EchoStar
Company Summary
EchoStar is revolutionizing connectivity with a diverse portfolio that includes satellite television service, live-streaming and on-demand programming, smart home installation, mobile plans, and products. Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Our Technicians play a vital role in providing exceptional TV and Smart Home solutions to millions of customers. As a technician, you will be trained to deliver a world-class customer experience, connecting and educating more Americans with every home you visit. You are the backbone of our organization, ensuring a top-tier customer experience. Our commitment to customer satisfaction has earned DISH six J.D. Power awards for being #1 in this category.
Job Duties and Responsibilities
What You'll Do:
Visit customers' homes to solve technical issues and introduce them to smart home technology.
Install and service DISH equipment and smart home products.
Educate customers on using their technology and suggest additional services as needed.
Maintain a clean work area and uphold a professional attitude while working independently and collaborating with the team.
What's in it for You:
Career Growth:
Begin your journey here and advance quickly! Many leaders in our company started in this role and moved into various departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour pay raise. Additional promotions may offer 5-10% increases based on performance. Bonus Potential:
Earn up to $6,400 in your first year and up to $9,100 annually afterwards. Top performers are recognized with AwardPerqs redeemable for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, paid time off, Medical, Dental, Vision, Life Insurance options, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month, along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and service. Smart home tech training to support and educate customers. Best practices from our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
Must have a clean record. Schedule Flexibility:
Willingness to travel as necessary and flexible to work various shifts, including evenings, weekends, or holidays. Physical Ability:
Be capable of climbing ladders (up to 40 ft), lifting up to 70 lbs, and meeting a 335 lb weight limit. Customer Focus:
Able to build trust and create a positive experience for customers. Problem-Solving:
Ability to tackle a range of challenges on the spot. Determination:
Comfort in working in tight spaces and enduring different weather conditions. Adaptability:
Handle changes and unexpected tasks easily. Salary Ranges Compensation: $17.25/hour. Benefits From versatile health perks to new career opportunities, check our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.
Begin your journey here and advance quickly! Many leaders in our company started in this role and moved into various departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour pay raise. Additional promotions may offer 5-10% increases based on performance. Bonus Potential:
Earn up to $6,400 in your first year and up to $9,100 annually afterwards. Top performers are recognized with AwardPerqs redeemable for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, paid time off, Medical, Dental, Vision, Life Insurance options, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Receive complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans starting at $15/month, along with a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and service. Smart home tech training to support and educate customers. Best practices from our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
Must have a clean record. Schedule Flexibility:
Willingness to travel as necessary and flexible to work various shifts, including evenings, weekends, or holidays. Physical Ability:
Be capable of climbing ladders (up to 40 ft), lifting up to 70 lbs, and meeting a 335 lb weight limit. Customer Focus:
Able to build trust and create a positive experience for customers. Problem-Solving:
Ability to tackle a range of challenges on the spot. Determination:
Comfort in working in tight spaces and enduring different weather conditions. Adaptability:
Handle changes and unexpected tasks easily. Salary Ranges Compensation: $17.25/hour. Benefits From versatile health perks to new career opportunities, check our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.