Escambia County Sheriff-Florida
Escambia County Sheriff-Florida is hiring: IT Support Technician in Pensacola
Escambia County Sheriff-Florida, Pensacola, FL, US, 32573
Salary : $37,606.40 Annually
Location : Pensacola, FL
Job Type: Full-Time
Job Number: 00698
Division: Administration Division
Opening Date: 09/29/2025
Closing Date: 10/13/2025 11:59 PM Central
General Description
This class provides support of one or more information technology areas, including issuing, tracking, and maintaining phones and mobile data devices (Modems and/or MiFi's). This class is considered essential personnel and also available for on-call support outside of regular business hours or work schedule.
Examples of Duties
Issues, tracks, maintains, and resolves problems associated with applicable information technology resources in assigned area of responsibility.
Initiates, processes, and reviews routine and/or specialized paperwork, forms, reports, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records.
Responds to telephone, e-mail, written, and in-person inquiries from employees and departments within the Agency, and/or other interested parties; provides answers and information requiring knowledge of area of responsibility.
Prepares, organizes, analyzes, and presents technical reports, spreadsheets, special studies, research activities, and related correspondence on complex administrative matters in support of division, department, and agency goals and objectives.
Assists in coordinating assignments and office priorities to meet and/or maintain critical deadlines.
Organizes, monitors and maintains inventory, supplies, equipment, and/or other related items; initiates service and/or repairs of applicable items.
Performs other duties of a similar nature or level.
Typical Qualifications
High School Diploma (G.E.D.), basic math and reading skills, AND three (3) years of relative experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Skills (position requirements at entry):
Prioritizing work tasks;
Using a computer and related software applications;
Designing and preparing reports and forms;
Providing customer service;
Proofreading and editing documents;
Utilizing modern office equipment;
Performing mathematical calculations;
Handling multiple tasks simultaneously;
Typing routine correspondence, memos, vouchers, and/or other related information;
Maintaining complex and sensitive documents, records, and files;
Defining problems, collecting data, establishing facts, and drawing valid conclusions;
Working independently;
Composing routine business correspondence;
Performing routine bookkeeping tasks;
Conducting routine research;
Assembling and organizing data and information;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Supplemental Information
Physical Requirements:
Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
NOTE:
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Health Coverage with HRA:
PPO - 2 plans*
HDHP-High Deductible Health Plan-1
Cost per month:
Plan 1-PPO Plan 2-PPO Plan 3-HDHP
EE $121.10 $36.32 $11.52
EE & Child(ren) $490.46 $217.98 $158.98
EE & Spouse $502.56 $211.92 $168.78
Family $714.48 $266.42 $206.38
*Flexible Spending Plan with pre-tax medical, dental, vision, and dependent care costs
3rd Plan Option is a High Deductible Health Plan:
$1600 Deductible needs to be met, then 20% is owed for any services
HSA with HDHP
County Employee Wellness Clinic
Employee Assistance Program - no cost to employee or family members
Dental coverage-Free for EE Only Coverage
Vision coverage available
Long-Term Disability Policy available
Florida Retirement System Pension Plan - 3% cost to employee; 8 years vested
Florida Retirement System Investment Plan - 3% cost to employee; 1 year vested
$50,000 Life Insurance Policy - no cost to employee; additional life insurance coverage available
Deferred Compensation Plan with Nationwide
8 hours vacation leave per month (increases over time)
10 hours sick leave per month
13 Paid Holidays
Educational Incentive Pay - 2% for each 5 years of continuous service
Direct Deposit
Sick Leave Pool
College Tuition Reimbursement Program (A-100%, B-90%, C-80%)
Uniforms and Equipment furnished
No state income tax in Florida
Take Home Vehicle (based upon assignment)
01
Please check the block that best describes your education and experience for this position. NOTE: Relevant education must be listed in the "Education" section of your application. NOTE: Relevant experience must be listed in the "Work Experience" section of your application. Your application will be rated ineligible if your relevant education and experience are not listed in the correct sections as listed above.
