HelloGov AI
Overview
We’re seeking a
Back-End Oriented Software Engineer
to join our engineering team in Miami. This role is focused on building and maintaining the core systems that power our platform, including
telephony and real-time communication features with Twilio . You’ll work with modern tools and frameworks — from
Python and PostgreSQL
to
GraphQL, REST APIs,
Socket.io , and Twilio services — while collaborating with front-end engineers using
Next.js
and
NestJS
to deliver seamless experiences. This is an on-site role where you’ll be working closely with our product and engineering teams to design, develop, and optimize high-performance backend services. About the Company
HelloGov AI, a Miami-based innovative startup in government tech, transforming how people interact with government services. Leveraging advanced AI technology, our solutions streamline the application processes for passports, travel visas, vehicle registration, and immigration. Positioned in the financial district of Brickell, we are on a mission to enhance customer experiences while promoting technological advancements.
Responsibilities
Design, develop, and maintain scalable
backend services
with a focus on performance and reliability. Build and optimize
APIs (GraphQL and REST)
for internal and external applications. Implement
real-time communication features
using Socket.io. Integrate and extend
Twilio services
including: Twilio Sync
for data synchronization Twilio TaskRouter
for intelligent task routing and workforce management Twilio Telephony
for call flows, IVRs, and customer communication Work closely with front-end engineers to integrate back-end services with
Next.js
and
NestJS
applications. Collaborate with product managers and QA engineers to deliver high-quality features. Troubleshoot, debug, and resolve issues across the stack. Write clean, maintainable, and testable code while following best practices.
Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent experience. Strong experience with
Python
(FastAPI, Flask, or Django a plus). Proficiency in building and maintaining
GraphQL
and
REST APIs . Solid understanding of
PostgreSQL
and relational database design. Experience with
real-time systems
(Socket.io or WebSockets). Familiarity with
TypeScript
and modern frameworks like Next.js and NestJS. Hands-on experience with
Twilio services
(Sync, TaskRouter, Telephony). Strong problem-solving skills and ability to debug complex issues. Comfortable working in an
on-site, collaborative environment .
Nice-to-Have
Experience with cloud platforms (AWS, GCP, or Azure). Knowledge of Docker, containerization, and CI/CD pipelines. Background in performance optimization and scaling distributed systems. Familiarity with Redis or other caching solutions.
Compensation and Benefits
Salary $100,000 - $120,000/year Parking pass provided Complimentary breakfast and mid-day snacks Extensive opportunities for professional growth in a dynamic startup environment Health, Vision and Dental provided 90 days after employment
#J-18808-Ljbffr
We’re seeking a
Back-End Oriented Software Engineer
to join our engineering team in Miami. This role is focused on building and maintaining the core systems that power our platform, including
telephony and real-time communication features with Twilio . You’ll work with modern tools and frameworks — from
Python and PostgreSQL
to
GraphQL, REST APIs,
Socket.io , and Twilio services — while collaborating with front-end engineers using
Next.js
and
NestJS
to deliver seamless experiences. This is an on-site role where you’ll be working closely with our product and engineering teams to design, develop, and optimize high-performance backend services. About the Company
HelloGov AI, a Miami-based innovative startup in government tech, transforming how people interact with government services. Leveraging advanced AI technology, our solutions streamline the application processes for passports, travel visas, vehicle registration, and immigration. Positioned in the financial district of Brickell, we are on a mission to enhance customer experiences while promoting technological advancements.
Responsibilities
Design, develop, and maintain scalable
backend services
with a focus on performance and reliability. Build and optimize
APIs (GraphQL and REST)
for internal and external applications. Implement
real-time communication features
using Socket.io. Integrate and extend
Twilio services
including: Twilio Sync
for data synchronization Twilio TaskRouter
for intelligent task routing and workforce management Twilio Telephony
for call flows, IVRs, and customer communication Work closely with front-end engineers to integrate back-end services with
Next.js
and
NestJS
applications. Collaborate with product managers and QA engineers to deliver high-quality features. Troubleshoot, debug, and resolve issues across the stack. Write clean, maintainable, and testable code while following best practices.
Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent experience. Strong experience with
Python
(FastAPI, Flask, or Django a plus). Proficiency in building and maintaining
GraphQL
and
REST APIs . Solid understanding of
PostgreSQL
and relational database design. Experience with
real-time systems
(Socket.io or WebSockets). Familiarity with
TypeScript
and modern frameworks like Next.js and NestJS. Hands-on experience with
Twilio services
(Sync, TaskRouter, Telephony). Strong problem-solving skills and ability to debug complex issues. Comfortable working in an
on-site, collaborative environment .
Nice-to-Have
Experience with cloud platforms (AWS, GCP, or Azure). Knowledge of Docker, containerization, and CI/CD pipelines. Background in performance optimization and scaling distributed systems. Familiarity with Redis or other caching solutions.
Compensation and Benefits
Salary $100,000 - $120,000/year Parking pass provided Complimentary breakfast and mid-day snacks Extensive opportunities for professional growth in a dynamic startup environment Health, Vision and Dental provided 90 days after employment
#J-18808-Ljbffr