Perioperative Secretary - FT Days Job at Regional Health Services of Howard Coun
Regional Health Services of Howard County, Dubuque, IA, United States, 52001
MercyOne is committed to improving the health of our communities through compassionate care. MercyOne Dubuque is the leading hospital in the tri-states, offering a comprehensive cardiology center, level II regional NICU, and the MercyOne Dubuque Cancer Center, with additional services including trauma, rehabilitative services, home health care, orthopedics, retail pharmacies, palliative care, and outpatient/community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. MercyOne Dubuque has been designated a Magnet hospital four consecutive times for nursing excellence.
Join the MercyOne Family! We are looking to hire a Perioperative Secretary.
As a Perioperative Secretary at MercyOne, you will provide indirect care to surgical patients to ensure efficient patient flow and quality patient care. Under the supervision of the Clinical Director, the Perioperative Secretary supports the daily operations and activity flow of the patient care area by performing a variety of administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Responsible for scheduling operative procedures assuring that patient information, procedure, proper equipment and scheduling times are accurate and efficient. Maintains perioperative services database including file maintenance and performing internal audits. Generates reports from the perioperative scheduling system for analysis by Clinical Director or other Administrative Services.
Schedule
- 40 hours per week.
General Requirements
- Effectively utilize written and oral communication.
- Write legibly.
- Be assertive when necessary and as appropriate.
- Able to function with frequent interruptions.
- Possess high level of organizational skills.
- Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
- Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to patients and visitors.
- Schedules operative procedures utilizing the perioperative computer scheduling system assuring that patient information, procedure, proper equipment and scheduling times are accurate and efficient.
- Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, and other activities.
- Demonstrate customer focused behaviors and promote customer satisfaction consistent with Mercy Customer Service Standards.
- Maintains perioperative services database including file maintenance and performing internal audits. Develops and generates reports from the perioperative scheduling system for analysis by Clinical Director or other Administrative Services.
- Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.
- Take an active role in professional growth and development to enhance job performance.
- Provide physical, emotional, and spiritual support to the patient/family with age-specific and culturally sensitive care as described in the department's scope of service.
- Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.
- Complete post-op data entry for surgical procedures.
- Maintain file updates on physician privileges and preference cards.
- Send electronic and paper surgery schedules to appropriate departments.
- Perform data entry, answer phone calls, operate intercom systems, and receive/deliver messages to physicians and staff.
Education
- Associate's degree in information technology, administration/healthcare, business or related field preferred or related discipline and/or equivalent experience in healthcare industry.
- Software knowledge, with proficiency in Microsoft Office Suite (Excel, Word and Outlook), required.
- High level of computer competency required.
- Medical Terminology required.
- Minimum of two (2) years' experience in an administrative role.
- Payroll experience preferred but not required.
Our Commitment: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System.