02
Do you claim Veteran's Preference?
03
If you are claiming Veteran's Preference, which of the below qualifies you for Veteran's Preference?
04
I understand that if claiming Veteran's Preference, I must submit ALL the appropriate/supporting documentation to confirm my qualifications for Veteran's Preference by the closing date (10/13/2025) of this job advertisement in order to be awarded the appropriate Veteran's Preference. NOTE: Supporting documentation can be submitted via email to krtoche@escambiaso.com; via fax at 850-436-9606; or in person at the Escambia County Sheriff's Office Administration building located at 1700 West Leonard St., Pensacola, FL..NOTE: Supporting documentation must be submitted by the closing date (10/13/2025) in order to receive the appropriate Veteran's Preference. If the supporting documentation is not submitted by that time, Veteran's Preference will not be awarded. NOTE: For any questions regarding what documentation is required, please email krtoche@escambiaso.com
05
I understand that my application must list any employment held within the previous ten (10) years, at a minimum, in order for my application to be considered complete.I have listed any and all employment held within the previous ten (10) years.
06
I understand that I must list three (3) PERSONAL references. These references cannot be family nor previous/current supervisors. These references must have name and phone number at a minimum for contact information.I have listed three (3) personal references in my application.
07
Are you currently a permanent ECSO employee?
Required Question
Location : Pensacola, FL
Job Type: Full-Time
Job Number: 00698
Division: Administration Division
Opening Date: 09/29/2025
Closing Date: 10/13/2025 11:59 PM Central
General Description
This class provides support of one or more information technology areas, including issuing, tracking, and maintaining phones and mobile data devices (Modems and/or MiFi's). This class is considered essential personnel and also available for on-call support outside of regular business hours or work schedule.
Examples of Duties
Issues, tracks, maintains, and resolves problems associated with applicable information technology resources in assigned area of responsibility.
Initiates, processes, and reviews routine and/or specialized paperwork, forms, reports, and/or confidential information related to assigned area of responsibility, ensuring completeness and accuracy of information; maintains related records.
Responds to telephone, e-mail, written, and in-person inquiries from employees and departments within the Agency, and/or other interested parties; provides answers and information requiring knowledge of area of responsibility.
Prepares, organizes, analyzes, and presents technical reports, spreadsheets, special studies, research activities, and related correspondence on complex administrative matters in support of division, department, and agency goals and objectives.
Assists in coordinating assignments and office priorities to meet and/or maintain critical deadlines.
Organizes, monitors and maintains inventory, supplies, equipment, and/or other related items; initiates service and/or repairs of applicable items.
Performs other duties of a similar nature or level.
Typical Qualifications
High School Diploma (G.E.D.), basic math and reading skills, AND three (3) years of relative experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Skills (position requirements at entry):
Prioritizing work tasks;
Using a computer and related software applications;
Designing and preparing reports and forms;
Providing customer service;
Proofreading and editing documents;
Utilizing modern office equipment;
Performing mathematical calculations;
Handling multiple tasks simultaneously;
Typing routine correspondence, memos, vouchers, and/or other related information;
Maintaining complex and sensitive documents, records, and files;
Defining problems, collecting data, establishing facts, and drawing valid conclusions;
Working independently;
Composing routine business correspondence;
Performing routine bookkeeping tasks;
Conducting routine research;
Assembling and organizing data and information;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Supplemental Information
Physical Requirements:
Positions in this class typically require: reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
NOTE:
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Health Coverage with HRA:
PPO - 2 plans*
HDHP-High Deductible Health Plan-1
Cost per month:
Plan 1-PPO Plan 2-PPO Plan 3-HDHP
EE $121.10 $36.32 $11.52
EE & Child(ren) $490.46 $217.98 $158.98
EE & Spouse $502.56 $211.92 $168.78
Family $714.48 $266.42 $206.38
*Flexible Spending Plan with pre-tax medical, dental, vision, and dependent care costs
