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Bright Harbor Healthcare

Quality Assurance Director

Bright Harbor Healthcare, Berkeley Heights, New Jersey, United States

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Overview

As part of the Bright Harbor team, the QA Director / Healthcare Data Analyst is responsible for analyzing complex data sets, identifying trends, and generating reports to support data-driven decision making and quality management in a healthcare setting serving individuals with complex needs. The role also involves being the system analyst for the Electronic Health Record (EHR), collaborating with stakeholders to design and implement system solutions that improve EHR efficiency and effectiveness, troubleshoot issues, and ensure alignment with the mission of providing high-quality behavioral health services. Additionally, the analyst examines healthcare data to identify unmet needs, assess interventions, streamline processes, and improve outcomes across various population cohorts.

Responsibilities

Lead the agency in the areas of Performance Improvement and Quality Assurance

Together with the healthcare analyst, identify and analyze patterns, trends, and relationships within the data

Together with the healthcare analyst, generate concise reports that highlight key insights and findings

Translate complex data into actionable insights and clear conclusions

Lead the agency in accreditation and regulatory reviews

Develop professional messaging and presentations that afford staff buy-in to all PI initiatives

Collaborate as part of a team to facilitate discussions and identify opportunities for improvement

Ensure full compliance with federal and state privacy regulations

Design and execute internal audits to assess service delivery, clinical documentation, and adherence to protocols, identifying areas for improvement

Collect and analyze data on key performance indicators, such as access to services, timeliness, client outcomes, and satisfaction, to identify trends and inform quality improvement initiatives

Requirements

A Bachelor's or Master's Degree in Healthcare Administration or a related field with 3+ years in QA in a behavioral health setting

OR

Master's in a behavioral health field with 3+ years experience in QA

Two years of experience working in Quality Assurance/Performance Improvement

Creative thinking, interpersonal skills, and time management

Experience with Microsoft Office

Benefits

Full Benefits

12 Paid Holidays

Sick Days

Personal Days

Accrued Vacation

Medical/Dental/Vision

Company paid Life Insurance and Long-Term Disability

403B Plan with Company Match

Opportunities for training/education/Continuing Education Credits

Opportunities for Public Loan Forgiveness

Location: Bayville, NJ

Salary: Lakehurst, NJ $93,200.00-$145,550.00

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