EchoStar
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, you will receive training to provide a world-class customer experience, connecting more Americans with every home you visit. You are the backbone of our organization, ensuring excellent customer service. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
Visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes.
Educate customers on how to use their tech and recommend additional services when needed.
Maintain a clean work area and exhibit a professional attitude while working independently, while being connected with the team.
What's in it for You:
Career Growth:
Begin your career here and advance quickly! Many leaders started in this role, with opportunities for new challenges in different departments. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions offer performance-based increases of 5-10%. Bonus Potential:
Earn up to $6,400 in your first year, and potentially $9,100 annually after. High performers receive AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, a 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV service ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Clear, step-by-step guidance for installations and service. Smart home tech knowledge to support and educate customers. Best practices created by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Clean record required. Schedule Flexibility:
Willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays. Physical Ability:
Must be able to climb ladders (up to 40 ft), lift up to 70 lbs, and meet a 335 lb weight limit. Customer Focus:
Build trust and create a great experience. Problem-Solving:
Tackle a variety of challenges on the spot. Determination:
Ability to work in tight spaces and varied weather conditions. Adaptability:
Handle changes and unexpected tasks with ease. Salary Ranges:
Compensation: $20.25/Hour Benefits:
We offer a variety of health perks and career advancement opportunities. Employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and an acceptable driving record. The stated compensation may reflect a combination of hourly pay rate and location pay differential. This position will remain posted for a minimum of 3 days or until filled.
Begin your career here and advance quickly! Many leaders started in this role, with opportunities for new challenges in different departments. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions offer performance-based increases of 5-10%. Bonus Potential:
Earn up to $6,400 in your first year, and potentially $9,100 annually after. High performers receive AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, a 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV service ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Clear, step-by-step guidance for installations and service. Smart home tech knowledge to support and educate customers. Best practices created by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Clean record required. Schedule Flexibility:
Willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays. Physical Ability:
Must be able to climb ladders (up to 40 ft), lift up to 70 lbs, and meet a 335 lb weight limit. Customer Focus:
Build trust and create a great experience. Problem-Solving:
Tackle a variety of challenges on the spot. Determination:
Ability to work in tight spaces and varied weather conditions. Adaptability:
Handle changes and unexpected tasks with ease. Salary Ranges:
Compensation: $20.25/Hour Benefits:
We offer a variety of health perks and career advancement opportunities. Employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and an acceptable driving record. The stated compensation may reflect a combination of hourly pay rate and location pay differential. This position will remain posted for a minimum of 3 days or until filled.