3rd Plan Option is a High Deductible Health Plan:
$1600 Deductible needs to be met, then 20% is owed for any services
HSA with HDHP
County Employee Wellness Clinic
Employee Assistance Program - no cost to employee or family members
Dental coverage-Free for EE Only Coverage
Vision coverage available
Long-Term Disability Policy available
Florida Retirement System Pension Plan - 3% cost to employee; 8 years vested
Florida Retirement System Investment Plan - 3% cost to employee; 1 year vested
$50,000 Life Insurance Policy - no cost to employee; additional life insurance coverage available
Deferred Compensation Plan with Nationwide
8 hours vacation leave per month (increases over time)
10 hours sick leave per month
13 Paid Holidays
Educational Incentive Pay - 2% for each 5 years of continuous service
Direct Deposit
Sick Leave Pool
College Tuition Reimbursement Program (A-100%, B-90%, C-80%)
Uniforms and Equipment furnished
No state income tax in Florida
Take Home Vehicle (based upon assignment)
01
Please check the block that best describes your education and experience for this position. NOTE: Relevant education must be listed in the "Education" section of your application. NOTE: Relevant experience must be listed in the "Work Experience" section of your application. Your application will be rated ineligible if your relevant education and experience are not listed in the correct sections as listed above.
- Associates degree or higher in a related field
- High School Diploma (G.E.D.) AND at least three (3) years of relevant experience
- None of the above
02
Do you claim Veteran's Preference?
- Yes
- No
03
If you are claiming Veteran's Preference, which of the below qualifies you for Veteran's Preference?
- Disabled Veteran that has served on active duty in any branch of the Armed Forces and who presently has an existing service-connected disability which is compensable under public laws administered by the DVA or are receiving compensation, disability retirement benefits, or pension by reason of public laws administered by the DVA and the Dept. of Defense
- The spouse of a Veteran who has a total and permanent service-connected disability and who, because of this disability, cannot qualify for employment
- The spouse of a Veteran who is missing in action, captured in the line of duty by hostile force, or detained or interned in the line of duty by a foreign government or power
- A Veteran of any war who has served at least one (1) day during a war time period. Must have Honorable Discharge. Active Duty for Training shall not be allowed for eligibility.
- A Veteran who has been awarded a campaign or expeditionary medal
- The unremarried widow(er) of a Veteran who died of a service-connected disability
- The mother, father, legal guardian, or unremarried widow(er) if a service member who died as a result of military service under combat-related conditions as verified by the U.S. Dept. of Defense
- A Veteran who has served in the active military, naval, or air service and who was discharged or released therefrom under Honorable conditions only or who later received an upgraded discharge under Honorable conditions. Active Duty for Training shall not be allowed for eligibility
- A current member of any reserve component of the U.S. Armed Forces or the Florida National Guard
- N/A
04
I understand that if claiming Veteran's Preference, I must submit ALL the appropriate/supporting documentation to confirm my qualifications for Veteran's Preference by the closing date (10/13/2025) of this job advertisement in order to be awarded the appropriate Veteran's Preference. NOTE: Supporting documentation can be submitted via email to krtoche@escambiaso.com; via fax at 850-436-9606; or in person at the Escambia County Sheriff's Office Administration building located at 1700 West Leonard St., Pensacola, FL..NOTE: Supporting documentation must be submitted by the closing date (10/13/2025) in order to receive the appropriate Veteran's Preference. If the supporting documentation is not submitted by that time, Veteran's Preference will not be awarded. NOTE: For any questions regarding what documentation is required, please email krtoche@escambiaso.com
- Yes
- No
- N/A
05
I understand that my application must list any employment held within the previous ten (10) years, at a minimum, in order for my application to be considered complete.I have listed any and all employment held within the previous ten (10) years.
- Yes
- No
06
I understand that I must list three (3) PERSONAL references. These references cannot be family nor previous/current supervisors. These references must have name and phone number at a minimum for contact information.I have listed three (3) personal references in my application.
- Yes
- No
07
Are you currently a permanent ECSO employee?
- Yes
- No
Required Question