SoFi
IT Asset Management & CMDB ServiceNow Admin
Join to apply for the IT Asset Management & CMDB ServiceNow Admin role at SoFi. Get AI-powered advice on this job and more exclusive features. This range is provided by SoFi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$105,600.00/yr - $198,000.00/yr What You’ll Do
Design and Maintenance: Design, implement, and maintain the CMDB data model, ensuring it aligns with the business IT infrastructure and the Common Service Data Model (CSDM). Data Integrity and Governance: Develop and enforce governance policies to ensure CMDB data accuracy, completeness, and health. Define data standards, manage relationship mappings between Configuration Items (CIs), and resolve data conflicts. CMDB Discovery: Configure and manage ServiceNow Discovery to automatically populate the CMDB with CI data. Integrations: Configure and maintain integrations with external systems to ensure CMDB and ITAM data are current and accurate. Cloud Asset Management: Integrate with AWS, Azure, and Google Cloud to track and manage cloud-based assets. Reporting and Dashboards: Create and maintain CMDB health dashboards and reports for IT and business stakeholders. Asset/CI Lifecycle Automation: Automate asset lifecycle from procurement to decommissioning using ServiceNow workflows. Asset Reconciliation: Define processes and implement automation for asset reconciliation. HAM Pro and SAM Pro: Design, configure and maintain HAM Pro and SAM Pro modules; provide guidance and training to leverage their functionality. Development efforts: Define requirements, collaborate with ServiceNow developers, validate results and production implementation of forms, business rules, automation, workflows and custom integrations. What You Bring
Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules. Background in Financial services or regulated industries strongly preferred. Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks. Deep knowledge of the Common Service Data Model (CSDM). ServiceNow Administrator certification (or equivalent ITAM certifications). Analytical expertise and a data-driven approach to problem-solving. Commitment to continuous improvement and automation of manual tasks. Expertise in building a highly accurate CMDB. Strong communication, negotiation, and stakeholder management skills across technical and non-technical audiences. Experience in ServiceNow development is a plus. Bachelor’s degree in Information Technology, Business Administration, or a closely related field. Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights. SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees: If you are a current employee, do not apply here — please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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Join to apply for the IT Asset Management & CMDB ServiceNow Admin role at SoFi. Get AI-powered advice on this job and more exclusive features. This range is provided by SoFi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$105,600.00/yr - $198,000.00/yr What You’ll Do
Design and Maintenance: Design, implement, and maintain the CMDB data model, ensuring it aligns with the business IT infrastructure and the Common Service Data Model (CSDM). Data Integrity and Governance: Develop and enforce governance policies to ensure CMDB data accuracy, completeness, and health. Define data standards, manage relationship mappings between Configuration Items (CIs), and resolve data conflicts. CMDB Discovery: Configure and manage ServiceNow Discovery to automatically populate the CMDB with CI data. Integrations: Configure and maintain integrations with external systems to ensure CMDB and ITAM data are current and accurate. Cloud Asset Management: Integrate with AWS, Azure, and Google Cloud to track and manage cloud-based assets. Reporting and Dashboards: Create and maintain CMDB health dashboards and reports for IT and business stakeholders. Asset/CI Lifecycle Automation: Automate asset lifecycle from procurement to decommissioning using ServiceNow workflows. Asset Reconciliation: Define processes and implement automation for asset reconciliation. HAM Pro and SAM Pro: Design, configure and maintain HAM Pro and SAM Pro modules; provide guidance and training to leverage their functionality. Development efforts: Define requirements, collaborate with ServiceNow developers, validate results and production implementation of forms, business rules, automation, workflows and custom integrations. What You Bring
Minimum 5 years of SME experience in ServiceNow HAM Pro, SAM Pro, CMDB and APM modules. Background in Financial services or regulated industries strongly preferred. Deep understanding of ITAM best practices, hardware lifecycle management, and compliance frameworks. Deep knowledge of the Common Service Data Model (CSDM). ServiceNow Administrator certification (or equivalent ITAM certifications). Analytical expertise and a data-driven approach to problem-solving. Commitment to continuous improvement and automation of manual tasks. Expertise in building a highly accurate CMDB. Strong communication, negotiation, and stakeholder management skills across technical and non-technical audiences. Experience in ServiceNow development is a plus. Bachelor’s degree in Information Technology, Business Administration, or a closely related field. Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights. SoFi is committed to an inclusive culture and offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees: If you are a current employee, do not apply here — please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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