration, or related field (Master\'s degree or HR certifications ) or equivalent work experience Jaan Health is an equal opportunity employer. We recruit and hire without regard to , , , , , orientation, , , marital status, veteran status, or .
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Design and perform end-to-end implementation and administration of core HR operations (e.g., payroll through PEO, compensation, benefits, performance management, L&D). Optimize scalable HR processes across the employment lifecycle Develop and implement methodologies, templates, and toolkits to support operational excellence. Provide expert employee relations guidance to managers and employees on HR policies, procedures, and best practices. Lead HR projects from planning through execution, ensuring milestones are met on time and within budget. Ensure compliance with U.S. federal, state, and local employment laws. Administer and optimize the HRIS ensuring accurate and secure employee data. Maintain privacy, security, and compliance standards for employee data and ensure required reporting and filings are completed accurately and on time. Develop dashboards and reports for senior leadership on service delivery, compliance, and workforce planning. Track and report on key HR metrics and trends, identifying insights to inform strategy and improve the employee experience. Act as a point of contact for HR-related inquiries, ensuring timely and effective resolution. Requirements
5+ years of progressive HR Operations and leadership experience Experience with HRIS platforms (e.g., JustWorks, Lattice, EasyLlama, or equivalent) and HR analytics tools Strong knowledge of U.S. employment laws and regulatory requirements Demonstrated success in process improvement, HR service delivery, and project management Tech-savvy and systems-oriented, with a passion for building and scaling infrastructure Excellent communication, collaboration, and stakeholder management skills Bachelor\'s degree in Human Resources, Business Administration, or related field (Master\'s degree or HR certifications ) or equivalent work experience Jaan Health is an equal opportunity employer. We recruit and hire without regard to , , , , , orientation, , , marital status, veteran status, or .
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